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This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…

As machine learning approaches are increasingly used to augment human decision-making, eXplainable Artificial Intelligence (XAI) research has explored methods for communicating system behavior to humans. However, these approaches often fail…

Computer Vision and Pattern Recognition · Computer Science 2021-10-18 Luke Guerdan , Alex Raymond , Hatice Gunes

Conversational agents are increasingly expected to adapt across contexts and evolve their personalities through interactions, yet most remain static once configured. We present an exploratory study of how user expectations form and evolve…

Empathy is fundamental to human interactions, yet it remains unclear whether embodied agents can provide human-like empathetic support. Existing works have studied agents' tasks solving and social interactions abilities, but whether agents…

Computers and Society · Computer Science 2025-03-24 Xinyan Chen , Jiaxin Ge , Hongming Dai , Qiang Zhou , Qiuxuan Feng , Jingtong Hu , Yizhou Wang , Jiaming Liu , Shanghang Zhang

As AI closely interacts with human society, it is crucial to ensure that its behavior is safe, altruistic, and aligned with human ethical and moral values. However, existing research on embedding ethical considerations into AI remains…

Artificial Intelligence · Computer Science 2025-11-07 Feifei Zhao , Hui Feng , Haibo Tong , Zhengqiang Han , Erliang Lin , Enmeng Lu , Yinqian Sun , Yi Zeng

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

Failure and resilience are important aspects of gameplay. This is especially important for serious and competitive games, where players need to adapt and cope with failure frequently. In such situations, emotion regulation -- the active…

Human-Computer Interaction · Computer Science 2023-02-21 Reza Habibi , Johannes Pfau , Jonattan Holmes , Magy Seif El-Nasr

Empathy is often understood as the ability to share and understand another individual's state of mind or emotion. With the increasing use of chatbots in various domains, e.g., children seeking help with homework, individuals looking for…

Artificial Intelligence · Computer Science 2026-03-24 Kristina Schaaff , Caroline Reinig , Tim Schlippe

As AI chatbots see increased adoption and integration into everyday life, questions have been raised about the potential impact of human-like or anthropomorphic AI on users. In this work, we investigate the extent to which interactions with…

As voice assistants (VAs) become increasingly integrated into daily life, the need for emotion-aware systems that can recognize and respond appropriately to user emotions has grown. While significant progress has been made in speech emotion…

Human-Computer Interaction · Computer Science 2025-02-24 Yong Ma , Yuchong Zhang , Di Fu , Stephanie Zubicueta Portales , Danica Kragic , Morten Fjeld

Large language models (LLMs) enable increasingly capable tutoring-style conversational agents, yet effective tutoring requires sensitivity to learners' affective and cognitive states beyond text alone. Facial expressions provide immediate…

Human-Computer Interaction · Computer Science 2026-04-20 Shuangquan Feng , Laura Fleig , Ruisen Tu , Philip Chi , Edmund Bu , Melinda Ozel , Junhua Ma , Teng Fei , Virginia R. de Sa

This research examines how the emotional tone of human-AI interactions shapes ChatGPT and human behavior. In a between-subject experiment, we asked participants to express a specific emotion while working with ChatGPT (GPT-4.0) on two…

Computation and Language · Computer Science 2026-01-09 Florence Bernays , Marco Henriques Pereira , Jochen Menges

Empathy is critical to successful mental health support. Empathy measurement has predominantly occurred in synchronous, face-to-face settings, and may not translate to asynchronous, text-based contexts. Because millions of people use…

Computation and Language · Computer Science 2020-09-18 Ashish Sharma , Adam S. Miner , David C. Atkins , Tim Althoff

From the last decade, researchers in the field of machine learning (ML) and assistive developmental robotics (ADR) have taken an interest in artificial empathy (AE) as a possible future paradigm for human-robot interaction (HRI). Humans…

Robotics · Computer Science 2023-10-03 Sharjeel Tahir , Syed Afaq Shah , Jumana Abu-Khalaf

Unlike the six basic emotions of happiness, sadness, fear, anger, disgust and surprise, modelling and predicting dimensional affect in terms of valence (positivity - negativity) and arousal (intensity) has proven to be more flexible,…

Computer Vision and Pattern Recognition · Computer Science 2021-11-24 Chaudhary Muhammad Aqdus Ilyas , Siyang Song , Hatice Gunes

In this work, we present a new dataset and a computational strategy for a digital coach that aims to guide users in practicing the protocols of self-attachment therapy. Our framework augments a rule-based conversational agent with a…

Artificial Intelligence · Computer Science 2024-02-01 Lisa Alazraki , Ali Ghachem , Neophytos Polydorou , Foaad Khosmood , Abbas Edalat

Interest is growing in artificial empathy, but so is confusion about what artificial empathy is or needs to be. This confusion makes it challenging to navigate the technical and ethical issues that accompany empathic AI development. Here,…

Artificial Intelligence · Computer Science 2024-08-29 Jana Schaich Borg , Hannah Read

The paper presents an experiment on the effects of adaptive emotional alignment between agents, considered a prerequisite for empathic communication, in Human-Robot Interaction (HRI). Using the NAO robot, we investigate the impact of an…

In recent years, extensive research has emerged in affective computing on topics like automatic emotion recognition and determining the signals that characterize individual emotions. Much less studied, however, is expressiveness, or the…

Computer Vision and Pattern Recognition · Computer Science 2019-12-11 Victoria Lin , Jeffrey M. Girard , Louis-Philippe Morency

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

Computation and Language · Computer Science 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh