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Background: Empathy is widely recognized for improving patient outcomes, including reduced pain and anxiety and improved satisfaction, and its absence can cause harm. Meanwhile, use of artificial intelligence (AI)-based chatbots in…
Artificial intelligence (AI) systems increasingly match or surpass human experts in biomedical signal interpretation. However, their effective integration into clinical practice requires more than high predictive accuracy. Clinicians must…
Chatbots have become increasingly prevalent. A growing body of research focused on the issue of human trust in AI. However, most existing user studies are conducted primarily with adult groups, overlooking teenagers who are also engaging…
Scaling up language models has significantly increased their capabilities. But larger models are slower models, and so there is now an extensive body of work (e.g., speculative sampling or parallel decoding) that improves the (average case)…
This paper examines whether artificial intelligence (AI) acts as a substitute or complement to human labour, drawing on 12 million online job vacancies from the United States spanning 2018-2023. We adopt a two-pronged approach: first,…
Virtual meetings are critical for remote work because of the need for synchronous collaboration in the absence of in-person interactions. In-meeting multitasking is closely linked to people's productivity and wellbeing. However, we…
AI has become one of the most influential research areas over the past decade, with growing applications across multiple disciplines. In management studies, artificial intelligence is increasingly recognized as a driver of innovation,…
Adults with ADHD often face challenges with task management, not due to a lack of willpower, but because of emotional and relational misalignments between cognitive needs and normative infrastructures. Existing productivity tools, designed…
This study explores the dynamics of trust in artificial intelligence (AI) agents, particularly large language models (LLMs), by introducing the concept of "deferred trust", a cognitive mechanism where distrust in human agents redirects…
Designing Conversational AI systems to support older adults requires these systems to explain their behavior in ways that align with older adults' preferences and context. While prior work has emphasized the importance of AI explainability…
In recent years, ChatGPT \cite{openai_2023_gpt4} along with Microsoft Copilot have become subjects of great discourse, particularly in the field of education. Prior research has hypothesized on potential impacts these tools could have on…
Many people suffer from mental health problems but not everyone seeks professional help or has access to mental health care. AI chatbots have increasingly become a go-to for individuals who either have mental disorders or simply want…
Circadian rhythms are known to be important drivers of human activity and the recent availability of electronic records of human behaviour has provided fine-grained data of temporal patterns of activity on a large scale. Further,…
As Artificial intelligence (AI) has been increasingly integrated into the medical field, the role of humans may become vague. While numerous studies highlight AI's potential, how humans and AI collaborate to maximize the combined clinical…
Clinical psychology students frequently report feeling underprepared for the interpersonal demands of therapeutic work, highlighting the need for accessible opportunities to practise core counselling skills before seeing real clients.…
AI assistants are increasingly integrated into older adults' daily lives, offering new opportunities for social support and accessibility while raising important questions about privacy, autonomy, and trust. As these systems become embedded…
Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…
Artificial intelligence (AI) as a disruptive technology is not new. However, its recent evolution, engineered by technological transformation, big data analytics, and quantum computing, produces conversational and generative AI (CGAI/GenAI)…
Artificial intelligence is bringing ever new functionalities to the realm of mobile devices that are now considered essential (e.g., camera and voice assistants, recommender systems). Yet, operating artificial intelligence takes up a…
This paper provides some of the first large-scale descriptive evidence on how consumers adopt and use platform-embedded shopping AI in e-commerce. Using data on 31 million users of Ctrip, China's largest online travel platform, we study…