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ChatGPT, powered by a large language model (LLM), has revolutionized everyday human-computer interaction (HCI) since its 2022 release. While now used by millions around the world, a coherent pathway for evaluating the user experience (UX)…

Human-Computer Interaction · Computer Science 2025-03-21 Katie Seaborn

The technology of Conversational AI has made significant advancements over the last eighteen months. As a consequence, conversational agents are likely to be deployed in the near future that are designed to pursue targeted influence…

Human-Computer Interaction · Computer Science 2024-12-30 Louis Rosenberg

The landscape of software developer learning resources has continuously evolved, with recent trends favoring engaging formats like video tutorials. The emergence of Large Language Models (LLMs) like ChatGPT presents a new learning paradigm.…

Software Engineering · Computer Science 2024-10-14 Ahmad Tayeb , Mohammad D. Alahmadi , Elham Tajik , Sonia Haiduc

Understanding how users authentically interact with Large Language Models (LLMs) remains a significant challenge in human-computer interaction research. Most existing studies rely on self-reported usage patterns or controlled experimental…

Computers and Society · Computer Science 2025-09-18 Kalyani Khona

Millions of people now turn to artificial intelligence (AI) systems for personal advice, guidance, and support. Such systems can be sycophantic, frequently affirming users' views and beliefs. Across five preregistered studies (N = 3,075…

Human-Computer Interaction · Computer Science 2026-05-13 Lujain Ibrahim , Franziska Sofia Hafner , Myra Cheng , Cinoo Lee , Rebecca Anselmetti , Robb Willer , Luc Rocher , Diyi Yang

This paper investigates the dynamics of human AI collaboration in software engineering, focusing on the use of ChatGPT. Through a thematic analysis of a hands on workshop in which 22 professional software engineers collaborated for three…

Software Engineering · Computer Science 2023-12-19 Muhammad Hamza , Dominik Siemon , Muhammad Azeem Akbar , Tahsinur Rahman

People increasingly hold sustained, open-ended conversations with large language models (LLMs). Public reports and early studies suggest that, in such settings, models can reinforce delusional or conspiratorial ideation or even amplify…

Human-Computer Interaction · Computer Science 2026-04-09 Peter Kirgis , Ben Hawriluk , Sherrie Feng , Aslan Bilimer , Sam Paech , Zeynep Tufekci

Social chatbots based on large language models are increasingly embedded in everyday platforms, yet how users develop trust in these systems over time remains unclear. We present a four-week longitudinal qualitative survey study (N = 27) of…

Computers and Society · Computer Science 2026-04-27 Annie Landerberg , Kari Flatmo , Alan Said

AI alignment is about ensuring AI systems only pursue goals and activities that are beneficial to humans. Most of the current approach to AI alignment is to learn what humans value from their behavioural data. This paper proposes a…

Artificial Intelligence · Computer Science 2023-10-06 Pei-Yu Chen , Myrthe L. Tielman , Dirk K. J. Heylen , Catholijn M. Jonker , M. Birna van Riemsdijk

LLMs are popular among clinicians for decision-support because of simple text-based interaction. However, their impact on clinicians' performance is ambiguous. Not knowing how clinicians use this new technology and how they compare it to…

Human-Computer Interaction · Computer Science 2026-02-02 Behnam Rahdari , Sameer Shaikh , Jonathan H Chen , Tobias Gerstenberg , Shriti Raj

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

Computation and Language · Computer Science 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

Autoregressive language models, which use deep learning to produce human-like texts, have become increasingly widespread. Such models are powering popular virtual assistants in areas like smart health, finance, and autonomous driving. While…

Artificial Intelligence · Computer Science 2023-03-16 Kaiping Chen , Anqi Shao , Jirayu Burapacheep , Yixuan Li

Large language models (LLMs), like ChatGPT, are capable of computing affectionately nuanced text that therefore can shape online interactions, including dating. This study explores how individuals experience closeness and romantic interest…

Human-Computer Interaction · Computer Science 2025-04-22 Jessica Szczuka , Lisa Mühl , Paula Ebner , Simon Dubé

Conversational AI companions have grown prominent in public discourse, yet scholarly understanding of user experiences remains limited, with existing research organized around evaluative poles of harm and benefit rather than examining what…

Human-Computer Interaction · Computer Science 2026-04-09 Dayeon Eom , Julianne Renner , Sedona Chinn

The emergence of artificial intelligence has incited a paradigm shift across the spectrum of human endeavors, with ChatGPT serving as a catalyst for the transformation of various established domains, including but not limited to education,…

Computers and Society · Computer Science 2023-02-10 Lingfei Luan , Xi Lin , Wenbiao Li

AI chatbots designed as emotional companions blur the boundaries between interpersonal intimacy and institutional software, creating a complex, multi-dimensional privacy environment. Drawing on Communication Privacy Management theory and…

Cryptography and Security · Computer Science 2026-01-19 Hsuen-Chi Chiu , Jeremy Foote

In the evolving landscape of digital education, chatbots have emerged as potential game-changers, promising personalized and adaptive learning experiences. This research undertook an in-depth exploration of ChatGPT's potential as an…

Human-Computer Interaction · Computer Science 2024-02-26 Holger Arndt

Reduced social connectedness increasingly poses a threat to mental health, life expectancy, and general well-being. Generative AI (GAI) technologies, such as large language models (LLMs) and image generation tools, are increasingly…

Human-Computer Interaction · Computer Science 2025-06-13 T. T. J. E. Arets , G. Perugia , M. Houben , W. A. IJsselsteijn

The introduction of Artificial Intelligence (AI) generative language models such as GPT (Generative Pre-trained Transformer) and tools such as ChatGPT has triggered a revolution that can transform how text is generated. This has many…

Computation and Language · Computer Science 2025-03-17 Pedro Reviriego , Javier Conde , Elena Merino-Gómez , Gonzalo Martínez , José Alberto Hernández

Cognitive biases often shape human decisions. While large language models (LLMs) have been shown to reproduce well-known biases, a more critical question is whether LLMs can predict biases at the individual level and emulate the dynamics of…

Artificial Intelligence · Computer Science 2026-02-27 Stephen Pilli , Vivek Nallur
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