English
Related papers

Related papers: EmoHarbor: Evaluating Personalized Emotional Suppo…

200 papers

Understanding what a user believes and intends is central to building effective agent assistants. This ability is often evaluated through Theory-of-Mind (ToM) tasks, where success requires reasoning from the user's perspective. However,…

Computation and Language · Computer Science 2026-05-28 Cheng Qian , Jiayu Liu , Heng Ji

Reinforcement learning from verifiable emotion rewards RLVER has produced language models with strong empathetic performance, evaluated on benchmarks that assume cooperative, honest users. Yet real emotional interactions systematically…

Artificial Intelligence · Computer Science 2026-05-11 Deeraj S K , Sadhana Devarajan , Krishna Mehra , Sudhakar Mishra

The rapid progress of Multimodal Large Language Models (MLLMs) marks a significant step toward artificial general intelligence, offering great potential for augmenting human capabilities. However, their ability to provide effective…

Artificial Intelligence · Computer Science 2026-03-03 Hengjian Gao , Kaiwei Zhang , Shibo Wang , Mingjie Chen , Qihang Cao , Xianfeng Wang , Yucheng Zhu , Xiongkuo Min , Wei Sun , Dandan Zhu , Guangtao Zhai

Large Language Models (LLMs) are increasingly serving as personal assistants, where users share complex and diverse preferences over extended interactions. However, assessing how well LLMs can follow these preferences in realistic,…

Artificial Intelligence · Computer Science 2026-03-05 Qianyun Guo , Yibo Li , Yue Liu , Bryan Hooi

A humanized dialogue system is expected to generate empathetic replies, which should be sensitive to the users' expressed emotion. The task of empathetic dialogue generation is proposed to address this problem. The essential challenges lie…

Computation and Language · Computer Science 2020-11-24 Qintong Li , Hongshen Chen , Zhaochun Ren , Pengjie Ren , Zhaopeng Tu , Zhumin Chen

Emotion Recognition in Conversation (ERC) has become a fundamental capability for large language models (LLMs) in human-centric interaction. Beyond accurate recognition, coherent emotional expression is also crucial, yet both are limited by…

Artificial Intelligence · Computer Science 2026-04-21 Shaowei Zhang , Faqiang Qian , Yan Chen , Ziliang Wang , Kang An , Yong Dai , Mengya Gao , Yichao Wu

Automated emotion recognition has applications in various fields, such as human-machine interaction, healthcare, security, education, and emotion-aware recommendation/feedback systems. Developing methods to analyze human emotions accurately…

Systems and Control · Electrical Eng. & Systems 2024-09-11 Ruijie Fang , Ruoyu Zhang , Elahe Hosseini , Chongzhou Fang , Mahdi Eslaminehr , Setareh Rafatirad , Houman Homayoun

A personalized LLM should remember user facts, apply them correctly, and adapt over time to provide responses that the user prefers. Existing LLM personalization benchmarks are largely centered on two axes: accurately recalling user…

Machine Learning · Computer Science 2025-12-16 Md Awsafur Rahman , Adam Gabrys , Doug Kang , Jingjing Sun , Tian Tan , Ashwin Chandramouli

A long-standing challenge in developing accurate recommendation models is simulating user behavior, mainly due to the complex and stochastic nature of user interactions. Towards this, one promising line of work has been the use of Large…

Information Retrieval · Computer Science 2025-09-15 Himanshu Thakur , Eshani Agrawal , Smruthi Mukund

Large Language Models (LLMs) have demonstrated impressive performance across diverse domains, yet they still encounter challenges such as insufficient domain-specific knowledge, biases, and hallucinations. This underscores the need for…

Computation and Language · Computer Science 2025-04-07 Hongliu Cao , Ilias Driouich , Robin Singh , Eoin Thomas

Large Language Models (LLMs) are increasingly used to simulate how specific users respond to a given context, enabling more user-centric applications that rely on user feedback. However, existing user simulators mostly imitate surface-level…

Computation and Language · Computer Science 2026-03-05 Shirley Wu , Evelyn Choi , Arpandeep Khatua , Zhanghan Wang , Joy He-Yueya , Tharindu Cyril Weerasooriya , Wei Wei , Diyi Yang , Jure Leskovec , James Zou

This study addresses the deficiency in conventional music recommendation systems by focusing on the vital role of emotions in shaping users music choices. These systems often disregard the emotional context, relying predominantly on past…

Information Retrieval · Computer Science 2023-11-21 Tina Babu , Rekha R Nair , Geetha A

Large language models (LLMs) have advanced conversational AI assistants. However, systematically evaluating how well these assistants apply personalization--adapting to individual user preferences while completing tasks--remains…

Computation and Language · Computer Science 2025-06-12 Zheng Zhao , Clara Vania , Subhradeep Kayal , Naila Khan , Shay B. Cohen , Emine Yilmaz

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

Social platforms serve as central hubs for information exchange, where user behaviors and platform interventions jointly shape opinions. However, intervention policies like recommendation and content filtering, can unintentionally amplify…

Social and Information Networks · Computer Science 2026-03-23 Renhong Huang , Ning Tang , Jiarong Xu , Yuxuan Cao , Qingqian Tu , Sheng Guo , Bo Zheng , Huiyuan Liu , Yang Yang

Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…

Computation and Language · Computer Science 2023-11-28 Fengyi Fu , Lei Zhang , Quan Wang , Zhendong Mao

The integration of emotional support into various conversational scenarios presents profound societal benefits, such as social interactions, mental health counseling, and customer service. However, there are unsolved challenges that hinder…

Computation and Language · Computer Science 2023-08-23 Zhonghua Zheng , Lizi Liao , Yang Deng , Liqiang Nie

Emotion recognition in conversation (ERC) aims to analyze the speaker's state and identify their emotion in the conversation. Recent works in ERC focus on context modeling but ignore the representation of contextual emotional tendency. In…

Computation and Language · Computer Science 2022-03-28 Zaijing Li , Fengxiao Tang , Ming Zhao , Yusen Zhu

Assessing student depression in sensitive environments like special education is challenging. Standardized questionnaires may not fully reflect students' true situations. Furthermore, automated methods often falter with rich student…

Human-Computer Interaction · Computer Science 2025-10-07 Boning Zhao , Xinnuo Li , Yutong Hu

Large Language Models (LLMs) enable unprecedented social science experimentation by creating controlled hybrid human-AI environments. We introduce Epitome (www.epitome-ai.com), an open experimental platform that operationalizes this…

Computers and Society · Computer Science 2025-12-25 Jingjing Qu , Kejia Hu , Jun Zhu , Yulei Ye , Wenhao Li , Teng Wang , Zhiyun Chen , Chaochao Lu , Aimin Zhou , Xiangfeng Wang , Xia Hu , James Evans