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As large language models evolve into tool-augmented agents, a central question remains unresolved: when is external tool use actually justified? Existing agent frameworks typically treat tools as ordinary actions and optimize for task…

Artificial Intelligence · Computer Science 2026-05-11 Hongru Wang , Cheng Qian , Manling Li , Jiahao Qiu , Boyang Xue , Mengdi Wang , Heng Ji , Amos Storkey , Kam-Fai Wong

Tool learning with foundation models aims to endow AI systems with the ability to invoke external resources -- such as APIs, computational utilities, and specialized models -- to solve complex tasks beyond the reach of standalone language…

Computer Vision and Pattern Recognition · Computer Science 2026-04-17 Gabriele Mattioli , Evelyn Turri , Sara Sarto , Lorenzo Baraldi , Marcella Cornia , Lorenzo Baraldi , Rita Cucchiara

Despite advances in AI for contact centers, customer experience (CX) continues to suffer from high average handling time (AHT), low first-call resolution, and poor customer satisfaction (CSAT). A key driver is the cognitive load on agents,…

Artificial Intelligence · Computer Science 2025-09-17 Garima Agrawal , Riccardo De Maria , Kiran Davuluri , Daniele Spera , Charlie Read , Cosimo Spera , Jack Garrett , Don Miller

Agentic AI is rapidly advancing in healthcare and biomedical research. However, in medical image analysis, their performance and adoption remain limited due to the lack of a robust ecosystem, insufficient toolsets, and the absence of…

Computer Vision and Pattern Recognition · Computer Science 2025-09-25 Songhao Li , Jonathan Xu , Tiancheng Bao , Yuxuan Liu , Yuchen Liu , Yihang Liu , Lilin Wang , Wenhui Lei , Sheng Wang , Yinuo Xu , Yan Cui , Jialu Yao , Shunsuke Koga , Zhi Huang

Thematic analysis (TA) is a widely used qualitative approach for uncovering latent meanings in unstructured text data. TA provides valuable insights in healthcare but is resource-intensive. Large Language Models (LLMs) have been introduced…

Human-Computer Interaction · Computer Science 2025-03-27 Huimin Xu , Seungjun Yi , Terence Lim , Jiawei Xu , Andrew Well , Carlos Mery , Aidong Zhang , Yuji Zhang , Heng Ji , Keshav Pingali , Yan Leng , Ying Ding

Recent work on decentralized computational trust models for open Multi Agent Systems has resulted in the development of CA, a biologically inspired model which focuses on the trustee's perspective. This new model addresses a serious…

Artificial Intelligence · Computer Science 2024-04-30 Zoi Lygizou , Dimitris Kalles

The growing capabilities of AI models are leading to their wider use, including in safety-critical domains. Explainable AI (XAI) aims to make these models safer to use by making their inference process more transparent. However, current…

Explainable Artificial Intelligence (XAI) plays a critical role in fostering user trust and understanding in AI-driven systems. However, the design of effective XAI interfaces presents significant challenges, particularly for UX…

Human-Computer Interaction · Computer Science 2025-06-23 Mohammad Naiseh , Huseyin Dogan , Stephen Giff , Nan Jiang

This paper presents Compliance Brain Assistant (CBA), a conversational, agentic AI assistant designed to boost the efficiency of daily compliance tasks for personnel in enterprise environments. To strike a good balance between response…

Chest X ray (CXR) imaging remains a critical diagnostic tool for thoracic conditions, but current automated systems face limitations in pathology coverage, diagnostic accuracy, and integration of visual and textual reasoning. To address…

Computer Vision and Pattern Recognition · Computer Science 2025-06-18 Wenting Chen , Yi Dong , Zhaojun Ding , Yucheng Shi , Yifan Zhou , Fang Zeng , Yijun Luo , Tianyu Lin , Yihang Su , Yichen Wu , Kai Zhang , Zhen Xiang , Tianming Liu , Ninghao Liu , Lichao Sun , Yixuan Yuan , Xiang Li

In the field of chest X-ray (CXR) diagnosis, existing works often focus solely on determining where a radiologist looks, typically through tasks such as detection, segmentation, or classification. However, these approaches are often…

Computer Vision and Pattern Recognition · Computer Science 2023-12-12 Trong Thang Pham , Jacob Brecheisen , Anh Nguyen , Hien Nguyen , Ngan Le

Developing and certifying safe - or so-called trustworthy - AI has become an increasingly salient issue, especially in light of upcoming regulation such as the EU AI Act. In this context, the black-box nature of machine learning models…

Motivation: Many high-performance DTA models have been proposed, but they are mostly black-box and thus lack human interpretability. Explainable AI (XAI) can make DTA models more trustworthy, and can also enable scientists to distill…

Artificial Intelligence · Computer Science 2021-06-03 Tri Minh Nguyen , Thomas P Quinn , Thin Nguyen , Truyen Tran

Explainable AI (XAI) holds significant promise for enhancing the transparency and trustworthiness of AI-driven threat detection in Security Operations Centers (SOCs). However, identifying the appropriate level and format of explanation,…

Cryptography and Security · Computer Science 2025-07-22 Nidhi Rastogi , Shirid Pant , Devang Dhanuka , Amulya Saxena , Pranjal Mairal

Machine learning holds promise for advancing clinical decision support, yet it remains unclear when multimodal learning truly helps in practice, particularly under modality missingness and fairness constraints. In this work, we conduct a…

Machine Learning · Computer Science 2026-03-02 Kejing Yin , Haizhou Xu , Wenfang Yao , Chen Liu , Zijie Chen , Yui Haang Cheung , William K. Cheung , Jing Qin

While integrating tools like Code Interpreter and Search has significantly enhanced Large Language Model (LLM) reasoning in models like ChatGPT Agent and Gemini-Pro, practical guidance on optimal tool use is lacking. The core challenge is…

Computation and Language · Computer Science 2025-10-03 Yongchao Chen , Jiefeng Chen , Rui Meng , Ji Yin , Na Li , Chuchu Fan , Chi Wang , Tomas Pfister , Jinsung Yoon

The growing capabilities of large language models (LLMs) in instruction-following and context-understanding lead to the era of agents with numerous applications. Among these, task planning agents have become especially prominent in…

As the field of healthcare increasingly adopts artificial intelligence, it becomes important to understand which types of explanations increase transparency and empower users to develop confidence and trust in the predictions made by…

Artificial Intelligence · Computer Science 2025-05-16 Felix Liedeker , Olivia Sanchez-Graillet , Moana Seidler , Christian Brandt , Jörg Wellmer , Philipp Cimiano

Testing humanoid robots with users is slow, causes wear, and limits iteration and diversity. Yet screening agents must master conversational timing, prosody, backchannels, and what to attend to in faces and speech for Depression and PTSD.…

Machine Learning · Computer Science 2025-12-11 Filippo Cenacchi , Deborah Richards , Longbing Cao