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Counterfactual explanations are emerging as an attractive option for providing recourse to individuals adversely impacted by algorithmic decisions. As they are deployed in critical applications (e.g. law enforcement, financial lending), it…

Machine Learning · Computer Science 2021-11-05 Dylan Slack , Sophie Hilgard , Himabindu Lakkaraju , Sameer Singh

Automated platforms which support users in finding a mutually beneficial match, such as online dating and job recruitment sites, are becoming increasingly popular. These platforms often include recommender systems that assist users in…

Artificial Intelligence · Computer Science 2018-07-04 Akiva Kleinerman , Ariel Rosenfeld , Sarit Kraus

Large Language Models (LLMs) are widely used by students, yet their tendency to provide fast and complete answers may discourage reflection and foster overconfidence. We examined how alternative LLM interaction designs support deeper…

Human-Computer Interaction · Computer Science 2026-04-13 Elena Eleftheriou , George Pallis , Marios Constantinides

Objective: This paper develops a theoretical framework explaining when and why AI explanations enhance versus impair human decision-making. Background: Transparency is advocated as universally beneficial for human-AI interaction, yet…

Human-Computer Interaction · Computer Science 2026-01-21 Ancuta Margondai , Mustapha Mouloua

Understanding the decisions made and actions taken by increasingly complex AI system remains a key challenge. This has led to an expanding field of research in explainable artificial intelligence (XAI), highlighting the potential of…

Reward models (RMs) are a crucial component in the alignment of large language models' (LLMs) outputs with human values. RMs approximate human preferences over possible LLM responses to the same prompt by predicting and comparing reward…

Machine Learning · Computer Science 2025-02-27 Junqi Jiang , Tom Bewley , Saumitra Mishra , Freddy Lecue , Manuela Veloso

Understanding how humans revise their beliefs in light of new information is crucial for developing AI systems which can effectively model, and thus align with, human reasoning. While theoretical belief revision frameworks rely on a set of…

Artificial Intelligence · Computer Science 2025-06-12 Stylianos Loukas Vasileiou , Antonio Rago , Maria Vanina Martinez , William Yeoh

In most conversations about explanation and AI, the recipient of the explanation (the explainee) is suspiciously absent, despite the problem being ultimately communicative in nature. We pose the problem `explaining AI systems' in terms of a…

Computation and Language · Computer Science 2023-05-23 Dylan Cope , Peter McBurney

Artificial intelligence (AI) has huge potential to improve the health and well-being of people, but adoption in clinical practice is still limited. Lack of transparency is identified as one of the main barriers to implementation, as…

Artificial Intelligence · Computer Science 2021-01-06 Aniek F. Markus , Jan A. Kors , Peter R. Rijnbeek

Reinforcement learning (RL) systems can be complex and non-interpretable, making it challenging for non-AI experts to understand or intervene in their decisions. This is due in part to the sequential nature of RL in which actions are chosen…

Artificial Intelligence · Computer Science 2025-04-16 Amal Alabdulkarim , Madhuri Singh , Gennie Mansi , Kaely Hall , Upol Ehsan , Mark O. Riedl

Artificial intelligence explanations can make complex predictive models more comprehensible. To be effective, however, they should anticipate and mitigate possible misinterpretations, e.g., arising when users infer incorrect information…

Human-Computer Interaction · Computer Science 2025-08-06 Yueqing Xuan , Kacper Sokol , Mark Sanderson , Jeffrey Chan

Explainable AI (XAI) techniques aim to provide insights into predictive models and enhance user performance, yet they often fall short of these expectations. Conversational XAI assistants promise to overcome such limitations, but empirical…

Machine Learning · Computer Science 2026-05-21 Sven Kruschel , Julian Rosenberger , Lasse Bohlen , Mathias Kraus , Patrick Zschech

A new generation of AI models generates step-by-step reasoning text before producing an answer. This text appears to offer a human-readable window into their computation process, and is increasingly relied upon for transparency and…

Human-Computer Interaction · Computer Science 2025-08-29 Mosh Levy , Zohar Elyoseph , Yoav Goldberg

In order to engender trust in AI, humans must understand what an AI system is trying to achieve, and why. To overcome this problem, the underlying AI process must produce justifications and explanations that are both transparent and…

Artificial Intelligence · Computer Science 2018-10-16 Rita Borgo , Michael Cashmore , Daniele Magazzeni

Explainable AI provides insight into the "why" for model predictions, offering potential for users to better understand and trust a model, and to recognize and correct AI predictions that are incorrect. Prior research on human and…

Machine Learning · Computer Science 2020-06-22 Yasmeen Alufaisan , Laura R. Marusich , Jonathan Z. Bakdash , Yan Zhou , Murat Kantarcioglu

Significant attention has been paid to enhancing recommender systems (RS) with explanation facilities to help users make informed decisions and increase trust in and satisfaction with the RS. Justification and transparency represent two…

Information Retrieval · Computer Science 2023-05-29 Mouadh Guesmi , Mohamed Amine Chatti , Shoeb Joarder , Qurat Ul Ain , Clara Siepmann , Hoda Ghanbarzadeh , Rawaa Alatrash

The emergence of Large Language Models (LLMs) has revealed a growing need for human-AI collaboration, especially in creative decision-making scenarios where trust and reliance are paramount. Through human studies and model evaluations on…

Computation and Language · Computer Science 2024-10-07 Manasi Sharma , Ho Chit Siu , Rohan Paleja , Jaime D. Peña

Recent years have witnessed a rapid growth of recommender systems, providing suggestions in numerous applications with potentially high social impact, such as health or justice. Meanwhile, in Europe, the upcoming AI Act mentions…

Artificial Intelligence · Computer Science 2024-07-18 Simon Delarue , Astrid Bertrand , Tiphaine Viard

Scientists and philosophers have debated whether humans can trust advanced artificial intelligence (AI) agents to respect humanity's best interests. Yet what about the reverse? Will advanced AI agents trust humans? Gauging an AI agent's…

Artificial Intelligence · Computer Science 2022-12-29 Tim Johnson , Nick Obradovich

Explanation mechanisms from the field of Counterfactual Thinking are a widely-used paradigm for Explainable Artificial Intelligence (XAI), as they follow a natural way of reasoning that humans are familiar with. However, all common…

Artificial Intelligence · Computer Science 2022-07-20 Silvan Mertes , Christina Karle , Tobias Huber , Katharina Weitz , Ruben Schlagowski , Elisabeth André