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Root cause analysis in modern cloud infrastructure demands sophisticated understanding of heterogeneous data sources, particularly time-series performance metrics that involve core failure signatures. While large language models demonstrate…

Artificial Intelligence · Computer Science 2026-01-09 Gijun Park

Cloud application services are distributed in nature and have components across the stack working together to deliver the experience to end users. The wide adoption of microservice architecture exacerbates failure management due to…

Performance · Computer Science 2025-09-09 Dhanya R Mathews , Mudit Verma , Pooja Aggarwal , J. Lakshmi

With the continued migration of storage to cloud database systems,the impact of slow queries in such systems on services and user experience is increasing. Root-cause diagnosis plays an indispensable role in facilitating slow-query…

In this paper, we propose REASON, a novel framework that enables the automatic discovery of both intra-level (i.e., within-network) and inter-level (i.e., across-network) causal relationships for root cause localization. REASON consists of…

Machine Learning · Computer Science 2023-02-07 Dongjie Wang , Zhengzhang Chen , Jingchao Ni , Liang Tong , Zheng Wang , Yanjie Fu , Haifeng Chen

Widely adopted for their scalability and flexibility, modern microservice systems present unique failure diagnosis challenges due to their independent deployment and dynamic interactions. This complexity can lead to cascading failures that…

Software Engineering · Computer Science 2025-01-15 Shenglin Zhang , Sibo Xia , Wenzhao Fan , Binpeng Shi , Xiao Xiong , Zhenyu Zhong , Minghua Ma , Yongqian Sun , Dan Pei

Root Cause Analysis (RCA) is a crucial aspect of incident management in large-scale cloud services. While the term root cause analysis or RCA has been widely used, different studies formulate the task differently. This is because the term…

Software Engineering · Computer Science 2025-10-23 Aoyang Fang , Haowen Yang , Haoze Dong , Qisheng Lu , Junjielong Xu , Pinjia He

Capturing the workload of a database and replaying this workload for a new version of the database can be an effective approach for regression testing. However, false positive errors caused by many factors such as data privacy limitations,…

Machine Learning · Computer Science 2024-12-19 Neetha Jambigi , Joshua Hammesfahr , Moritz Mueller , Thomas Bach , Michael Felderer

Existing multi-source root cause analysis (RCA) methods for microservice systems assume all services have traces to construct a service call graph. However, this assumption is not practical as microservice systems evolve rapidly and may…

Software Engineering · Computer Science 2026-04-21 Luan Pham , Huong Ha , Xiuzhen Zhang , Hongyu Zhang

Root cause analysis (RCA) in microservices is challenging due to (i) noisy and heterogeneous multimodal observability (metrics, logs, traces), (ii) cascading failure propagation that amplifies downstream symptoms, and (iii) non-stationary…

Artificial Intelligence · Computer Science 2026-05-18 Junle Wang , Xingchuang Liao , Wenjun Wu

Understanding causal heterogeneity is essential for scientific discovery in domains such as biology and medicine. However, existing methods lack causal awareness, with insufficient modeling of heterogeneity, confounding, and observational…

Machine Learning · Computer Science 2025-10-29 Wenrui Li , Qinghao Zhang , Xiaowo Wang

As multi-agent AI systems are increasingly deployed in real-world settings - from automated customer support to DevOps remediation - failures become harder to diagnose due to cascading effects, hidden dependencies, and long execution…

Machine Learning · Computer Science 2026-03-30 Zhaohui Geoffrey Wang

To assist IT service developers and operators in managing their increasingly complex service landscapes, there is a growing effort to leverage artificial intelligence in operations. To speed up troubleshooting, log anomaly detection has…

Machine Learning · Computer Science 2024-05-24 Thorsten Wittkopp , Philipp Wiesner , Odej Kao

Causal learning is a beneficial approach to analyze the cause and effect relationships among variables in a dataset. A causal graph can be generated from a dataset using a particular causal algorithm, for instance, the PC algorithm or Fast…

Machine Learning · Computer Science 2019-10-09 Teny Handhayani , James Cussens

Microservice architecture has become a dominant paradigm in application development due to its advantages of being lightweight, flexible, and resilient. Deploying microservice applications in the container-based cloud enables fine-grained…

Distributed, Parallel, and Cluster Computing · Computer Science 2025-11-05 Zhengxin Fang , Hui Ma , Gang Chen , Rajkumar Buyya

Multi-task Vehicle Routing Problems (VRPs) aim to minimize routing costs while satisfying diverse constraints. Existing solvers typically adopt a unified reinforcement learning (RL) framework to learn generalizable patterns across tasks.…

Artificial Intelligence · Computer Science 2026-03-03 Shuangchun Gui , Suyu Liu , Xuehe Wang , Zhiguang Cao

Modern distributed cyber-physical systems encounter a large variety of anomalies and in many cases, they are vulnerable to catastrophic fault propagation scenarios due to strong connectivity among the sub-systems. In this regard, root-cause…

Machine Learning · Computer Science 2018-06-01 Chao Liu , Kin Gwn Lore , Soumik Sarkar

Unresolved production cloud incidents cost an average of over $2M per hour. This paper introduces PRAXIS, an orchestrator that manages and deploys an agentic workflow for diagnosing code- and configuration-caused cloud incidents. PRAXIS…

Distributed, Parallel, and Cluster Computing · Computer Science 2026-04-30 Shengkun Cui , Rahul Krishna , Saurabh Jha , Ravishankar K. Iyer

Large language model (LLM) services have become an integral part of search, assistance, and decision-making applications. However, unlike traditional web or microservices, the hardware and software stack enabling LLM inference deployment is…

Distributed, Parallel, and Cluster Computing · Computer Science 2026-03-03 Dominik Scheinert , Alexander Acker , Thorsten Wittkopp , Soeren Becker , Hamza Yous , Karnakar Reddy , Ibrahim Farhat , Hakim Hacid , Odej Kao

Hierarchical reinforcement learning (HRL) improves the efficiency of long-horizon reinforcement-learning tasks with sparse rewards by decomposing the task into a hierarchy of subgoals. The main challenge of HRL is efficient discovery of the…

Machine Learning · Computer Science 2025-07-08 Sadegh Khorasani , Saber Salehkaleybar , Negar Kiyavash , Matthias Grossglauser

Cross-modal retrieval has become a highlighted research topic for retrieval across multimedia data such as image and text. A two-stage learning framework is widely adopted by most existing methods based on Deep Neural Network (DNN): The…

Multimedia · Computer Science 2017-08-09 Yuxin Peng , Jinwei Qi , Xin Huang , Yuxin Yuan