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This paper presents a comprehensive evaluation of GitHub Copilot's deployment and impact on developer productivity at Zoominfo, a leading Go-To-Market (GTM) Intelligence Platform. We describe our systematic four-phase approach to evaluating…

Software Engineering · Computer Science 2025-01-24 Gal Bakal , Ali Dasdan , Yaniv Katz , Michael Kaufman , Guy Levin

Generative AI appears poised to transform white collar professions, with more than 90% of Fortune 500 companies using OpenAI's flagship GPT models, which have been characterized as "general purpose technologies" capable of effecting epochal…

Human-Computer Interaction · Computer Science 2024-05-28 Robert Wolfe , Tanushree Mitra

Generative AI (GenAI) tools are transforming information seeking, but their fluent, authoritative responses risk overreliance and discourage independent verification and reasoning. Rather than replacing the cognitive work of users, GenAI…

Human-Computer Interaction · Computer Science 2026-01-19 Markus Bink , Marten Risius , Udo Kruschwitz , David Elsweiler

Generative models are now capable of producing natural language text that is, in some cases, comparable in quality to the text produced by people. In the computing education context, these models are being used to generate code, code…

Human-Computer Interaction · Computer Science 2023-08-09 Cynthia Zastudil , Magdalena Rogalska , Christine Kapp , Jennifer Vaughn , Stephen MacNeil

The emergence of Generative AI (Gen AI) has motivated an interest in understanding how it could be used to enhance productivity across various tasks. We add to research results for the performance impact of Gen AI on complex knowledge-based…

General Finance · Quantitative Finance 2025-02-14 Trevor Fitzpatrick , Seamus Kelly , Patrick Carey , David Walsh , Ruairi Nugent

Generative Artificial Intelligence (GenAI) is transforming how firms create, process, and apply knowledge, yet little is known about the heterogeneity of its productivity effects across users. We report results from a randomized controlled…

Artificial Intelligence · Computer Science 2026-05-19 Lihi Idan , Bharat Anand

Generative Artificial Intelligence (AI), particularly tools like OpenAI's popular ChatGPT, is reshaping the landscape of computer science research. Used wisely, these tools can boost the productivity of a computer research scientist. This…

Artificial Intelligence · Computer Science 2023-11-21 Eduardo C. Garrido-Merchan

AI assistance tools such as ChatGPT, Copilot, and Gemini have dramatically impacted the nature of software development in recent years. Numerous studies have studied the positive benefits that practitioners have achieved from using these…

Software Engineering · Computer Science 2024-06-26 Ze Shi Li , Nowshin Nawar Arony , Ahmed Musa Awon , Daniela Damian , Bowen Xu

The term "generative AI" refers to computational techniques that are capable of generating seemingly new, meaningful content such as text, images, or audio from training data. The widespread diffusion of this technology with examples such…

Artificial Intelligence · Computer Science 2023-09-18 Stefan Feuerriegel , Jochen Hartmann , Christian Janiesch , Patrick Zschech

Artificial Intelligence (AI) tools such as GitHub Copilot and ChatGPT are increasingly used in software engineering (SE) for tasks such as code, test, and documentation generation. However, engineers often face uncertainty about when to…

Software Engineering · Computer Science 2026-03-24 Vahid Garousi , Zafar Jafarov , Aytan Mövsümova , Atif Namazov

This study investigates the impact of Generative AI on software development within the IT sector through a mixed-method approach, utilizing a survey developed based on expert interviews. The preliminary results of an ongoing survey offer…

General Economics · Economics 2025-08-26 Anton Ludwig Bonin , Pawel Robert Smolinski , Jacek Winiarski

New systems employ Machine Learning to sift through large knowledge sources, creating flexible Large Language Models. These models discern context and predict sequential information in various communication forms. Generative AI, leveraging…

Artificial Intelligence · Computer Science 2023-07-19 Ted Selker

Generative artificial intelligence (AI) facilitates content production and enhances ideation capabilities, which can significantly influence developer productivity and participation in software development. To explore its impact on…

Software Engineering · Computer Science 2026-05-15 Fangchen Song , Ashish Agarwal , Wen Wen

This paper reports a survey of generative AI use among 83 MBA thesis students in Japan (target population 230; 36.1% response rate), conducted after thesis examiner evaluation. AI use was nearly universal: 95.2% reported at least some use…

Computers and Society · Computer Science 2026-04-06 Kenji Saito , Rei Tajika , Satoru Shibuya , Hiroshi Kanno

Until recently, search engines were the predominant method for people to access online information. The recent emergence of large language models (LLMs) has given machines new capabilities such as the ability to generate new digital…

This paper aims to explore fundamental questions in the era when AI coding assistants like GitHub Copilot are widely adopted: what do developers truly value and criticize in AI coding assistants, and what does this reveal about their needs…

Software Engineering · Computer Science 2025-08-19 Yunbo Lyu , Zhou Yang , Jieke Shi , Jianming Chang , Yue Liu , David Lo

As Generative AI (GenAI) capabilities expand, understanding how to preserve and develop human expertise while leveraging AI's benefits becomes increasingly critical. Through empirical studies in two contexts -- survey article authoring in…

Human-Computer Interaction · Computer Science 2025-04-01 Alexa Siu , Raymond Fok

Since cobots (collaborative robots) are increasingly being introduced in industrial environments, being aware of their potential positive and negative impacts on human collaborators is essential. This study guides occupational health…

Human-Computer Interaction · Computer Science 2023-05-31 Étienne Fournier , Dorilys Kilgus , Aurélie Landry , Belal Hmedan , Damien Pellier , Humbert Fiorino , Christine Jeoffrion

Context. In less than a year practitioners and researchers witnessed a rapid and wide implementation of Generative Artificial Intelligence. The daily availability of new models proposed by practitioners and researchers has enabled quick…

Software Engineering · Computer Science 2024-08-23 Matteo Esposito , Andrea Janes , Davide Taibi , Valentina Lenarduzzi

Organisations are examining how generative AI can support their operational work and decision-making processes. This study investigates how employees in a energy company understand AI adoption and identify areas where AI and LLMs-based…

Software Engineering · Computer Science 2026-02-11 Malik Abdul Sami , Zeeshan Rasheed , Meri Olenius , Muhammad Waseem , Kai-Kristian Kemell , Jussi Rasku , Pekka Abrahamsson