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The U.S. Bureau of Labor Statistics projects that by the year 2029, the United States will lose a million jobs in the office and administrative support occupations because technology, automation, and artificial intelligence (AI) have the…
With the advances in machine learning, there is a growing interest in AI-enabled tools for autocompleting source code. GitHub Copilot, also referred to as the "AI Pair Programmer", has been trained on billions of lines of open source GitHub…
Using a sample of 25,000 Bing Copilot conversations, we study how the agent responds to users of varying levels of domain expertise and the resulting impact on user experience along multiple dimensions. Our findings show that across a…
Conversational AI tools have been rapidly adopted by students and are becoming part of their learning routines. To understand what drives this adoption, we draw on the Technology Acceptance Model (TAM) and examine how perceived usefulness…
Moving to a new culture and adapting to a new life, as an international student, can be a stressful experience. In the US, international students face unique overlapping challenges, yet the current support ecosystem, including university…
Large language models are increasingly used for both task-based assistance and social companionship, yet research has typically focused on one or the other. Drawing on a survey (N = 202) and 30 interviews with high-engagement ChatGPT and…
Conversational AI agents are becoming ubiquitous and provide assistance to us in our everyday activities. In recent years, researchers have explored the migration of these agents across different embodiments in order to maintain the…
This paper illustrates how generative AI could give opportunities for big productivity gains but also opens up questions about the impact of these new powerful technologies on the way we work and share knowledge. More specifically, we…
Context. AI-based development tools, such as GitHub Copilot, are transforming the software development process by offering real-time code suggestions. These tools promise to improve the productivity by reducing cognitive load and speeding…
Developers now have access to a growing array of increasingly autonomous AI tools for software development. While many studies examine copilots that provide chat assistance or code completions, evaluations of coding agents -- which can…
Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…
Code-recommendation systems, such as Copilot and CodeWhisperer, have the potential to improve programmer productivity by suggesting and auto-completing code. However, to fully realize their potential, we must understand how programmers…
Powered by recent advances in code-generating models, AI assistants like Github Copilot promise to change the face of programming forever. But what is this new face of programming? We present the first grounded theory analysis of how…
Online forums are rich sources of information about user communication activity over time. Finding temporal patterns in online forum communication threads can advance our understanding of the dynamics of conversations. The main challenge of…
As large language model (LLM)-enhanced chatbots become increasingly expressive and socially responsive, many users begin forming companionship-like bonds with them. This study investigates how using AI companions relates to psychological…
In software development there is a constant pressure to produce code faster and faster without compromising on quality. New tools supporting developers are created in response to this demand. Currently a new generation of such solutions is…
This study considers ChatGPT as an information source, investigating the information needs that people come to ChatGPT with and the information practices that ChatGPT supports, through a qualitative content analysis of 205 user vignettes.…
As AI chatbots see increased adoption and integration into everyday life, questions have been raised about the potential impact of human-like or anthropomorphic AI on users. In this work, we investigate the extent to which interactions with…
The increasing popularity of AI, particularly Large Language Models (LLMs), has significantly impacted various domains, including Software Engineering. This study explores the integration of AI tools in software engineering practices within…
Everyone spends some time waiting every day. HCI research has developed tools for boosting productivity while waiting. However, little is known about how people naturally spend their waiting time. We conducted an experience sampling study…