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Conversation with chatbots based on Large Language Models (LLMs) such as ChatGPT has become one of the major forms of interaction with Artificial Intelligence (AI) in everyday life. What makes this interaction so convenient is that…
Generative AI tools such as chatGPT are poised to change the way people engage with online information. Recently, Microsoft announced their "new Bing" search system which incorporates chat and generative AI technology from OpenAI. Google…
This paper delves into the realm of ChatGPT, an AI-powered chatbot that utilizes topic modeling and reinforcement learning to generate natural responses. Although ChatGPT holds immense promise across various industries, such as customer…
As ChatGPT and other Large Language Model (LLM)-based AI chatbots become increasingly integrated into individuals' daily lives, important research questions arise. What concerns and risks do these systems pose for individual users? What…
Large language models, e.g. ChatGPT are currently contributing enormously to make artificial intelligence even more popular, especially among the general population. However, such chatbot models were developed as tools to support natural…
Young people's mental well-being is a global concern, with peer support playing a key role in daily emotional regulation. Conversational agents are increasingly viewed as promising tools for delivering accessible, personalised peer support,…
Large language models (LLMs) chatbots like ChatGPT are increasingly used for mental health support. They offer accessible, therapeutic support but also raise concerns about misinformation, over-reliance, and risks in high-stakes contexts of…
This study explores linguistic differences between human and LLM-generated dialogues, using 19.5K dialogues generated by ChatGPT-3.5 as a companion to the EmpathicDialogues dataset. The research employs Linguistic Inquiry and Word Count…
Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…
The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…
As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived…
Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…
Generative artificial intelligence (AI) and large language models (LLMs) have gained rapid popularity through publicly available tools such as ChatGPT. The adoption of LLMs for personal and professional use is fueled by the natural…
The introduction of ChatGPT and the subsequent improvement of Large Language Models (LLMs) have prompted more and more individuals to turn to the use of ChatBots, both for information and assistance with decision-making. However, the…
The rise of big data has amplified the need for efficient, user-friendly automated machine learning (AutoML) tools. However, the intricacy of understanding domain-specific data and defining prediction tasks necessitates human intervention…
The development and popularization of large language models (LLMs) have raised concerns that they will be used to create tailor-made, convincing arguments to push false or misleading narratives online. Early work has found that language…
Large language models (LLMs) support data analysis through conversational user interfaces, as exemplified in OpenAI's ChatGPT (formally known as Advanced Data Analysis or Code Interpreter). Essentially, LLMs produce code for accomplishing…
The proliferation of assistive chatbots offering efficient, personalized communication has driven widespread over-reliance on them for decision-making, information-seeking and everyday tasks. This dependence was found to have adverse…
Recent Large Language Model (LLM) based AI can exhibit recognizable and measurable personality traits during conversations to improve user experience. However, as human understandings of their personality traits can be affected by their…
Human robot collaboration is becoming increasingly important as robots become more involved in various aspects of human life in the era of Artificial Intelligence. However, the issue of human operators trust in robots remains a significant…