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Empathy is fundamental to human interactions, yet it remains unclear whether embodied agents can provide human-like empathetic support. Existing works have studied agents' tasks solving and social interactions abilities, but whether agents…

Computers and Society · Computer Science 2025-03-24 Xinyan Chen , Jiaxin Ge , Hongming Dai , Qiang Zhou , Qiuxuan Feng , Jingtong Hu , Yizhou Wang , Jiaming Liu , Shanghang Zhang

This paper argues that Large Language Models (LLMs) should incorporate explicit mechanisms for human empathy. As LLMs become increasingly deployed in high-stakes human-centered settings, their success depends not only on correctness or…

Computation and Language · Computer Science 2026-04-14 Xiaoxing You , Qiang Huang , Jun Yu

Recent advances in electroencephalography (EEG) foundation models, which capture transferable EEG representations, have greatly accelerated the development of brain-computer interfaces (BCIs). However, existing approaches still struggle to…

Machine Learning · Computer Science 2026-03-24 Muyun Jiang , Shuailei Zhang , Zhenjie Yang , Mengjun Wu , Weibang Jiang , Zhiwei Guo , Wei Zhang , Rui Liu , Shangen Zhang , Yong Li , Yi Ding , Cuntai Guan

The increasing demand for mental health services has highlighted the need for innovative solutions, particularly in the realm of psychological conversational AI, where the availability of sensitive data is scarce. In this work, we explored…

Human-Computer Interaction · Computer Science 2024-12-31 Alessandro De Grandi , Federico Ravenda , Andrea Raballo , Fabio Crestani

Clinical empathy is essential for patient care, but physicians need continually balance emotional warmth with factual precision under the cognitive and emotional constraints of clinical practice. This study investigates how large language…

Computation and Language · Computer Science 2026-01-23 Man Luo , Bahareh Harandizadeh , Amara Tariq , Halim Abbas , Umar Ghaffar , Christopher J Warren , Segun O. Kolade , Haidar M. Abdul-Muhsin

With the development of speech large language models (speech LLMs), users can now interact directly with assistants via speech. However, most existing models only convert response content into speech without fully capturing the rich…

Computation and Language · Computer Science 2025-09-18 Haoyu Wang , Guangyan Zhang , Jiale Chen , Jingyu Li , Yuehai Wang , Yiwen Guo

Recently, physiological data such as electroencephalography (EEG) signals have attracted significant attention in affective computing. In this context, the main goal is to design an automated model that can assess emotional states. Lately,…

Machine Learning · Computer Science 2023-07-07 Shadi Sartipi , Mastaneh Torkamani-Azar , Mujdat Cetin

Empathetic and coherent responses are critical in auto-mated chatbot-facilitated psychotherapy. This study addresses the challenge of enhancing the emotional and contextual understanding of large language models (LLMs) in psychiatric…

Computation and Language · Computer Science 2025-03-12 Abdur Rasool , Muhammad Irfan Shahzad , Hafsa Aslam , Vincent Chan , Muhammad Ali Arshad

Empathetic response generation is a desirable aspect of conversational agents, crucial for facilitating engaging and emotionally intelligent multi-turn conversations between humans and machines. Leveraging large language models for this…

Computation and Language · Computer Science 2024-09-18 Ondrej Sotolar , Vojtech Formanek , Alok Debnath , Allison Lahnala , Charles Welch , Lucie FLek

Empathy is critical for effective mental health support, especially when addressing Long Counseling Texts (LCTs). However, existing Large Language Models (LLMs) often generate replies that are semantically fluent but lack the structured…

Computation and Language · Computer Science 2025-09-22 Xianrong Yao , Dong She , Chenxu Zhang , Yimeng Zhang , Yueru Sun , Noman Ahmed , Yang Gao , Zhanpeng Jin

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

Computation and Language · Computer Science 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

Evaluating persona-aligned empathy in LLM-based dialogue agents remains challenging. User states are latent, feedback is sparse and difficult to verify in situ, and seemingly supportive turns can still accumulate into trajectories that…

Artificial Intelligence · Computer Science 2026-03-17 Shiya Zhang , Yuhan Zhan , Ruixi Su , Ruihan Sun , Ziyi Song , Zhaohan Chen , Xiaofan Zhang

Clinical trial eligibility matching is a critical yet often labor-intensive and error-prone step in medical research, as it ensures that participants meet precise criteria for safe and reliable study outcomes. Recent advances in Natural…

Machine Learning · Computer Science 2025-03-04 Muhammad Talha Sharif , Abdul Rehman

Large language models (LLMs) have been widely applied to emotional support conversation (ESC). However, complex multi-turn support remains challenging.This is because existing alignment schemes rely on sparse outcome-level signals, thus…

Computation and Language · Computer Science 2026-04-30 Chenghui Zou , Ning Wang , Tiesunlong Shen , Luwei Xiao , Chuan Ma , Xiangpeng Li , Rui Mao , Erik Cambria

Large Language Models (LLMs) are increasingly used in empirical software engineering (ESE) to automate or assist annotation tasks such as labeling commits, issues, and qualitative artifacts. Yet the reliability and reproducibility of such…

Software Engineering · Computer Science 2026-01-27 Mia Mohammad Imran , Tarannum Shaila Zaman

The use of large language models (LLMs) for Mental Health Question Answering (MHQA) offers a promising way to alleviate shortages in mental health resources. However, prior work has mainly relied on Cognitive Behavioral Therapy (CBT) and…

Computation and Language · Computer Science 2026-03-10 Lanqing Du , Yunong Li , YuJie Long , Shihong Chen

The most meaningful connections between people are often fostered through expression of shared vulnerability and emotional experiences in personal narratives. We introduce a new task of identifying similarity in personal stories based on…

Computation and Language · Computer Science 2023-12-07 Jocelyn Shen , Maarten Sap , Pedro Colon-Hernandez , Hae Won Park , Cynthia Breazeal

In empathetic conversations, humans express their empathy to others with empathetic intents. However, most existing empathetic conversational methods suffer from a lack of empathetic intents, which leads to monotonous empathy. To address…

Computation and Language · Computer Science 2022-04-27 Mao Yan Chen , Siheng Li , Yujiu Yang

Affective Computing (AC) integrates computer science, psychology, and cognitive science to enable machines to recognize, interpret, and simulate human emotions across domains such as social media, finance, healthcare, and education. AC…

Computation and Language · Computer Science 2025-09-09 Yiqun Zhang , Xiaocui Yang , Xingle Xu , Zeran Gao , Yijie Huang , Shiyi Mu , Shi Feng , Daling Wang , Yifei Zhang , Kaisong Song , Ge Yu

The development of Large Language Models (LLMs) provides human-centered Artificial General Intelligence (AGI) with a glimmer of hope. Empathy serves as a key emotional attribute of humanity, playing an irreplaceable role in human-centered…

Artificial Intelligence · Computer Science 2024-08-26 Linzhuang Sun , Yao Dong , Nan Xu , Jingxuan Wei , Bihui Yu , Yin Luo