Related papers: Believing vs. Achieving -- The Disconnect between …
As algorithmic tools increasingly aid experts in making consequential decisions, the need to understand the precise factors that mediate their influence has grown commensurately. In this paper, we present a crowdsourcing vignette study…
Prior work has provided strong evidence that, within organizational settings, teams that bring a diversity of information and perspectives to a task are more effective than teams that do not. If this form of informational diversity confers…
Artificial intelligence is transforming the way we work with information across disciplines and practical contexts. A growing range of disciplines are now involved in studying, developing, and assessing the use of AI in practice, but these…
AI is not only a neutral tool in team settings; it influence the social and cognitive fabric of collaboration. Across two randomized experiments, we demonstrate that AI exposure produces causal spillover into human-human interaction --…
Artificial Intelligence (AI) has demonstrated potential in healthcare, particularly in enhancing diagnostic accuracy and decision-making through Clinical Decision Support Systems (CDSSs). However, the successful implementation of these…
Effective human-AI collaboration for physical task completion has significant potential in both everyday activities and professional domains. AI agents equipped with informative guidance can enhance human performance, but evaluating such…
In collaborative settings, sustaining momentum and engagement between checkpoints (e.g., meetings) can be challenging, often leading to task drift and reduced preparedness. To address this gap, we developed ReflectEd, an AI-assisted system…
The speed and accuracy of an artificial teammate fundamentally alter the failure states of Human-AI integration. While high-speed AI interventions risk inducing reflexive blind compliance, delayed interventions can induce ambiguous…
We investigate the real-time estimation of human situation awareness using observations from a robot teammate with limited visibility. In human factors and human-autonomy teaming, it is recognized that individuals navigate their…
AI is getting more involved in tasks formerly exclusively assigned to humans. Most of research on perceptions and social acceptability of AI in these areas is mainly restricted to the Western world. In this study, we compare trust,…
Artificial intelligence (AI)-based decision support systems hold promise for enhancing diagnostic accuracy and efficiency in computational pathology. However, human-AI collaboration can introduce and amplify cognitive biases, such as…
Artificial intelligence (AI) systems are deployed as collaborators in human decision-making. Yet, evaluation practices focus primarily on model accuracy rather than whether human-AI teams are prepared to collaborate safely and effectively.…
Optimization of human-AI teams hinges on the AI's ability to tailor its interaction to individual human teammates. A common hypothesis in adaptive AI research is that minor differences in people's predisposition to trust can significantly…
A key feature of human theory-of-mind is the ability to attribute beliefs to other agents as mentalistic explanations for their behavior. But given the wide variety of beliefs that agents may hold about the world and the rich language we…
The desirable properties of explanations in information systems have fueled the demands for transparency in artificial intelligence (AI) outputs. To address these demands, the field of explainable AI (XAI) has put forth methods that can…
Conversations transform individual knowledge into collective insight, enabling collaborators to solve problems more accurately than they could alone. Whether dialogues among large language models (LLMs) can replicate the synergistic gains…
Feedback from artificial intelligence (AI) is increasingly easy to access and research has already established that people learn from it. But individuals choose when and how to seek such feedback, and more engaged and motivated individuals…
Whenever an AI model is used to predict a relevant (binary) outcome in AI-assisted decision making, it is widely agreed that, together with each prediction, the model should provide an AI confidence value. However, it has been unclear why…
Human feedback is critical for aligning AI systems to human values. As AI capabilities improve and AI is used to tackle more challenging tasks, verifying quality and safety becomes increasingly challenging. This paper explores how we can…
Explainability, interpretability and how much they affect human trust in AI systems are ultimately problems of human cognition as much as machine learning, yet the effectiveness of AI recommendations and the trust afforded by end-users are…