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Information workers increasingly struggle with productivity challenges in modern workplaces, facing difficulties in managing time and effectively utilizing workplace analytics data for behavioral improvement. Despite the availability of…

Human-Computer Interaction · Computer Science 2025-06-06 Subigya Nepal , Javier Hernandez , Talie Massachi , Kael Rowan , Judith Amores , Jina Suh , Gonzalo Ramos , Brian Houck , Shamsi T. Iqbal , Mary Czerwinski

With generative AI becoming widespread, the existence of AI-based programming assistants for developers is no surprise. Developers increasingly use them for their work, including generating code to fulfil the data protection requirements…

Software Engineering · Computer Science 2025-06-17 Kashumi Madampe , John Grundy , Nalin Arachchilage

Artificial intelligence tools are increasingly embedded in everyday work, yet employees' uptake varies widely even within the same organization. Drawing on sociotechnical and work design perspectives, this research examines whether…

Computers and Society · Computer Science 2026-02-27 Aaron Reich , Diana Wolfe , Matt Price , Alice Choe , Fergus Kidd , Hannah Wagner

Neural code synthesis has reached a point where snippet generation is accurate enough to be considered for integration into human software development workflows. Commercial products aim to increase programmers' productivity, without being…

Current in-IDE AI coding tools typically rely on time-consuming manual prompting and context management, whereas proactive alternatives that anticipate developer needs without explicit invocation remain underexplored. Understanding when…

Human-Computer Interaction · Computer Science 2026-01-16 Nadine Kuo , Agnia Sergeyuk , Valerie Chen , Maliheh Izadi

Generative AI coding tools are relatively new, and their impact on developers extends beyond traditional coding metrics, influencing beliefs about work and developers' roles in the workplace. This study aims to illuminate developers'…

Software Engineering · Computer Science 2024-10-25 Jenna Butler , Jina Suh , Sankeerti Haniyur , Constance Hadley

While AI shows promise for enhancing the efficiency of qualitative analysis, the unique human-AI interaction resulting from varied coding strategies makes it challenging to develop a trustworthy AI-assisted qualitative coding system (AIQCs)…

Human-Computer Interaction · Computer Science 2023-09-26 Jie Gao , Junming Cao , ShunYi Yeo , Kenny Tsu Wei Choo , Zheng Zhang , Toby Jia-Jun Li , Shengdong Zhao , Simon Tangi Perrault

Developers now have access to a growing array of increasingly autonomous AI tools for software development. While many studies examine copilots that provide chat assistance or code completions, evaluations of coding agents -- which can…

Software Engineering · Computer Science 2025-09-16 Valerie Chen , Ameet Talwalkar , Robert Brennan , Graham Neubig

Generative AI (GenAI) tools are increasingly being adopted in software development as productivity aids, since there is evidence that GenAI tools can improve individual aspects of productivity. However, productivity is multidimensional;…

Software Engineering · Computer Science 2026-04-07 Sadia Afroz , Zixuan Feng , Tyler Menezes , Katie Kimura , Bianca Trinkenreich , Igor Steinmacher , Anita Sarma

[Background/Context] AI assistants like GitHub Copilot are transforming software engineering; several studies have highlighted productivity improvements. However, their impact on code quality, particularly in terms of maintainability,…

Software Engineering · Computer Science 2024-08-21 Markus Borg , Dave Hewett , Donald Graham , Noric Couderc , Emma Söderberg , Luke Church , Dave Farley

Despite widespread adoption, the impact of AI tools on software development in the wild remains understudied. We conduct a randomized controlled trial (RCT) to understand how AI tools at the February-June 2025 frontier affect the…

Artificial Intelligence · Computer Science 2025-07-28 Joel Becker , Nate Rush , Elizabeth Barnes , David Rein

Prior work has mapped which workplace tasks are exposed to AI, but less is known about whether workers perceive these tasks as meaningful or as busywork. We examined: (1) which dimensions of meaningful work do workers associate with tasks…

Computers and Society · Computer Science 2026-03-17 Jaspreet Ranjit , Ke Zhou , Swabha Swayamdipta , Daniele Quercia

Artificial Intelligence (AI) is reshaping how developers adopt software engineering practices, yet the multi-dimensional nature of developer-AI interaction remains under-explored. Prior studies have primarily examined dimensions observable…

Software Engineering · Computer Science 2026-05-01 Yinan Wu , Ze Shi Li , Kathryn Thomasset Stolee , Bowen Xu

Despite AI tools becoming increasingly embedded in academic practice, little is known about how university students integrate them into their writing processes. We examine how students engage with AI across different writing tasks, and how…

Human-Computer Interaction · Computer Science 2026-04-29 Silvia Bodei , Duncan P. Brumby , Katie Fisher , Jon Mella

For more than 30 years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people and to provide incentives to make developers satisfied and happy. This claim has rarely been…

Software Engineering · Computer Science 2015-05-06 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

Generative AI is reshaping software work, yet we lack clear guidance on where developers most need support and how to design it responsibly. We report a large-scale, mixed-methods study of N=860 developers examining where, why, and how they…

Software Engineering · Computer Science 2026-01-05 Rudrajit Choudhuri , Carmen Badea , Christian Bird , Jenna Butler , Rob DeLine , Brian Houck

Although recent developments in generative AI have greatly enhanced the capabilities of conversational agents such as Google's Gemini (formerly Bard) or OpenAI's ChatGPT, it's unclear whether the usage of these agents aids users across…

Human-Computer Interaction · Computer Science 2024-04-03 Crystal Qian , James Wexler

Context: Generative Artificial Intelligence (GenAI) tools, such as GitHub Copilot and GPT tools, represent a paradigm shift in software engineering. While their impact is clear, most studies are short-term, focused on individual…

Software Engineering · Computer Science 2026-02-17 Rafael Tomaz , Paloma Guenes , Allysson Allex Araújo , Maria Teresa Baldassarre , Marcos Kalinowski

As artificial intelligence increasingly influences our world, it becomes crucial to assess its technical progress and societal impact. This paper surveys problems and opportunities in the measurement of AI systems and their impact, based on…

Computers and Society · Computer Science 2020-09-22 Saurabh Mishra , Jack Clark , C. Raymond Perrault

The development of AI applications is a multidisciplinary effort, involving multiple roles collaborating with the AI developers, an umbrella term we use to include data scientists and other AI-adjacent roles on the same team. During these…

Computers and Society · Computer Science 2021-04-16 David Piorkowski , Soya Park , April Yi Wang , Dakuo Wang , Michael Muller , Felix Portnoy