Related papers: Believing vs. Achieving -- The Disconnect between …
In human-AI decision making, designing AI that complements human expertise has been a natural strategy to enhance human-AI collaboration, yet it often comes at the cost of decreased AI performance in areas of human strengths. This can…
With increasing awareness of the hallucination risks of generative artificial intelligence (AI), we see a growing shift toward providing information tooling to help users determine the veracity of AI-generated answers for themselves. User…
Artificial intelligence (AI) is increasingly being considered to assist human decision-making in high-stake domains (e.g. health). However, researchers have discussed an issue that humans can over-rely on wrong suggestions of the AI model…
The collaboration between humans and artificial intelligence (AI) holds the promise of achieving superior outcomes compared to either acting alone-a phenomenon called human-AI synergy. Nevertheless, our understanding of the conditions that…
In real-world collaboration, alignment, process structure, and outcome quality do not exhibit a simple linear or one-to-one correspondence: similar alignment may accompany either rapid convergence or extensive multi-branch exploration, and…
This article presents the results and their discussion for the third wave (with n=23 participants) within a multinational longitudinal study that investigates the evolving paradigm of human-AI collaboration in problem-solving contexts.…
In settings where human decision-making relies on AI input, both the predictive accuracy of the AI system and the reliability of its confidence estimates influence decision quality. We highlight the role of AI metacognitive sensitivity --…
The current literature on AI-advised decision making -- involving explainable AI systems advising human decision makers -- presents a series of inconclusive and confounding results. To synthesize these findings, we propose a simple theory…
The growing use of AI-generated responses in everyday tools raises concern about how subtle features such as supporting detail or tone of confidence may shape people's beliefs. To understand this, we conducted a pre-registered online…
Research on belief formation has produced contradictory findings on whether and when communication between group members will improve the accuracy of numeric estimates such as economic forecasts, medical diagnoses, and job candidate…
Concerns about how workers are perceived can deter effective collaboration with artificial intelligence (AI). In a field experiment on a large online labor market, I hired 450 U.S.-based remote workers to complete an image-categorization…
The true potential of human-AI collaboration lies in exploiting the complementary capabilities of humans and AI to achieve a joint performance superior to that of the individual AI or human, i.e., to achieve complementary team performance…
In a human-AI collaboration, users build a mental model of the AI system based on its reliability and how it presents its decision, e.g. its presentation of system confidence and an explanation of the output. Modern NLP systems are often…
Despite impressive performance in many benchmark datasets, AI models can still make mistakes, especially among out-of-distribution examples. It remains an open question how such imperfect models can be used effectively in collaboration with…
Critical to successful human interaction is a capacity for empathy - the ability to understand and share the thoughts and feelings of another. As Artificial Intelligence (AI) systems are increasingly required to interact with humans in a…
Evaluating the efficiency of human-AI interactions is challenging, including subjective and objective quality aspects. With the focus on the human experience of the explanations, evaluations of explanation methods have become mostly…
Joint human-AI inference holds immense potential to improve outcomes in human-supervised robot missions. Current day missions are generally in the AI-assisted setting, where the human operator makes the final inference based on the AI…
In AI-assisted decision-making, effective hybrid (human-AI) teamwork is not solely dependent on AI performance alone, but also on its impact on human decision-making. While prior work studies the effects of model accuracy on humans, we…
What happens when people's beliefs are derived from information provided by an LLM? People's use of LLM chatbots as thought partners can contribute to cognitive offloading, which can have adverse effects on cognitive skills in cases of…
People are increasingly turning to AI assistance for simple tasks, e.g., arithmetic, spell-check, and answering simple questions. But does AI assistance actually save users time and effort? We investigate people's propensity to use AI for…