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Many researchers motivate explainable AI with studies showing that human-AI team performance on decision-making tasks improves when the AI explains its recommendations. However, prior studies observed improvements from explanations only…

Artificial Intelligence · Computer Science 2021-01-14 Gagan Bansal , Tongshuang Wu , Joyce Zhou , Raymond Fok , Besmira Nushi , Ece Kamar , Marco Tulio Ribeiro , Daniel S. Weld

Counterfactual explanations have emerged as a popular solution for the eXplainable AI (XAI) problem of elucidating the predictions of black-box deep-learning systems due to their psychological validity, flexibility across problem domains…

Machine Learning · Computer Science 2022-12-20 Eoin Delaney , Arjun Pakrashi , Derek Greene , Mark T. Keane

Counterfactual explanations shed light on the decisions of black-box models by explaining how an input can be altered to obtain a favourable decision from the model (e.g., when a loan application has been rejected). However, as noted…

Machine Learning · Computer Science 2023-12-13 Francesco Leofante , Nico Potyka

Large language models (LLMs) have the potential to aid and improve human decision-making in classification tasks, not only by providing fairly accurate predictions, but also in their ability to generate cogent narrative explanations of…

Human-Computer Interaction · Computer Science 2026-05-25 Laura R. Marusich , Mary Grace Kozuch Dhooghe , Jonathan Z. Bakdash , Murat Kantarcioglu

Explanation is key to people having confidence in high-stakes AI systems. However, machine-learning-based systems -- which account for almost all current AI -- can't explain because they are usually black boxes. The explainable AI (XAI)…

Artificial Intelligence · Computer Science 2024-09-30 Sergei Nirenburg , Marjorie McShane , Kenneth W. Goodman , Sanjay Oruganti

Prior work has identified a resilient phenomenon that threatens the performance of human-AI decision-making teams: overreliance, when people agree with an AI, even when it is incorrect. Surprisingly, overreliance does not reduce when the AI…

Human-Computer Interaction · Computer Science 2023-01-30 Helena Vasconcelos , Matthew Jörke , Madeleine Grunde-McLaughlin , Tobias Gerstenberg , Michael Bernstein , Ranjay Krishna

Work on "learning with rationales" shows that humans providing explanations to a machine learning system can improve the system's predictive accuracy. However, this work has not been connected to work in "explainable AI" which concerns…

Computation and Language · Computer Science 2019-06-03 Julia Strout , Ye Zhang , Raymond J. Mooney

A key feature of human theory-of-mind is the ability to attribute beliefs to other agents as mentalistic explanations for their behavior. But given the wide variety of beliefs that agents may hold about the world and the rich language we…

Computation and Language · Computer Science 2025-05-27 Lance Ying , Almog Hillel , Ryan Truong , Vikash K. Mansinghka , Joshua B. Tenenbaum , Tan Zhi-Xuan

Recent years have seen a boom in interest in machine learning systems that can provide a human-understandable rationale for their predictions or decisions. However, exactly what kinds of explanation are truly human-interpretable remains…

Artificial Intelligence · Computer Science 2018-02-05 Menaka Narayanan , Emily Chen , Jeffrey He , Been Kim , Sam Gershman , Finale Doshi-Velez

There is a broad consensus on the importance of deep learning models in tasks involving complex data. Often, an adequate understanding of these models is required when focusing on the transparency of decisions in human-critical…

While a vast collection of explainable AI (XAI) algorithms have been developed in recent years, they are often criticized for significant gaps with how humans produce and consume explanations. As a result, current XAI techniques are often…

Artificial Intelligence · Computer Science 2023-08-08 Vivian Lai , Yiming Zhang , Chacha Chen , Q. Vera Liao , Chenhao Tan

Explainable Artificial Intelligence (XAI) has emerged as a critical area of research aimed at enhancing the transparency and interpretability of AI systems. Counterfactual Explanations (CFEs) offer valuable insights into the decision-making…

Machine Learning · Computer Science 2024-04-16 Orfeas Menis Mastromichalakis , Jason Liartis , Giorgos Stamou

According to the latest trend of artificial intelligence, AI-systems needs to clarify regarding general,specific decisions,services provided by it. Only consumer is satisfied, with explanation , for example, why any classification result is…

Machine Learning · Computer Science 2025-02-06 Rossi Kamal

Counterfactual explanations are gaining prominence within technical, legal, and business circles as a way to explain the decisions of a machine learning model. These explanations share a trait with the long-established "principal reason"…

Computers and Society · Computer Science 2019-12-12 Solon Barocas , Andrew D. Selbst , Manish Raghavan

In recent years, there has been an explosion of AI research on counterfactual explanations as a solution to the problem of eXplainable AI (XAI). These explanations seem to offer technical, psychological and legal benefits over other…

Machine Learning · Computer Science 2021-05-03 Mark T Keane , Eoin M Kenny , Eoin Delaney , Barry Smyth

Explainability is becoming an important requirement for organizations that make use of automated decision-making due to regulatory initiatives and a shift in public awareness. Various and significantly different algorithmic methods to…

Machine Learning · Computer Science 2021-07-12 Tom Vermeire , Thibault Laugel , Xavier Renard , David Martens , Marcin Detyniecki

Interactive Artificial Intelligence (AI) agents are becoming increasingly prevalent in society. However, application of such systems without understanding them can be problematic. Black-box AI systems can lead to liability and…

Computers and Society · Computer Science 2023-01-16 Pradyumna Tambwekar , Matthew Gombolay

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…

Artificial Intelligence · Computer Science 2023-03-14 Tim Miller

Fair decisions require ignoring irrelevant, potentially biasing, information. To achieve this, decision-makers need to approximate what decision they would have made had they not known certain facts, such as the gender or race of a job…

Computation and Language · Computer Science 2026-01-22 Brian Christian , Matan Mazor

Evaluating an explanation's faithfulness is desired for many reasons such as trust, interpretability and diagnosing the sources of model's errors. In this work, which focuses on the NLI task, we introduce the methodology of…

Computation and Language · Computer Science 2022-05-26 Suzanna Sia , Anton Belyy , Amjad Almahairi , Madian Khabsa , Luke Zettlemoyer , Lambert Mathias
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