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This work investigates the capabilities of large language models (LLMs) in detecting and understanding human emotions through text. Drawing upon emotion models from psychology, we adopt an interdisciplinary perspective that integrates…

Computation and Language · Computer Science 2025-03-10 Florian Lecourt , Madalina Croitoru , Konstantin Todorov

Aspect-based opinion mining is the task of identifying sentiment at the aspect level in opinionated text, which consists of two subtasks: aspect category extraction and sentiment polarity classification. While aspect category extraction…

Computation and Language · Computer Science 2020-03-17 Nguyen Thi Thanh Thuy , Ngo Xuan Bach , Tu Minh Phuong

Online education platforms have experienced explosive growth over the past decade, generating massive volumes of user-generated content in the form of reviews, ratings, and behavioral logs. These heterogeneous signals provide unprecedented…

Graphics · Computer Science 2026-04-14 Arman Bekov , Azamat Nurgali

Sentiment analysis is a vital tool for uncovering insights from financial articles, news, and social media, shaping our understanding of market movements. Despite the impressive capabilities of large language models (LLMs) in financial…

Computation and Language · Computer Science 2023-06-23 Boyu Zhang , Hongyang Yang , Xiao-Yang Liu

Online review platforms are a popular way for users to post reviews by expressing their opinions towards a product or service, as well as they are valuable for other users and companies to find out the overall opinions of customers. These…

Computation and Language · Computer Science 2018-11-15 Aiqi Jiang , Arkaitz Zubiaga

Aspect-Based Sentiment Analysis (ABSA) aims to identify terms or multiword expressions (MWEs) on which sentiments are expressed and the sentiment polarities associated with them. The development of supervised models has been at the…

Computation and Language · Computer Science 2024-03-27 Gaurav Negi , Rajdeep Sarkar , Omnia Zayed , Paul Buitelaar

Using large language models (LLMs) to evaluate text quality has recently gained popularity. Some prior works explore the idea of using LLMs for evaluation, while they differ in some details of the evaluation process. In this paper, we…

Computation and Language · Computer Science 2023-10-10 Cheng-Han Chiang , Hung-yi Lee

Social media user profiling through content analysis is crucial for tasks like misinformation detection, engagement prediction, hate speech monitoring, and user behavior modeling. However, existing profiling techniques, including tweet…

Social and Information Networks · Computer Science 2025-05-12 Vahid Rahimzadeh , Ali Hamzehpour , Azadeh Shakery , Masoud Asadpour

As large language models (LLMs) continue to advance, accurately and comprehensively evaluating their performance becomes increasingly challenging. Ranking the relative performance of LLMs based on Elo ratings, according to human judgment,…

Computation and Language · Computer Science 2023-11-14 Minghao Wu , Alham Fikri Aji

Financial sentiment analysis is critical for valuation and investment decision-making. Traditional NLP models, however, are limited by their parameter size and the scope of their training datasets, which hampers their generalization…

Computation and Language · Computer Science 2023-11-07 Boyu Zhang , Hongyang Yang , Tianyu Zhou , Ali Babar , Xiao-Yang Liu

Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become…

Computation and Language · Computer Science 2023-07-03 Mohammad Belal , James She , Simon Wong

The e-commerce has started a new trend in natural language processing through sentiment analysis of user-generated reviews. Different consumers have different concerns about various aspects of a specific product or service. Aspect category…

Computation and Language · Computer Science 2019-06-24 Sajad Movahedi , Erfan Ghadery , Heshaam Faili , Azadeh Shakery

This paper aims at an aspect sentiment model for aspect-based sentiment analysis (ABSA) focused on micro reviews. This task is important in order to understand short reviews majority of the users write, while existing topic models are…

Computation and Language · Computer Science 2018-06-15 Reinald Kim Amplayo , Seung-won Hwang

Sentiment analysis is crucial for brand reputation management in the banking sector, where customer feedback spans English, Sinhala, Singlish, and code-mixed text. Existing models struggle with low-resource languages like Sinhala and lack…

Recommendation systems harness user-item interactions like clicks and reviews to learn their representations. Previous studies improve recommendation accuracy and interpretability by modeling user preferences across various aspects and…

Information Retrieval · Computer Science 2024-11-19 Fan Liu , Yaqi Liu , Huilin Chen , Zhiyong Cheng , Liqiang Nie , Mohan Kankanhalli

Large language models (LLMs) chatbots like ChatGPT are increasingly used for mental health support. They offer accessible, therapeutic support but also raise concerns about misinformation, over-reliance, and risks in high-stakes contexts of…

Computers and Society · Computer Science 2025-12-09 Lingyao Li , Xiaoshan Huang , Renkai Ma , Ben Zefeng Zhang , Haolun Wu , Fan Yang , Chen Chen

Although the latent factor model achieves good accuracy in rating prediction, it suffers from many problems including cold-start, non-transparency, and suboptimal results for individual user-item pairs. In this paper, we exploit textual…

Information Retrieval · Computer Science 2018-11-27 Zhiyong Cheng , Xiaojun Chang , Lei Zhu , Rose C. Kanjirathinkal , Mohan Kankanhalli

In the rapidly evolving landscape of Natural Language Processing (NLP), Large Language Models (LLMs) have emerged as powerful tools for many tasks, such as extracting valuable insights from vast amounts of textual data. In this study, we…

Computation and Language · Computer Science 2025-04-10 Simone Barandoni , Filippo Chiarello , Lorenzo Cascone , Emiliano Marrale , Salvatore Puccio

Sentiment analysis is an important tool for aggregating patient voices, in order to provide targeted improvements in healthcare services. A prerequisite for this is the availability of in-domain data annotated for sentiment. This article…

Computation and Language · Computer Science 2024-04-30 Petter Mæhlum , David Samuel , Rebecka Maria Norman , Elma Jelin , Øyvind Andresen Bjertnæs , Lilja Øvrelid , Erik Velldal

The field of healthcare has increasingly turned its focus towards Large Language Models (LLMs) due to their remarkable performance. However, their performance in actual clinical applications has been underexplored. Traditional evaluations…