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Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

The novel research area of computational empathy is in its infancy and moving towards developing methods and standards. One major problem is the lack of agreement on the evaluation of empathy in artificial interactive systems. Even though…

Artificial Intelligence · Computer Science 2019-08-16 Özge Nilay Yalçın

We delineate the development of a mind-mapping system designed concurrently for both VR and desktop platforms. Employing an iterative methodology with groups of users, we systematically examined and improved various facets of our system,…

Human-Computer Interaction · Computer Science 2024-03-26 Ying Yang , Tim Dwyer , Zachari Swiecki , Benjamin Lee , Michael Wybrow , Maxime Cordeil , Teresa Wulandari , Bruce H. Thomas , Mark Billinghurst

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

Computation and Language · Computer Science 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

Empathy is essential for fostering natural interactions in spoken dialogue systems, as it enables machines to recognize the emotional tone of human speech and deliver empathetic responses. Recent research has made significant progress in…

Computation and Language · Computer Science 2026-04-21 Yun Hong , Yan Zhou , Yang Feng

Experiential learning has been known to be an engaging and effective modality for personal and professional development. The Metaverse provides ample opportunities for the creation of environments in which such experiential learning can…

Artificial Intelligence · Computer Science 2022-05-09 Arjun Nagendran , Scott Compton , William Follette , Artem Golenchenko , Anna Compton , Jonathan Grizou

In this position paper, we aim to spark more discussions surrounding the use of empathy as the intended outcome of many studies on immersive virtual reality experiences. As a construct, empathy has many significant flaws that may lead to…

Human-Computer Interaction · Computer Science 2021-09-10 Ken Jen Lee , Edith Law

Traditional approaches to data-informed policymaking are often tailored to specific contexts and lack strong citizen involvement and collaboration, which are required to design sustainable policies. We argue the importance of empathy-based…

Human-Computer Interaction · Computer Science 2022-04-14 Andrea Mauri , Andrea Tocchetti , Lorenzo Corti , Yen-Chia Hsu , Himanshu Verma , Marco Brambilla

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

Large Language Models (LLMs) like ChatGPT offer potential support for autistic people, but this potential requires understanding the implicit perspectives these models might carry, including their biases and assumptions about autism. Moving…

Human-Computer Interaction · Computer Science 2026-01-23 Sohyeon Park , Jesus Armando Beltran , Aehong Min , Anamara Ritt-Olson , Gillian R. Hayes

Emergency Medical Services (EMS) responders often operate under time-sensitive conditions, facing cognitive overload and inherent risks, requiring essential skills in critical thinking and rapid decision-making. This paper presents…

Artificial Intelligence · Computer Science 2024-10-27 Keshara Weerasinghe , Saahith Janapati , Xueren Ge , Sion Kim , Sneha Iyer , John A. Stankovic , Homa Alemzadeh

Large Language Models (LLMs) have demonstrated remarkable capabilities in conversational tasks. Embodying an LLM as a virtual human allows users to engage in face-to-face social interactions in Virtual Reality. However, the influence of…

Human-Computer Interaction · Computer Science 2025-08-06 Leon O. H. Kroczek , Alexander May , Selina Hettenkofer , Andreas Ruider , Bernd Ludwig , Andreas Mühlberger

This study investigates the elicitation of empathy toward a third party through interaction with social agents. Participants engaged with either a physical robot or a voice-enabled chatbot, both driven by a large language model (LLM)…

Human-Computer Interaction · Computer Science 2025-03-27 Liza Darwesh , Jaspreet Singh , Marin Marian , Eduard Alexa , Koen Hindriks , Kim Baraka

In online learning environments, students often lack personalized peer interactions, which are crucial for cognitive development and learning engagement. Although previous studies have employed large language models (LLMs) to simulate…

Computers and Society · Computer Science 2026-01-08 Xian Gao , Zongyun Zhang , Ting Liu , Yuzhuo Fu

This position paper explores pluriperspectivism as a core element of human creative experience and its relevance to humanrobot cocreativity We propose a layered fivedimensional model to guide the design of cocreative behaviors and the…

Human-Computer Interaction · Computer Science 2025-07-11 Marianne Bossema , Rob Saunders , Aske Plaat , Somaya Ben Allouch

Simulations constitute a fundamental component of medical and nursing education and traditionally employ standardized patients (SP) and high-fidelity manikins to develop clinical reasoning and communication skills. However, these methods…

Human-Computer Interaction · Computer Science 2025-10-23 Akilan Amithasagaran , Sagnik Dakshit , Bhavani Suryadevara , Lindsey Stockton

Human-robot collaborative assembly systems enhance the efficiency and productivity of the workplace but may increase the workers' cognitive demand. This paper proposes an online and quantitative framework to assess the cognitive workload…

Robotics · Computer Science 2022-07-11 Marta Lagomarsino , Marta Lorenzini , Pietro Balatti , Elena De Momi , Arash Ajoudani

Large language models (LLMs) have been widely applied in various fields due to their excellent capability for memorizing knowledge and chain of thought (CoT). When these language models are applied in the field of psychological counseling,…

Computation and Language · Computer Science 2023-11-02 Yirong Chen , Xiaofen Xing , Jingkai Lin , Huimin Zheng , Zhenyu Wang , Qi Liu , Xiangmin Xu

Humans are social beings; we pursue social goals in our daily interactions, which is a crucial aspect of social intelligence. Yet, AI systems' abilities in this realm remain elusive. We present SOTOPIA, an open-ended environment to simulate…

In this work, we address challenging multi-agent cooperation problems with decentralized control, raw sensory observations, costly communication, and multi-objective tasks instantiated in various embodied environments. While previous…

Artificial Intelligence · Computer Science 2025-03-14 Hongxin Zhang , Weihua Du , Jiaming Shan , Qinhong Zhou , Yilun Du , Joshua B. Tenenbaum , Tianmin Shu , Chuang Gan