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Large language models (LLMs) have revolutionised many fields, with LLM-as-a-service (LLMSaaS) offering accessible, general-purpose solutions without costly task-specific training. In contrast to the widely studied prompt engineering for…

Computation and Language · Computer Science 2026-03-17 Md Rakibul Hasan , Yue Yao , Md Zakir Hossain , Aneesh Krishna , Imre Rudas , Shafin Rahman , Tom Gedeon

Supportive conversation depends on skills that go beyond language fluency, including reading emotions, adjusting tone, and navigating moments of resistance, frustration, or distress. Despite rapid progress in language models, we still lack…

Computation and Language · Computer Science 2026-02-26 Laya Iyer , Kriti Aggarwal , Sanmi Koyejo , Gail Heyman , Desmond C. Ong , Subhabrata Mukherjee

As mental health care systems worldwide struggle to meet demand, there is increasing focus on using language models to infer neuropsychiatric conditions or psychopathological traits from language production. Yet, so far, this research has…

Computers and Society · Computer Science 2024-09-25 Roberta Rocca , Giada Pistilli , Kritika Maheshwari , Riccardo Fusaroli

This manuscript presents a methodical examination of the utilization of Artificial Intelligence in the assessment of emotions in texts related to healthcare, with a particular focus on the incorporation of Natural Language Processing and…

Computation and Language · Computer Science 2024-04-22 Prashant Kumar Nag , Amit Bhagat , R. Vishnu Priya , Deepak kumar Khare

Mental health disorders impose a substantial global socioeconomic burden. While large language models (LLMs) offer 24/7, non-judgmental interactions to address this gap, pretrained models lack contextual coherence and emotional alignment…

Computation and Language · Computer Science 2026-02-17 Eric Hua Qing Zhang , Julia Ive

End-to-end Spoken Language Models (SLMs) hold great potential for paralinguistic perception, and numerous studies have aimed to enhance their capabilities, particularly for empathetic dialogue. However, current approaches largely depend on…

Computation and Language · Computer Science 2026-01-27 Yuhang Jia , Pei Liu , Haoqin Sun , Jiaming Zhou , Xuxin Cheng , Cao Liu , Ke Zeng , Xunliang Cai , Yong Qin

This paper explores the integration of human-like emotions and ethical considerations into Large Language Models (LLMs). We first model eight fundamental human emotions, presented as opposing pairs, and employ collaborative LLMs to…

Computation and Language · Computer Science 2024-06-26 Edward Y. Chang

This research examines the use of Reinforcement Learning from AI Feedback (RLAIF) techniques to improve healthcare dialogue models, with the aim of tackling the challenges of preference-aligned data annotation while reducing the reliance on…

Computation and Language · Computer Science 2024-10-08 Chengfeng Dou , Ying Zhang , Zhi Jin , Wenpin Jiao , Haiyan Zhao , Yongqiang Zhao , Zhengwei Tao

Measuring empathy in conversation can be challenging, as empathy is a complex and multifaceted psychological construct that involves both cognitive and emotional components. Human evaluations can be subjective, leading to inconsistent…

Artificial Intelligence · Computer Science 2023-01-31 Bushra Amjad , Muhammad Zeeshan , Mirza Omer Beg

A prevalent shortfall among current empathic AI systems is their inability to recognize when verbal expressions may not fully reflect underlying emotional states. This is because the existing datasets, used for the training of these…

Human-Computer Interaction · Computer Science 2025-09-09 Sharjeel Tahir , Judith Johnson , Jumana Abu-Khalaf , Syed Afaq Ali Shah

Large language models (LLMs) are becoming an increasingly important component of human--computer interaction, enabling users to coordinate a wide range of intelligent agents through natural language. While language-based interfaces are…

Signal Processing · Electrical Eng. & Systems 2026-03-19 Junzi Zhang , Jianing Shen , Weijie Tu , Yi Zhang , Hailin Zhang , Tom Gedeon , Bin Jiang , Yue Yao

This article reviews recent advances in applying natural language processing (NLP) to Electronic Health Records (EHRs) for computational phenotyping. NLP-based computational phenotyping has numerous applications including diagnosis…

Computation and Language · Computer Science 2018-06-18 Zexian Zeng , Yu Deng , Xiaoyu Li , Tristan Naumann , Yuan Luo

Patients have distinct information needs about their hospitalization that can be addressed using clinical evidence from electronic health records (EHRs). While artificial intelligence (AI) systems show promise in meeting these needs, robust…

Computation and Language · Computer Science 2026-03-31 Sarvesh Soni , Dina Demner-Fushman

Training emotion recognition models has relied heavily on human annotated data, which present diversity, quality, and cost challenges. In this paper, we explore the potential of Large Language Models (LLMs), specifically GPT4, in automating…

Computation and Language · Computer Science 2024-09-02 Minxue Niu , Mimansa Jaiswal , Emily Mower Provost

Modeling latent clinical constructs from unconstrained clinical interactions is a unique challenge in affective computing. We present ADAPTS (Agentic Decomposition for Automated Protocol-agnostic Tracking of Symptoms), a framework for…

Artificial Intelligence · Computer Science 2026-05-07 Alexandria K. Vail , Marcelo Cicconet , Katie Aafjes-van Doorn , Ryan Maroney , Marc Aafjes

Emotion recognition from physiological signals has substantial potential for applications in mental health and emotion-aware systems. However, the lack of standardized, large-scale evaluations across heterogeneous datasets limits progress…

Human-Computer Interaction · Computer Science 2026-04-08 Pragya Singh , Ankush Gupta , Somay Jalan , Mohan Kumar , Pushpendra Singh

Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial…

Computation and Language · Computer Science 2024-08-05 Huaiwen Zhang , Yu Chen , Ming Wang , Shi Feng

High-throughput phenotyping, the automated mapping of patient signs and symptoms to standardized ontology concepts, is essential to gaining value from electronic health records (EHR) in the support of precision medicine. Despite…

Artificial Intelligence · Computer Science 2024-06-24 Syed I. Munzir , Daniel B. Hier , Chelsea Oommen , Michael D. Carrithers

Artificial intelligence (AI) has gained significant attention in healthcare consultation due to its potential to improve clinical workflow and enhance medical communication. However, owing to the complex nature of medical information, large…

Computation and Language · Computer Science 2024-03-05 Xiaolan Chen , Ziwei Zhao , Weiyi Zhang , Pusheng Xu , Le Gao , Mingpu Xu , Yue Wu , Yinwen Li , Danli Shi , Mingguang He

Large Language Models' (LLMs) ability to converse naturally is empowered by their ability to empathetically understand and respond to their users. However, emotional experiences are shaped by demographic and cultural contexts. This raises…

Computation and Language · Computer Science 2025-10-28 Ananya Malik , Nazanin Sabri , Melissa Karnaze , Mai Elsherief