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Behavioral scientists have classically documented aversion to algorithmic decision aids, from simple linear models to AI. Sentiment, however, is changing and possibly accelerating AI helper usage. AI assistance is, arguably, most valuable…
In a world where ideas flow freely between people across multiple platforms, we often find ourselves relying on others' information without an objective standard to judge whether those opinions are accurate. The present study tests an…
Decision aids based on artificial intelligence (AI) induce a wide range of outcomes when they are deployed in uncertain environments. In this paper, we investigate how users' trust in recommendations from an AI decision aid is impacted over…
In this work, we study the effects of feature-based explanations on distributive fairness of AI-assisted decisions, specifically focusing on the task of predicting occupations from short textual bios. We also investigate how any effects are…
Artificial intelligence (AI) models for computer vision trained with supervised machine learning are assumed to solve classification tasks by imitating human behavior learned from training labels. Most efforts in recent vision research…
As generative AI systems are integrated into educational settings, students often encounter AI-generated output while working through learning tasks, either by requesting help or through integrated tools. Trust in AI can influence how…
When should we delegate decisions to AI systems? While the value alignment literature has developed techniques for shaping AI values, less attention has been paid to how to determine, under uncertainty, when imperfect alignment is good…
Studies show that interactions with an AI system fosters trust in human users towards AI. An often overlooked element of such interaction dynamics is the (sense of) urgency when the human user is prompted by an AI agent, e.g., for advice or…
Powerful predictive AI systems have demonstrated great potential in augmenting human decision making. Recent empirical work has argued that the vision for optimal human-AI collaboration requires 'appropriate reliance' of humans on AI…
The rapid development of Artificial Intelligence (AI) requires developers and designers of AI systems to focus on the collaboration between humans and machines. AI explanations of system behavior and reasoning are vital for effective…
Evaluations of generative models are now ubiquitous, and their outcomes critically shape public and scientific expectations of AI's capabilities. Yet skepticism about their reliability continues to grow. How can we know that a reported…
In AI-assisted decision-making, it is critical for human decision-makers to know when to trust AI and when to trust themselves. However, prior studies calibrated human trust only based on AI confidence indicating AI's correctness likelihood…
Decision support systems enhanced by Artificial Intelligence (AI) are increasingly being used in high-stakes scenarios where errors or biased outcomes can have significant consequences. In this work, we explore the conditions under which…
Human-AI collaboration for decision-making strives to achieve team performance that exceeds the performance of humans or AI alone. However, many factors can impact success of Human-AI teams, including a user's domain expertise, mental…
This study investigates how individuals' perceptions of artificial intelligence (AI) limitations influence organizational readiness for AI adoption. Through semi-structured interviews with seven AI implementation experts, analyzed using the…
The integration of artificial intelligence into everyday decision-making has reshaped patterns of selective trust, yet the cognitive mechanisms behind context-dependent preferences for AI versus human informants remain unclear. We applied a…
AI and ML models have already found many applications in critical domains, such as healthcare and criminal justice. However, fully automating such high-stakes applications can raise ethical or fairness concerns. Instead, in such cases,…
In this work, we empirically examine human-AI decision-making in the presence of explanations based on predicted outcomes. This type of explanation provides a human decision-maker with expected consequences for each decision alternative at…
While artificial intelligence (AI) holds promise for addressing societal challenges, issues of exactly which tasks to automate and to what extent to do so remain understudied. We approach this problem of task delegability from a…
While natural-language explanations from large language models (LLMs) are widely adopted to improve transparency and trust, their impact on objective human-AI team performance remains poorly understood. We identify a Persuasion Paradox:…