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Recent work has proposed artificial intelligence (AI) models that can learn to decide whether to make a prediction for an instance of a task or to delegate it to a human by considering both parties' capabilities. In simulations with…

Human-Computer Interaction · Computer Science 2023-03-17 Patrick Hemmer , Monika Westphal , Max Schemmer , Sebastian Vetter , Michael Vössing , Gerhard Satzger

The integration of artificial intelligence (AI) into human decision-making processes at the workplace presents both opportunities and challenges. One promising approach to leverage existing complementary capabilities is allowing humans to…

Human-Computer Interaction · Computer Science 2025-01-10 Philipp Spitzer , Joshua Holstein , Patrick Hemmer , Michael Vössing , Niklas Kühl , Dominik Martin , Gerhard Satzger

The promise of human-AI teaming lies in humans and AI working together to achieve performance levels neither could accomplish alone. Effective communication between AI and humans is crucial for teamwork, enabling users to efficiently…

Human-Computer Interaction · Computer Science 2025-08-13 Tina Behzad , Nikolos Gurney , Ning Wang , David V. Pynadath

AI systems are fallible, and humans can make mistakes in deciding whether to trust AI over their own judgment. Thus, improving human-AI collaboration requires understanding when, why, and how humans decide to rely on AI. We study two…

Artificial Intelligence · Computer Science 2026-05-28 Maharshi Gor , Yoo Yeon Sung , Yu Hou , Eve Fleisig , Irene Ying , Tianyi Zhou , Jordan Boyd-Graber

To enable effective human-AI collaboration, merely optimizing AI performance without considering human factors is insufficient. Recent research has shown that designing AI agents that take human behavior into account leads to improved…

Artificial Intelligence · Computer Science 2025-05-21 Guanghui Yu , Robert Kasumba , Chien-Ju Ho , William Yeoh

Large language models (LLMs) increasingly support heterogeneous tasks within a single interface, requiring users to form, update, and act upon beliefs about one system across domains with different reliability profiles. Understanding how…

Human-Computer Interaction · Computer Science 2026-02-03 Shreyan Biswas , Alexander Erlei , Ujwal Gadiraju

The increasing integration of AI-powered tools into expert workflows, such as medicine, law, and finance, raises a critical question: how does AI involvement influence a user's trust in the human expert, the AI system, and their…

Human-Computer Interaction · Computer Science 2026-02-13 Dennis Kim , Roya Daneshi , Bruce Draper , Sarath Sreedharan

This study investigates how personal differences (digital self-efficacy, technical knowledge, belief in equality, political ideology) and demographic factors (age, education, and income) are associated with perceptions of artificial…

Human-Computer Interaction · Computer Science 2024-10-18 Soojong Kim

Despite AI's superhuman performance in a variety of domains, humans are often unwilling to adopt AI systems. The lack of interpretability inherent in many modern AI techniques is believed to be hurting their adoption, as users may not trust…

Artificial Intelligence · Computer Science 2021-11-17 Daehwan Ahn , Abdullah Almaatouq , Monisha Gulabani , Kartik Hosanagar

Today, AI is being increasingly used to help human experts make decisions in high-stakes scenarios. In these scenarios, full automation is often undesirable, not only due to the significance of the outcome, but also because human experts…

Artificial Intelligence · Computer Science 2020-01-08 Yunfeng Zhang , Q. Vera Liao , Rachel K. E. Bellamy

Reliable inference requires that artificial intelligence (AI) models provide trustworthy uncertainty estimates, not merely accurate predictions. Recent advances in Bayesian learning have made significant progress toward this goal, and…

Machine Learning · Computer Science 2026-05-12 Jiayi Huang

Several strands of research have aimed to bridge the gap between artificial intelligence (AI) and human decision-makers in AI-assisted decision-making, where humans are the consumers of AI model predictions and the ultimate decision-makers…

Human-Computer Interaction · Computer Science 2022-04-06 Charvi Rastogi , Yunfeng Zhang , Dennis Wei , Kush R. Varshney , Amit Dhurandhar , Richard Tomsett

As AI systems advance beyond human capabilities, scalable oversight becomes critical: how can we supervise AI that exceeds our abilities? A key challenge is that human evaluators may form incorrect beliefs about AI behavior in complex…

Artificial Intelligence · Computer Science 2025-10-22 Leon Lang , Patrick Forré

Human-AI collaboration is increasingly relevant in consequential areas where AI recommendations support human discretion. However, human-AI teams' effectiveness, capability, and fairness highly depend on human perceptions of AI. Positive…

Human-Computer Interaction · Computer Science 2025-06-06 Domenique Zipperling , Luca Deck , Julia Lanzl , Niklas Kühl

Although AI holds promise for improving human decision making in societally critical domains, it remains an open question how human-AI teams can reliably outperform AI alone and human alone in challenging prediction tasks (also known as…

Artificial Intelligence · Computer Science 2021-10-07 Han Liu , Vivian Lai , Chenhao Tan

Complementary collaboration between humans and AI is essential for human-AI decision making. One feasible approach to achieving it involves accounting for the calibrated confidence levels of both AI and users. However, this process would…

Human-Computer Interaction · Computer Science 2025-12-08 Jingshu Li , Yitian Yang , Q. Vera Liao , Junti Zhang , Yi-Chieh Lee

Human-AI collaboration increasingly drives decision-making across industries, from medical diagnosis to content moderation. While AI systems promise efficiency gains by providing automated suggestions for human review, these workflows can…

Human-Computer Interaction · Computer Science 2025-09-11 Jacob Beck , Stephanie Eckman , Christoph Kern , Frauke Kreuter

Collaboration with artificial intelligence (AI) has improved human decision-making across various domains by leveraging the complementary capabilities of humans and AI. Yet, humans systematically overrely on AI advice, even when their…

Human-Computer Interaction · Computer Science 2026-05-15 Joshua Holstein , Patrick Hemmer , Gerhard Satzger , Wei Sun

AI is increasingly used to scale collective decision-making, but far less attention has been paid to how such systems can support procedural legitimacy, particularly the conditions shaping losers' consent: whether participants who do not…

Human-Computer Interaction · Computer Science 2026-04-08 Suyash Fulay , Prerna Ravi , Emily Kubin , Shrestha Mohanty , Michiel Bakker , Deb Roy

In human-agent teams, openly sharing goals is often assumed to enhance planning, collaboration, and effectiveness. However, direct communication of these goals is not always feasible, requiring teammates to infer their partner's intentions…

Artificial Intelligence · Computer Science 2025-05-07 Yotam Amitai , Reuth Mirsky , Ofra Amir
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