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Customer reviews contain valuable signals about service quality, but converting large-scale review corpora into actionable business recommendations remains difficult. Standard sentiment/aspect analysis is largely descriptive, while direct…

Artificial Intelligence · Computer Science 2026-05-05 Kartikey Singh Bhandari , Tanish Jain , Archit Agrawal , Dhruv Kumar , Praveen Kumar , Pratik Narang

Understanding how visual content conveys sentiment is increasingly important in a digital landscape dominated by imagery. However, sentiment perception depends on complex scene-level semantics, making this a challenging task for…

Computer Vision and Pattern Recognition · Computer Science 2026-05-29 Neemias B. da Silva , John Harrison , Rodrigo Minetto , Myriam R. Delgado , Bogdan T. Nassu , Thiago H. Silva

Model editing aims at selectively updating a small subset of a neural model's parameters with an interpretable strategy to achieve desired modifications. It can significantly reduce computational costs to adapt to large language models…

Computation and Language · Computer Science 2025-03-20 Shichen Li , Zhongqing Wang , Zheyu Zhao , Yue Zhang , Peifeng Li

Sentiment analysis is a very important natural language processing activity in which one identifies the polarity of a text, whether it conveys positive, negative, or neutral sentiment. Along with the growth of social media and the Internet,…

Computation and Language · Computer Science 2025-09-30 Meysam Shirdel Bilehsavar , Negin Mahmoudi , Mohammad Jalili Torkamani , Kiana Kiashemshaki

Code review is a crucial practice in software development. As code review nowadays is lightweight, various issues can be identified, and sometimes, they can be trivial. Research has investigated automated approaches to classify review…

Software Engineering · Computer Science 2025-08-14 Linh Nguyen , Chunhua Liu , Hong Yi Lin , Patanamon Thongtanunam

This paper provides a comprehensive survey of sentiment analysis within the context of artificial intelligence (AI) and large language models (LLMs). Sentiment analysis, a critical aspect of natural language processing (NLP), has evolved…

Computation and Language · Computer Science 2024-09-17 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

A restaurant dinner may become a memorable experience due to an unexpected aspect enjoyed by the customer, such as an origami-making station in the waiting area. If aspects that are atypical for a restaurant experience were known in…

Computation and Language · Computer Science 2023-11-07 Smita Nannaware , Erfan Al-Hossami , Razvan Bunescu

The majority of online reviews consist of plain-text feedback together with a single numeric score. However, there are multiple dimensions to products and opinions, and understanding the `aspects' that contribute to users' ratings may help…

Computation and Language · Computer Science 2012-11-01 Julian McAuley , Jure Leskovec , Dan Jurafsky

Emotions exert an immense influence over human behavior and cognition in both commonplace and high-stress tasks. Discussions of whether or how to integrate large language models (LLMs) into everyday life (e.g., acting as proxies for, or…

Artificial Intelligence · Computer Science 2025-08-21 Mattson Ogg , Chace Ashcraft , Ritwik Bose , Raphael Norman-Tenazas , Michael Wolmetz

Mental health support in colleges is vital in educating students by offering counseling services and organizing supportive events. However, evaluating its effectiveness faces challenges like data collection difficulties and lack of…

Computation and Language · Computer Science 2024-12-06 Palak Sood , Chengyang He , Divyanshu Gupta , Yue Ning , Ping Wang

Multimodal aspect-based sentiment analysis (MABSA) aims to identify aspect-level sentiments by jointly modeling textual and visual information, which is essential for fine-grained opinion understanding in social media. Existing approaches…

Computation and Language · Computer Science 2026-01-13 Zhongzheng Wang , Yuanhe Tian , Hongzhi Wang , Yan Song

In this work, we predict the sentiment of restaurant reviews based on a subset of the Yelp Open Dataset. We utilize the meta features and text available in the dataset and evaluate several machine learning and state-of-the-art deep learning…

Machine Learning · Computer Science 2022-01-21 Bhanu Prakash Reddy Guda , Mashrin Srivastava , Deep Karkhanis

In the post-pandemic era, the hotel industry plays a crucial role in economic recovery, with consumer sentiment increasingly influencing market trends. This study utilizes advanced natural language processing (NLP) and the BERT model to…

Computers and Society · Computer Science 2024-12-24 Ruochun Zhao , Yue Hao , Xuechen Li

Multimodal Aspect-Based Sentiment Analysis (MABSA) aims to extract aspect terms and their corresponding sentiment polarities from multimodal information, including text and images. While traditional supervised learning methods have shown…

Computation and Language · Computer Science 2024-11-26 Shezheng Song

Product review generation is an important task in recommender systems, which could provide explanation and persuasiveness for the recommendation. Recently, Large Language Models (LLMs, e.g., ChatGPT) have shown superior text modeling and…

Computation and Language · Computer Science 2024-07-11 Qiyao Peng , Hongtao Liu , Hongyan Xu , Qing Yang , Minglai Shao , Wenjun Wang

As Large Language Models (LLMs) are integrated with human daily applications rapidly, many societal and ethical concerns are raised regarding the behavior of LLMs. One of the ways to comprehend LLMs' behavior is to analyze their…

Computation and Language · Computer Science 2024-02-23 Xiaoyang Song , Yuta Adachi , Jessie Feng , Mouwei Lin , Linhao Yu , Frank Li , Akshat Gupta , Gopala Anumanchipalli , Simerjot Kaur

Aspect-based sentiment analysis (ABSA) is a fine-grained sentiment analysis task that aims to identify sentiment toward specific aspects of an entity. While large language models (LLMs) have shown strong performance in various natural…

Computation and Language · Computer Science 2025-08-12 Jakub Šmíd , Pavel Přibáň , Pavel Král

Opinion Mining and Sentiment Analysis is a process of identifying opinions in large unstructured/structured data and then analysing polarity of those opinions. Opinion mining and sentiment analysis have found vast application in analysing…

Information Retrieval · Computer Science 2014-05-30 Deepali Virmani , Vikrant Malhotra , Ridhi Tyagi

The advent of AI driven large language models (LLMs) have stirred discussions about their role in qualitative research. Some view these as tools to enrich human understanding, while others perceive them as threats to the core values of the…

Software Engineering · Computer Science 2023-06-26 Muneera Bano , Didar Zowghi , Jon Whittle

Aspect-based sentiment analysis (ABSA) involves identifying sentiment towards specific aspect terms in a sentence and allows us to uncover nuanced perspectives and attitudes on particular aspects of a product, service, or topic. However,…

Computation and Language · Computer Science 2024-09-18 Lingling Xu , Haoran Xie , S. Joe Qin , Fu Lee Wang , Xiaohui Tao