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Reinforcement learning from verifiable emotion rewards RLVER has produced language models with strong empathetic performance, evaluated on benchmarks that assume cooperative, honest users. Yet real emotional interactions systematically…

Artificial Intelligence · Computer Science 2026-05-11 Deeraj S K , Sadhana Devarajan , Krishna Mehra , Sudhakar Mishra

Affect recognition, encompassing emotions, moods, and feelings, plays a pivotal role in human communication. In the realm of conversational artificial intelligence, the ability to discern and respond to human affective cues is a critical…

Computation and Language · Computer Science 2024-08-06 Shutong Feng , Guangzhi Sun , Nurul Lubis , Wen Wu , Chao Zhang , Milica Gašić

Empathy plays a critical role in software engineering (SE), influencing collaboration, communication, and user-centred design. Although SE research has increasingly recognised empathy as a key human aspect, there remains no validated…

Software Engineering · Computer Science 2025-10-15 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Full-duplex speech interaction, as the most natural and intuitive mode of human communication, is driving artificial intelligence toward more human-like conversational systems. Traditional cascaded speech processing pipelines suffer from…

Artificial Intelligence · Computer Science 2026-05-01 Yadong Li , Guoxin Wu , Haiping Hou , Biye Li

The advancing fluency of LLMs raises important questions about their ability to emulate complex human traits, including emotional expression and personality, across diverse linguistic and cultural contexts. This study investigates whether…

Computation and Language · Computer Science 2026-03-25 Nasser A Alsadhan

Large Language Models (LLMs) have demonstrated remarkable adaptability, showcasing their capacity to excel in tasks for which they were not explicitly trained. However, despite their impressive natural language processing (NLP)…

Computation and Language · Computer Science 2023-09-08 Supun Manathunga , Isuru Hettigoda

Artificial intelligence systems increasingly generate text intended to provide social and emotional support. Understanding how users perceive empathic qualities in such content is therefore critical. We examined differences in perceived…

Computers and Society · Computer Science 2026-02-20 Jonas Festor , Ivo Snels , Bennett Kleinberg

While there is significant interest in using generative AI tools as general-purpose models for specific ML applications, discriminative models are much more widely deployed currently. One of the key shortcomings of these discriminative AI…

Artificial Intelligence · Computer Science 2023-12-13 Son The Nguyen , Theja Tulabandhula , Mary Beth Watson-Manheim

A humanized dialogue system is expected to generate empathetic replies, which should be sensitive to the users' expressed emotion. The task of empathetic dialogue generation is proposed to address this problem. The essential challenges lie…

Computation and Language · Computer Science 2020-11-24 Qintong Li , Hongshen Chen , Zhaochun Ren , Pengjie Ren , Zhaopeng Tu , Zhumin Chen

Scalable and generalizable analysis of brain activity is essential for advancing both clinical diagnostics and cognitive research. Electroencephalography (EEG), a non-invasive modality with high temporal resolution, has been widely used for…

Machine Learning · Computer Science 2025-12-01 Sha Zhao , Mingyi Peng , Haiteng Jiang , Tao Li , Shijian Li , Gang Pan

Empathic accuracy (EA) is the ability to accurately understand another person\textquotesingle s thoughts and feelings, which is crucial for social and psychological interactions. Traditionally, EA is assessed by comparing a…

Applications · Statistics 2025-08-08 Linh H Nghiem , Jing Cao , Chrystyna Kouros , Chul Moon

Visual summarization of clinical data collected on patients contained within the electronic health record (EHR) may enable precise and rapid triage at the time of patient presentation to an emergency department (ED). The triage process is…

Human-Computer Interaction · Computer Science 2019-07-26 Nathan C. Hurley , Adrian D. Haimovich , R. Andrew Taylor , Bobak J. Mortazavi

Large Language Model (LLM)-based agents that plan, use tools and act has begun to shape healthcare and medicine. Reported studies demonstrate competence on various tasks ranging from EHR analysis and differential diagnosis to treatment…

Artificial Intelligence · Computer Science 2026-02-05 Shubham Vatsal , Harsh Dubey , Aditi Singh

Psychological consultation is essential for improving mental health and well-being, yet challenges such as the shortage of qualified professionals and scalability issues limit its accessibility. To address these challenges, we explore the…

Computation and Language · Computer Science 2024-08-30 Rafael Souza , Jia-Hao Lim , Alexander Davis

Empathetic dialogue is a human-like behavior that requires the perception of both affective factors (e.g., emotion status) and cognitive factors (e.g., cause of the emotion). Besides concerning emotion status in early work, the latest…

Computation and Language · Computer Science 2023-02-24 Yushan Qian , Bo Wang , Ting-En Lin , Yinhe Zheng , Ying Zhu , Dongming Zhao , Yuexian Hou , Yuchuan Wu , Yongbin Li

We introduce EPAG, a benchmark dataset and framework designed for Evaluating the Pre-consultation Ability of LLMs using diagnostic Guidelines. LLMs are evaluated directly through HPI-diagnostic guideline comparison and indirectly through…

Computation and Language · Computer Science 2026-05-13 Jean Seo , Gibaeg Kim , Kihun Shin , Seungseop Lim , Hyunkyung Lee , Wooseok Han , Jongwon Lee , Eunho Yang

While contextualized word representations have improved state-of-the-art benchmarks in many NLP tasks, their potential usefulness for social-oriented tasks remains largely unexplored. We show how contextualized word embeddings can be used…

Computation and Language · Computer Science 2019-06-06 Anjalie Field , Yulia Tsvetkov

The advent of large language models (LLMs) has gained tremendous attention over the past year. Previous studies have shown the astonishing performance of LLMs not only in other tasks but also in emotion recognition in terms of accuracy,…

Computation and Language · Computer Science 2023-10-24 Liyizhe Peng , Zixing Zhang , Tao Pang , Jing Han , Huan Zhao , Hao Chen , Björn W. Schuller

EEG foundation models (EEG-FMs) have been evaluated predominantly on clean, in-distribution accuracy, leaving their robustness, interpretability and representational quality largely unexamined. This study addresses these gaps by…

Machine Learning · Computer Science 2026-05-19 Urban Širca , Maryam Alimardani , Stefanos Zafeiriou , Konstantinos Barmpas
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