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Large Language Models (LLMs) have demonstrated remarkable abilities across numerous disciplines, primarily assessed through tasks in language generation, knowledge utilization, and complex reasoning. However, their alignment with human…

Artificial Intelligence · Computer Science 2023-07-31 Xuena Wang , Xueting Li , Zi Yin , Yue Wu , Liu Jia

Emojis are widely used in online social networks to express emotions, attitudes, and opinions. As emotional-oriented characters, emojis can be modeled as important features of emotions towards the recipient or subject for sentiment…

Computation and Language · Computer Science 2022-05-24 Xiaowei Yuan , Jingyuan Hu , Xiaodan Zhang , Honglei Lv , Hao Liu

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

Empathy plays a critical role in software engineering (SE), influencing collaboration, communication, and user-centred design. Although SE research has increasingly recognised empathy as a key human aspect, there remains no validated…

Software Engineering · Computer Science 2025-10-15 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Psychotherapy is a primary treatment for many mental health conditions, yet the interplay among therapist behaviors, client responses, and the therapeutic relationship remains difficult to untangle. This work advances a computational…

Computers and Society · Computer Science 2026-02-16 Angela Chen , Siwei Jin , Canwen Wang , Holly Swartz , Tongshuang Wu , Robert E Kraut , Haiyi Zhu

The emotions we experience involve complex processes; besides physiological aspects, research in psychology has studied cognitive appraisals where people assess their situations subjectively, according to their own values (Scherer, 2005).…

Computation and Language · Computer Science 2023-10-24 Hongli Zhan , Desmond C. Ong , Junyi Jessy Li

LLM assistant personalities play a critical role in user experience and perceived response quality. We present a large-scale experiment of frontier LLM personalities using external ELO-based traits scoring across 144 traits. We find that…

Human-Computer Interaction · Computer Science 2026-05-06 Avinash Krishna , Kalyana Chadalavada , Unso Eun Seo Jo

With large language models (LLMs) becoming increasingly prevalent in daily life, so too has the tendency to attribute to them human-like minds and emotions, or anthropomorphize them. Here, we investigate dimensions people use to…

Large Language Models (LLMs) are increasingly deployed in human-centric applications, yet they often fail to provide substantive emotional support. While Reinforcement Learning (RL) has been utilized to enhance empathy of LLMs, existing…

Computation and Language · Computer Science 2026-01-19 Chengbing Wang , Wuqiang Zheng , Yang Zhang , Fengbin Zhu , Junyi Cheng , Yi Xie , Wenjie Wang , Fuli Feng

Emotions play a key role in human communication and public presentations. Human emotions are usually expressed through multiple modalities. Therefore, exploring multimodal emotions and their coherence is of great value for understanding…

Computer Vision and Pattern Recognition · Computer Science 2019-10-10 Haipeng Zeng , Xingbo Wang , Aoyu Wu , Yong Wang , Quan Li , Alex Endert , Huamin Qu

This work investigates how personality expression and embodiment affect personality perception and learning in educational conversational agents. We extend an existing personality-driven conversational agent framework by integrating…

Computation and Language · Computer Science 2024-07-17 Sinan Sonlu , Bennie Bendiksen , Funda Durupinar , Uğur Güdükbay

With the development of speech large language models (speech LLMs), users can now interact directly with assistants via speech. However, most existing models only convert response content into speech without fully capturing the rich…

Computation and Language · Computer Science 2025-09-18 Haoyu Wang , Guangyan Zhang , Jiale Chen , Jingyu Li , Yuehai Wang , Yiwen Guo

With the advent of generative AI and large language models, embodied conversational agents are becoming synonymous with online interactions. These agents possess vast amounts of knowledge but suffer from exhibiting limited emotional…

Human-Computer Interaction · Computer Science 2026-02-27 Abhishek Kulkarni , Alexander Barquero , Pavitra Lahari , Aryaan Shaikh , Sarah Brown

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

The performance of speech emotion recognition (SER) is limited by the insufficient emotion information in unimodal systems and the feature alignment difficulties in multimodal systems. Recently, multimodal large language models (MLLMs) have…

Sound · Computer Science 2025-09-22 Yiqing Yang , Man-Wai Mak

We introduce EQ-Bench, a novel benchmark designed to evaluate aspects of emotional intelligence in Large Language Models (LLMs). We assess the ability of LLMs to understand complex emotions and social interactions by asking them to predict…

Computation and Language · Computer Science 2024-01-04 Samuel J. Paech

Many interactive data systems combine visual representations of data with embedded algorithmic support for automation and data exploration. To effectively support transparent and explainable data systems, it is important for researchers and…

Human-Computer Interaction · Computer Science 2022-11-10 Jeremy E. Block , Eric D. Ragan

With the rapid advancement of large language models, evaluating human-likeness in open-ended conversation has become increasingly important. However, human-likeness is a form of tacit knowledge that humans perceive intuitively, yet the…

Computation and Language · Computer Science 2026-05-29 Yihang Lin , Yunze Gao , Zeyang Lin , Dongbo Li , Kun Peng , Chenglong Song , Yue Liu

Advances in large language models are making personalized AI agents a new research focus. While current agent systems primarily rely on personalized external memory databases to deliver customized experiences, they face challenges such as…

Computation and Language · Computer Science 2025-11-03 Junfeng Lu , Yueyan Li

Large language models (LLMs) are increasingly integrated into users' daily lives, leading to a growing demand for personalized outputs. Previous work focuses on leveraging a user's own history, overlooking inter-user differences that are…

Computation and Language · Computer Science 2025-09-23 Yilun Qiu , Tianhao Shi , Xiaoyan Zhao , Fengbin Zhu , Yang Zhang , Fuli Feng
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