English
Related papers

Related papers: Generative AI in Knowledge Work: Perception, Usefu…

200 papers

How are new technologies like generative AI quickly adopted and used by executive and managerial leaders to create value in organizations? A survey of INSEAD's global alumni base revealed several intriguing insights into perceptions and…

General Economics · Economics 2024-04-09 Jason P Davis , Jian Bai Li

This study investigates the real-world impact of the generative AI (GenAI) tool GitHub Copilot on developer activity and perceived productivity. We conducted a mixed-methods case study in NAV IT, a large public sector agile organization. We…

Software Engineering · Computer Science 2026-04-30 Viktoria Stray , Elias Goldmann Brandtzæg , Viggo Tellefsen Wivestad , Astri Barbala , Nils Brede Moe

Australia's National Science Agency conducted a six-month trial of M365 Copilot starting in January 2024 as part of an Australian Government initiative. Three hundred licenses were distributed across CSIRO using a persona-based approach to…

Human-Computer Interaction · Computer Science 2024-12-24 Muneera Bano , Didar Zowghi , Jon Whittle , Liming Zhu , Andrew Reeson , Rob Martin , Jen Parsons

Despite the rapid advancement of generative agents, their deployment in real-world industry scenarios often encounters significant challenges due to a lack of domain-specific knowledge. To address this gap, we present KnowPilot: a…

Software Engineering · Computer Science 2026-04-23 Zekun Xi , Yichen Nie , Ziyan Jiang , Yujie Bao , Zhenqian Xu , Zhisong Qiu , Ziwen Xu , Shumin Deng

People are increasingly turning to generative AI (e.g., ChatGPT, Gemini, Copilot) for emotional support and companionship. While trust is likely to play a central role in enabling these informal and unsupervised interactions, we still lack…

Human-Computer Interaction · Computer Science 2026-01-26 Riccardo Volpato , Simone Stumpf , Lisa DeBruine

GitHub Copilot is transforming software development by automating tasks and boosting productivity through AI driven code generation. In this paper, we conduct a literature survey to synthesize insights on Copilot's impact on productivity…

Software Engineering · Computer Science 2025-05-06 Suresh Babu Nettur , Shanthi Karpurapu , Unnati Nettur , Likhit Sagar Gajja , Sravanthy Myneni , Akhil Dusi

Generative AI (GenAI) tools are rapidly transforming knowledge work, making AI literacy a critical priority for organizations. However, research on AI literacy lacks empirical insight into how knowledge workers' beliefs around GenAI…

Human-Computer Interaction · Computer Science 2026-04-28 Qing Nancy Xia , Marios Constantinides , Advait Sarkar , Duncan Brumby , Anna Cox

With software development increasingly reliant on innovative technologies, there is a growing interest in exploring the potential of generative AI tools to streamline processes and enhance productivity. In this scenario, this paper…

Software Engineering · Computer Science 2024-06-04 Mariana Coutinho , Lorena Marques , Anderson Santos , Marcio Dahia , Cesar Franca , Ronnie de Souza Santos

LLM-driven conversational AI is beginning to disappear into the background, shifting from something used directly towards something increasingly integrated into existing workflows. In the process, markers of origin and training are smoothed…

Human-Computer Interaction · Computer Science 2026-05-15 William Seymour , Adam Jenkins , Mark Cote , Jose Such

AI-based interactive assistants are advancing human-augmenting technology, yet their effects on users' mental and physiological states remain under-explored. We address this gap by analyzing how Copilot for Microsoft Word, a LLM-based…

Human-Computer Interaction · Computer Science 2025-06-05 Matthew Russell , Aman Shah , Giles Blaney , Judith Amores , Mary Czerwinski , Robert J. K. Jacob

Generative AI tools hold promise to increase human productivity. This paper presents results from a controlled experiment with GitHub Copilot, an AI pair programmer. Recruited software developers were asked to implement an HTTP server in…

Software Engineering · Computer Science 2023-02-14 Sida Peng , Eirini Kalliamvakou , Peter Cihon , Mert Demirer

Generative AI, with its tendency to "hallucinate" incorrect results, may pose a risk to knowledge work by introducing errors. On the other hand, it may also provide unprecedented opportunities for users, particularly non-experts, to learn…

Human-Computer Interaction · Computer Science 2024-12-20 Advait Sarkar , Xiaotong , Xu , Neil Toronto , Ian Drosos , Christian Poelitz

Generative Artificial Intelligence (GAI) has made outstanding strides in recent years, with a good-sized impact on software product management. Drawing on pertinent articles from 2016 to 2023, this systematic literature evaluation reveals…

Software Engineering · Computer Science 2023-06-08 Nishant A. Parikh

Generative AI coding tools are relatively new, and their impact on developers extends beyond traditional coding metrics, influencing beliefs about work and developers' roles in the workplace. This study aims to illuminate developers'…

Software Engineering · Computer Science 2024-10-25 Jenna Butler , Jina Suh , Sankeerti Haniyur , Constance Hadley

The rapid advancements in Generative AI (GenAI) tools, such as ChatGPT and GitHub Copilot, are transforming software engineering by automating code generation tasks. While these tools improve developer productivity, they also present…

Software Engineering · Computer Science 2024-09-04 Alyssia Chen , Timothy Huo , Yunhee Nam , Dan Port , Anthony Peruma

GitHub's Copilot for Pull Requests (PRs) is a promising service aiming to automate various developer tasks related to PRs, such as generating summaries of changes or providing complete walkthroughs with links to the relevant code. As this…

Software Engineering · Computer Science 2024-02-15 Tao Xiao , Hideaki Hata , Christoph Treude , Kenichi Matsumoto

New technologies create opportunities while displacing others. They enhance life by supporting entertainment, education, and social connectivity but also replace humans in productivity and analytical tasks. Adapting to these shifts requires…

Computers and Society · Computer Science 2025-04-28 Vinh Truong

The evolution of LLM has resulted in coding-focused models that are able to produce code snippets with high accuracy. More and more AI coding assistant tools are now available, leading to greater integration of AI coding assistants into…

Software Engineering · Computer Science 2026-04-14 Neha Rani , Jeevan Ram Munnangi , Austin Matthew Spangler , Donald Honeycutt

This study explores the integration of the ChatGPT API with GPT-4 model and Microsoft Copilot Studio on the Microsoft Teams platform to develop an intelligent tutoring system. Designed to provide instant support to students, the system…

Computation and Language · Computer Science 2024-05-24 Wei-Yu Chen

Generative AI is transforming higher education, yet systematic evidence on student adoption, usage patterns, and perceived learning impacts remains scarce. Using survey data from a selective U.S. college, we document rapid generative-AI…

General Economics · Economics 2026-04-17 Zara Contractor , Germán Reyes