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The integration of emotional support into various conversational scenarios presents profound societal benefits, such as social interactions, mental health counseling, and customer service. However, there are unsolved challenges that hinder…

Computation and Language · Computer Science 2023-08-23 Zhonghua Zheng , Lizi Liao , Yang Deng , Liqiang Nie

In the rapidly evolving field of artificial intelligence, large language models (LLMs) have demonstrated significant capabilities across numerous applications. However, the performance of these models in languages with fewer resources, such…

Computation and Language · Computer Science 2024-05-24 Birger Moell

Large Language Models (LLMs) have unlocked new capabilities and applications; however, evaluating the alignment with human preferences still poses significant challenges. To address this issue, we introduce Chatbot Arena, an open platform…

Large Language Models (LLMs), with gradually improving reading comprehension and reasoning capabilities, are being applied to a range of complex language tasks, including the automatic generation of language data for various purposes.…

Computation and Language · Computer Science 2024-11-11 Long Truong To , Hung Tuan Le , Dat Van-Thanh Nguyen , Manh Trong Nguyen , Tri Thien Nguyen , Tin Van Huynh , Kiet Van Nguyen

This work introduces LAB (Large-scale Alignment for chatBots), a novel methodology designed to overcome the scalability challenges in the instruction-tuning phase of large language model (LLM) training. Leveraging a taxonomy-guided…

Computation and Language · Computer Science 2024-05-01 Shivchander Sudalairaj , Abhishek Bhandwaldar , Aldo Pareja , Kai Xu , David D. Cox , Akash Srivastava

Large Language Models (LLMs) have created opportunities for designing chatbots that can support complex question-answering (QA) scenarios and improve news audience engagement. However, we still lack an understanding of what roles…

Human-Computer Interaction · Computer Science 2024-03-26 Md Naimul Hoque , Ayman Mahfuz , Mayukha Kindi , Naeemul Hassan

Healthcare systems around the world are grappling with issues like inefficient diagnostics, rising costs, and limited access to specialists. These problems often lead to delays in treatment and poor health outcomes. Most current AI and deep…

Artificial Intelligence · Computer Science 2025-12-22 Maliha Tabassum , M Shamim Kaiser

This paper presents a benchmark self-evolving framework to dynamically evaluate rapidly advancing Large Language Models (LLMs), aiming for a more accurate assessment of their capabilities and limitations. We utilize a multi-agent system to…

Computation and Language · Computer Science 2024-02-20 Siyuan Wang , Zhuohan Long , Zhihao Fan , Zhongyu Wei , Xuanjing Huang

The challenge of low-latency speech translation has recently draw significant interest in the research community as shown by several publications and shared tasks. Therefore, it is essential to evaluate these different approaches in…

Achieving consensus in group decision-making often involves overcoming significant challenges, particularly in reconciling diverse perspectives and mitigating biases that hinder agreement. Traditional methods relying on human facilitators…

Human-Computer Interaction · Computer Science 2025-03-21 Loukas Triantafyllopoulos , Dimitris Kalles

Large Language Models (LLMs) have proven immensely beneficial in education by capturing vast amounts of literature-based information, allowing them to generate context without relying on external sources. In this paper, we propose a…

Information Retrieval · Computer Science 2025-07-03 Umar Ali Khan , Ekram Khan , Fiza Khan , Athar Ali Moinuddin

The rapid advancement of Large Language Models (LLMs) has outpaced the scalability of traditional evaluation benchmarks, which remain heavily dependent on labor-intensive expert curation. We address this bottleneck with Conv-to-Bench, a…

This paper introduces Evalverse, a novel library that streamlines the evaluation of Large Language Models (LLMs) by unifying disparate evaluation tools into a single, user-friendly framework. Evalverse enables individuals with limited…

Computation and Language · Computer Science 2024-10-08 Jihoo Kim , Wonho Song , Dahyun Kim , Yunsu Kim , Yungi Kim , Chanjun Park

We investigate and observe the behaviour and performance of Large Language Model (LLM)-backed chatbots in addressing misinformed prompts and questions with demographic information within the domains of Climate Change and Mental Health.…

Rapidly evolving cyberattacks demand incident response systems that can autonomously learn and adapt to changing threats. Prior work has extensively explored the reinforcement learning approach, which involves learning response strategies…

Cryptography and Security · Computer Science 2026-04-16 Yiran Gao , Kim Hammar , Tao Li

Large language models (LLMs) increasingly power mental-health chatbots, yet the field still lacks a scalable, theory-grounded way to decide which model is most effective to deploy. We present ESC-Judge, the first end-to-end evaluation…

Computation and Language · Computer Science 2025-05-20 Navid Madani , Rohini Srihari

Large Language Models (LLMs) have fast become an essential tools to many conversational chatbots due to their ability to provide coherent answers for varied queries. Datasets used to train these LLMs are often a mix of generic and synthetic…

Computation and Language · Computer Science 2024-11-07 Tarun Jain , Yufei Gao , Sridhar Vanga , Karan Singla

Large language models (LLMs), such as ChatGPT, are able to generate human-like, fluent responses for many downstream tasks, e.g., task-oriented dialog and question answering. However, applying LLMs to real-world, mission-critical…

Computation and Language · Computer Science 2023-03-10 Baolin Peng , Michel Galley , Pengcheng He , Hao Cheng , Yujia Xie , Yu Hu , Qiuyuan Huang , Lars Liden , Zhou Yu , Weizhu Chen , Jianfeng Gao

A chatbot's personality design is key to interaction quality. As chatbots evolved from rule-based systems to those powered by large language models (LLMs), evaluating the effectiveness of their personality design has become increasingly…

Human-Computer Interaction · Computer Science 2025-08-11 Huiqi Zou , Pengda Wang , Zihan Yan , Tianjun Sun , Ziang Xiao

Large-scale language models (LLMs) have emerged as a groundbreaking innovation in the realm of question-answering and conversational agents. These models, leveraging different deep learning architectures such as Transformers, are trained on…

Software Engineering · Computer Science 2023-07-18 Fardin Ahsan Sakib , Saadat Hasan Khan , A. H. M. Rezaul Karim