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A/B testing is a widely-used paradigm within marketing optimization because it promises identification of causal effects and because it is implemented out of the box in most messaging delivery software platforms. Modern businesses, however,…

Machine Learning · Computer Science 2023-05-03 Schaun Wheeler

A/B testing is widexly used in the industry to optimize customer facing websites. Many companies employ experimentation specialists to facilitate and improve the process of A/B testing. Here, we present the application of A/B testing to…

Information Retrieval · Computer Science 2024-06-25 Melanie J. I. Müller

AB testing aids business operators with their decision making, and is considered the gold standard method for learning from data to improve digital user experiences. However, there is usually a gap between the requirements of practitioners,…

Machine Learning · Computer Science 2023-07-28 Srivas Chennu , Andrew Maher , Christian Pangerl , Subash Prabanantham , Jae Hyeon Bae , Jamie Martin , Bud Goswami

Developing safety and efficiency applications for Connected and Automated Vehicles (CAVs) require a great deal of testing and evaluation. The need for the operation of these systems in critical and dangerous situations makes the burden of…

Multiagent Systems · Computer Science 2023-04-27 Ahura Jami , Mahdi Razzaghpour , Hussein Alnuweiri , Yaser P. Fallah

Online controlled experiments are the primary tool for measuring the causal impact of product changes in digital businesses. It is increasingly common for digital products and services to interact with customers in a personalised way. Using…

Methodology · Statistics 2021-07-02 C. H. Bryan Liu , Benjamin Paul Chamberlain

Autonomous cars are indispensable when humans go further down the hands-free route. Although existing literature highlights that the acceptance of the autonomous car will increase if it drives in a human-like manner, sparse research offers…

Human-Computer Interaction · Computer Science 2023-05-25 Zhaoning Li , Qiaoli Jiang , Zhengming Wu , Anqi Liu , Haiyan Wu , Miner Huang , Kai Huang , Yixuan Ku

Ensuring the safety of autonomous vehicles (AVs) is the key requisite for their acceptance in society. This complexity is the core challenge in formally proving their safety conditions with AI-based black-box controllers and surrounding…

Software Engineering · Computer Science 2024-01-11 Tsutomu Kobayashi , Martin Bondu , Fuyuki Ishikawa

User simulation is an emerging interdisciplinary topic with multiple critical applications in the era of Generative AI. It involves creating an intelligent agent that mimics the actions of a human user interacting with an AI system,…

Artificial Intelligence · Computer Science 2026-04-22 Krisztian Balog , ChengXiang Zhai

We propose the use of Agent Based Models (ABMs) inside a reinforcement learning framework in order to better understand the relationship between automated decision making tools, fairness-inspired statistical constraints, and the social…

Computers and Society · Computer Science 2019-03-25 Efrén Cruz Cortés , Debashis Ghosh

Personalized recommender systems suffuse modern life, shaping what media we read and what products we consume. Algorithms powering such systems tend to consist of supervised learning-based heuristics, such as latent factor models with a…

Information Retrieval · Computer Science 2023-04-19 Liu Leqi , Giulio Zhou , Fatma Kılınç-Karzan , Zachary C. Lipton , Alan L. Montgomery

This paper examines how spillover effects in A/B testing can impede organizational progress and develops strategies for mitigating these challenges. We identify a phenomenon termed ``seesaw experimentation'', where a firm's overall…

General Economics · Economics 2025-01-16 Jin Li , Ye Luo , Xiaowei Zhang

Experimental design has emerged as a powerful approach for improving the sample efficiency of A/B testing, yet existing designs rely critically on correctly specified models. We study robust sequential experimental design under model…

Machine Learning · Statistics 2026-05-14 Qianglin Wen , Xiangkun Wu , Chengchun Shi , Ting Li , Niansheng Tang , Yingying Zhang , Hongtu Zhu

Social and behavioral scientists increasingly aim to study how humans interact, collaborate, and make decisions alongside artificial intelligence. However, the experimental infrastructure for such work remains underdeveloped: (1) few…

Human-Computer Interaction · Computer Science 2025-10-16 Crystal Qian , Vivian Tsai , Michael Behr , Nada Hussein , Léo Laugier , Nithum Thain , Lucas Dixon

The risen complexity of automotive systems requires new development strategies and methods to master the upcoming challenges. Traditional methods need thus to be changed by an increased level of automation, and a faster continuous…

Software Engineering · Computer Science 2024-04-04 Romina Eramo , Hamzeh Eyal Salman , Matteo Spezialetti , Darko Stern , Pierre Quinton , Antonio Cicchetti

Designing and evaluating personalized and proactive assistant agents remains challenging due to the time, cost, and ethical concerns associated with human-in-the-loop experimentation. Existing Human-Computer Interaction (HCI) methods often…

Human-Computer Interaction · Computer Science 2025-11-25 Ziyi Xuan , Yiwen Wu , Xuhai Xu , Vinod Namboodiri , Mooi Choo Chuah , Yu Yang

This paper describes REALab, a platform for embedded agency research in reinforcement learning (RL). REALab is designed to model the structure of tampering problems that may arise in real-world deployments of RL. Standard Markov Decision…

Machine Learning · Computer Science 2020-11-18 Ramana Kumar , Jonathan Uesato , Richard Ngo , Tom Everitt , Victoria Krakovna , Shane Legg

We develop a theoretical framework for sample splitting in A/B testing environments, where data for each test are partitioned into two splits to measure methodological performance when the true impacts of tests are unobserved. We show that…

Econometrics · Economics 2026-03-24 Ryan Kessler , James McQueen , Miikka Rokkanen

With the fast development of driving automation technologies, user psychological acceptance of driving automation has become one of the major obstacles to the adoption of the driving automation technology. The most basic function of a…

Robotics · Computer Science 2023-07-04 Weishun Deng , Fan Yu , Zhe Wang , Dengbo He

Previous research has demonstrated the potential of AI agents to act as companions that can provide constant emotional support for humans. In this paper, we emphasize the necessity of autonomous adaptation in personal AI companionship, an…

Computation and Language · Computer Science 2025-06-10 Yi Cheng , Wenge Liu , Kaishuai Xu , Wenjun Hou , Yi Ouyang , Chak Tou Leong , Wenjie Li , Xian Wu , Yefeng Zheng

Automation systems that can autonomously drive application user interfaces to complete user tasks are of great benefit, especially when users are situationally or permanently impaired. Prior automation systems do not produce generalizable…

Human-Computer Interaction · Computer Science 2024-07-01 Wei Li , Fu-Lin Hsu , Will Bishop , Folawiyo Campbell-Ajala , Max Lin , Oriana Riva