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Attention-based long short-term memory (LSTM) networks have proven to be useful in aspect-level sentiment classification. However, due to the difficulties in annotating aspect-level data, existing public datasets for this task are all…

Computation and Language · Computer Science 2018-06-13 Ruidan He , Wee Sun Lee , Hwee Tou Ng , Daniel Dahlmeier

The latest large language models (LLMs) such as ChatGPT, exhibit strong capabilities in automated mental health analysis. However, existing relevant studies bear several limitations, including inadequate evaluations, lack of prompting…

Computation and Language · Computer Science 2024-10-03 Kailai Yang , Shaoxiong Ji , Tianlin Zhang , Qianqian Xie , Ziyan Kuang , Sophia Ananiadou

Aspect-category sentiment analysis (ACSA) aims to predict sentiment polarities of sentences with respect to given aspect categories. To detect the sentiment toward a particular aspect category in a sentence, most previous methods first…

Computation and Language · Computer Science 2020-10-07 Yuncong Li , Cunxiang Yin , Sheng-hua Zhong , Xu Pan

Aspect-Target Sentiment Classification (ATSC) is a subtask of Aspect-Based Sentiment Analysis (ABSA), which has many applications e.g. in e-commerce, where data and insights from reviews can be leveraged to create value for businesses and…

Computation and Language · Computer Science 2019-11-20 Alexander Rietzler , Sebastian Stabinger , Paul Opitz , Stefan Engl

Digital health analytics face critical challenges nowadays. The sophisticated analysis of patient-generated health content, which contains complex emotional and medical contexts, requires scarce domain expertise, while traditional ML…

Objective: This study aims to summarize the usage of Large Language Models (LLMs) in the process of creating a scientific review. We look at the range of stages in a review that can be automated and assess the current state-of-the-art…

Digital Libraries · Computer Science 2025-05-16 Dmitry Scherbakov , Nina Hubig , Vinita Jansari , Alexander Bakumenko , Leslie A. Lenert

Large language models (LLMs) are increasingly used as raters for evaluation tasks. However, their reliability is often limited for subjective tasks, when human judgments involve subtle reasoning beyond annotation labels. Thinking traces,…

Artificial Intelligence · Computer Science 2026-02-23 Xingjian Zhang , Tianhong Gao , Suliang Jin , Tianhao Wang , Teng Ye , Eytan Adar , Qiaozhu Mei

Large language models (LLMs) have achieved promising results in sentiment analysis through the in-context learning (ICL) paradigm. However, their ability to distinguish subtle sentiments still remains a challenge. Inspired by the human…

Computation and Language · Computer Science 2024-06-06 Hongling Xu , Qianlong Wang , Yice Zhang , Min Yang , Xi Zeng , Bing Qin , Ruifeng Xu

With the rising human-like precision of Large Language Models (LLMs) in numerous tasks, their utilization in a variety of real-world applications is becoming more prevalent. Several studies have shown that LLMs excel on many standard NLP…

Computation and Language · Computer Science 2024-04-03 Rishav Hada , Varun Gumma , Mohamed Ahmed , Kalika Bali , Sunayana Sitaram

The increasing number of data a booking platform such as Booking.com and AirBnB offers make it challenging for interested parties to browse through the available accommodations and analyze reviews in an efficient way. Efforts have been made…

Information Retrieval · Computer Science 2025-10-22 Nikolaos Belibasakis , Anastasios Giannaros , Ioanna Giannoukou , Spyros Sioutas

Aspect-based sentiment analysis aims to identify the sentiment polarity of a specific aspect in product reviews. We notice that about 30% of reviews do not contain obvious opinion words, but still convey clear human-aware sentiment…

Computation and Language · Computer Science 2021-11-04 Zhengyan Li , Yicheng Zou , Chong Zhang , Qi Zhang , Zhongyu Wei

Sentiment analysis is the task of mining the authors' opinions about specific entities. It allows organizations to monitor different services in real time and act accordingly. Reputation is what is generally said or believed about people or…

Information Retrieval · Computer Science 2023-08-29 Maha Driss

This study presents a novel dual-perspective approach to analyzing user reviews for ChatGPT and DeepSeek on the Google Play Store, integrating lexicon-based sentiment analysis (TextBlob) with deep learning classification models, including…

Computation and Language · Computer Science 2025-09-25 Maryam Mahdi Alhusseini , Mohammad-Reza Feizi-Derakhshi

Software development involves collaborative interactions where stakeholders express opinions across various platforms. Recognizing the sentiments conveyed in these interactions is crucial for the effective development and ongoing…

Software Engineering · Computer Science 2026-04-22 Ting Zhang , Ivana Clairine Irsan , Ferdian Thung , David Lo

Large Language Models (LLMs) excel in various tasks, including personalized recommendations. Existing evaluation methods often focus on rating prediction, relying on regression errors between actual and predicted ratings. However, user…

Computation and Language · Computer Science 2025-01-24 Zhaoxuan Tan , Zinan Zeng , Qingkai Zeng , Zhenyu Wu , Zheyuan Liu , Fengran Mo , Meng Jiang

Opinion mining is the branch of computation that deals with opinions, appraisals, attitudes, and emotions of people and their different aspects. This field has attracted substantial research interest in recent years. Aspect-level (called…

Computation and Language · Computer Science 2022-12-29 Subhasis Dasgupta , Jaydip Sen

Large language models (LLMs) have achieved remarkable performance on diverse benchmarks, yet existing evaluation practices largely rely on coarse summary metrics that obscure underlying reasoning abilities. In this work, we propose novel…

Methodology · Statistics 2026-03-17 Jia Liu , Zhiyu Xu , Yuqi Gu

Aligning large language models (LLMs) with human values and intents critically involves the use of human or AI feedback. While dense feedback annotations are expensive to acquire and integrate, sparse feedback presents a structural design…

Machine Learning · Computer Science 2024-02-07 Hritik Bansal , John Dang , Aditya Grover

The advancement of large language models (LLMs) has outpaced traditional evaluation methodologies. This progress presents novel challenges, such as measuring human-like psychological constructs, moving beyond static and task-specific…

Computation and Language · Computer Science 2026-03-12 Haoran Ye , Jing Jin , Yuhang Xie , Xin Zhang , Guojie Song

A standard paradigm for sentiment analysis is to rely on a singular LLM and makes the decision in a single round under the framework of in-context learning. This framework suffers the key disadvantage that the single-turn output generated…

Computation and Language · Computer Science 2023-11-06 Xiaofei Sun , Xiaoya Li , Shengyu Zhang , Shuhe Wang , Fei Wu , Jiwei Li , Tianwei Zhang , Guoyin Wang
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