Related papers: Generative AI in Knowledge Work: Perception, Usefu…
As generative AI (GAI) tools become increasingly integrated into workplace environments, it is essential to measure their impact on productivity across specific domains. This study evaluates the effects of Microsoft's Security Copilot…
Adopting AI copilots in professional workflows presents opportunities for enhanced productivity, efficiency, and decision making. In this paper, we present results from a six month trial of M365 Copilot conducted at our organisation in…
Advances in generative AI have rapidly expanded the potential of computers to perform or assist in a wide array of tasks traditionally performed by humans. We analyze a large, real-world randomized experiment of over 6,000 workers at 56…
Generative AI could enhance scientific discovery by supporting knowledge workers in science organizations. However, the real-world applications and perceived concerns of generative AI use in these organizations are uncertain. In this paper,…
This study examines the impact of GitHub Copilot on a large sample of Copilot users (n=934,533). The analysis shows that users on average accept nearly 30% of the suggested code, leading to increased productivity. Furthermore, our research…
With generative AI emerging as a general-purpose technology, understanding its economic effects is among society's most pressing questions. Existing studies of AI impact have largely relied on predictions of AI capabilities or focused…
While organizations continue to invest in enterprise AI, little is known about how individual employees find valuable use cases once these tools are deployed. We present an exploratory interview study of 10 experienced U.S. professionals…
M365 Copilot is used every week by millions of people across more than a million companies around the world as part of their workflows. Uniquely positioned in the AI landscape given its near-exclusive use for work purposes, M365 Copilot can…
The software development industry is amid another disruptive paradigm change - adopting the use of generative AI (GAI) assistants for programming. Whilst AI is already used in various areas of software engineering, GAI technologies, such as…
In recent years, ChatGPT \cite{openai_2023_gpt4} along with Microsoft Copilot have become subjects of great discourse, particularly in the field of education. Prior research has hypothesized on potential impacts these tools could have on…
The availability of generative Artificial Intelligence (AI) tools such as ChatGPT or GitHub Copilot is reshaping the way in which software is developed, evolved, and maintained. Oftentimes, developers leave traces of such an usage in…
With the rise of AI-powered coding assistants, firms and programmers are exploring how to optimize their interaction with them. Research has so far mainly focused on evaluating output quality and productivity gains, leaving aside the…
Motivation. Trust in generative AI programming assistants is a vital attitude that impacts how programmers use those programming assistants. Programmers that are over-trusting may be too reliant on their tools, leading to incorrect or…
Teaching Computer Science (CS) students how to comprehend and maintain legacy code bases is a critical challenge in software engineering education. While Generative AI (GenAI) assistants like GitHub Copilot improve task completion speed and…
We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…
Generative AI technologies promise to transform the product development lifecycle. This study evaluates the efficiency gains, areas for improvement, and emerging challenges of using GitHub Copilot, an AI-powered coding assistant. We…
Programming is essential to modern scientific research, yet most scientists report inadequate training for the software development their work demands. Generative AI tools capable of code generation may support scientific programmers, but…
Generative AI brings novel and impressive abilities to help people in everyday tasks. There are many AI workflows that solve real and complex problems by chaining AI outputs together with human interaction. Although there is an undeniable…
Generative AI (GenAI) has fundamentally changed how knowledge workers, such as software developers, solve tasks and collaborate to build software products. Introducing innovative tools like ChatGPT and Copilot has created new opportunities…
Open science initiatives seek to make research outputs more transparent, accessible, and reusable, but ensuring that published findings can be independently reproduced remains a persistent challenge. In this paper we describe an AI-driven…