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Large Language Models (LLMs), despite their great power in language generation, often encounter challenges when dealing with intricate and knowledge-demanding queries in specific domains. This paper introduces a novel approach to enhance…

Computation and Language · Computer Science 2023-11-20 Ruohong Zhang , Luyu Gao , Chen Zheng , Zhen Fan , Guokun Lai , Zheng Zhang , Fangzhou Ai , Yiming Yang , Hongxia Yang

Recent advancements in large language models (LLMs) have underscored their importance in the evolution of artificial intelligence. However, despite extensive pretraining on multilingual datasets, available open-sourced LLMs exhibit limited…

Computation and Language · Computer Science 2024-05-28 Sang T. Truong , Duc Q. Nguyen , Toan Nguyen , Dong D. Le , Nhi N. Truong , Tho Quan , Sanmi Koyejo

Despite the utility of Large Language Models (LLMs) across a wide range of tasks and scenarios, developing a method for reliably evaluating LLMs across varied contexts continues to be challenging. Modern evaluation approaches often use LLMs…

Computation and Language · Computer Science 2024-01-31 Steffi Chern , Ethan Chern , Graham Neubig , Pengfei Liu

Grading exams is an important, labor-intensive, subjective, repetitive, and frequently challenging task. The feasibility of autograding textual responses has greatly increased thanks to the availability of large language models (LLMs) such…

Computation and Language · Computer Science 2024-07-09 Johannes Schneider , Bernd Schenk , Christina Niklaus

With ChatGPT-like large language models (LLM) prevailing in the community, how to evaluate the ability of LLMs is an open question. Existing evaluation methods suffer from following shortcomings: (1) constrained evaluation abilities, (2)…

Artificial Intelligence · Computer Science 2023-08-09 Jiaju Lin , Haoran Zhao , Aochi Zhang , Yiting Wu , Huqiuyue Ping , Qin Chen

Large language models (LLMs) are widely used as scalable evaluators of model responses in lieu of human annotators. However, imperfect sensitivity and specificity of the LLM judges induce bias in naive evaluation scores. We propose a simple…

Machine Learning · Computer Science 2026-02-10 Chungpa Lee , Thomas Zeng , Jongwon Jeong , Jy-yong Sohn , Kangwook Lee

Large Language Models (LLMs) are increasingly developed for use in complex professional domains, yet little is known about how teams design and evaluate these systems in practice. This paper examines the challenges and trade-offs in LLM…

Human-Computer Interaction · Computer Science 2026-02-17 Annalisa Szymanski , Oghenemaro Anuyah , Toby Jia-Jun Li , Ronald A. Metoyer

This paper describes the systems submitted by team6 for ChatEval, the DSTC 11 Track 4 competition. We present three different approaches to predicting turn-level qualities of chatbot responses based on large language models (LLMs). We…

Computation and Language · Computer Science 2023-08-15 Ondřej Plátek , Vojtěch Hudeček , Patricia Schmidtová , Mateusz Lango , Ondřej Dušek

As Large Language Models (LLMs) rise in popularity, it is necessary to assess their capability in critically relevant domains. We present a comprehensive evaluation framework, grounded in science communication research, to assess LLM…

With the rapid evolution of Natural Language Processing (NLP), Large Language Models (LLMs) like ChatGPT have emerged as powerful tools capable of transforming various sectors. Their vast knowledge base and dynamic interaction capabilities…

Computers and Society · Computer Science 2024-01-02 Kevin Wang , Jason Ramos , Ramon Lawrence

We present a framework for migrating production Large Language Model (LLM) based systems when the underlying model reaches end-of-life or requires replacement. The key contribution is a Bayesian statistical approach that calibrates…

Artificial Intelligence · Computer Science 2026-05-01 Emma Casey , David Roberts , David Sim , Ian Beaver

Entity resolution, the task of identifying and merging records that refer to the same real-world entity, is crucial in sectors like e-commerce, healthcare, and law enforcement. Large Language Models (LLMs) introduce an innovative approach…

Computation and Language · Computer Science 2024-09-13 Huahang Li , Longyu Feng , Shuangyin Li , Fei Hao , Chen Jason Zhang , Yuanfeng Song

Large Language Models(LLMs)have become effective tools for natural language processing and have been used in many different fields. This essay offers a succinct summary of various LLM subcategories. The survey emphasizes recent developments…

Computation and Language · Computer Science 2023-07-21 Saurabh Pahune , Manoj Chandrasekharan

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

Computers and Society · Computer Science 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

We propose LLM-Eval, a unified multi-dimensional automatic evaluation method for open-domain conversations with large language models (LLMs). Existing evaluation methods often rely on human annotations, ground-truth responses, or multiple…

Computation and Language · Computer Science 2023-05-24 Yen-Ting Lin , Yun-Nung Chen

The rapid advancement of large language models (LLMs) necessitates the development of new benchmarks to accurately assess their capabilities. To address this need for Vietnamese, this work aims to introduce ViLLM-Eval, the comprehensive…

Computation and Language · Computer Science 2024-04-19 Trong-Hieu Nguyen , Anh-Cuong Le , Viet-Cuong Nguyen

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

To enhance Large Language Models' (LLMs) reliability, calibration is essential -- the model's assessed confidence scores should align with the actual likelihood of its responses being correct. However, current confidence elicitation methods…

Computation and Language · Computer Science 2024-10-29 Yukun Huang , Yixin Liu , Raghuveer Thirukovalluru , Arman Cohan , Bhuwan Dhingra

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

Following the rapid progress in natural language processing (NLP) models, language models are applied to increasingly more complex interactive tasks such as negotiations and conversation moderations. Having human evaluators directly…

Computation and Language · Computer Science 2024-07-26 Hyundong Cho , Thamme Gowda , Yuyang Huang , Zixun Lu , Tianli Tong , Jonathan May