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This paper introduces a new structural causal model tailored for representing threshold-based IT systems and presents a new algorithm designed to rapidly detect root causes of anomalies in such systems. When root causes are not causally…

Artificial Intelligence · Computer Science 2024-07-30 Lei Zan , Charles K. Assaad , Emilie Devijver , Eric Gaussier , Ali Aït-Bachir

Root-cause analysis in controlled time dependent systems poses a major challenge in applications. Especially energy systems are difficult to handle as they exhibit instantaneous as well as delayed effects and if equipped with storage, do…

Machine Learning · Statistics 2026-02-05 Philipp Alexander Schwarz , Johannes Oberpriller , Sven Klaassen

Automation and computer intelligence to support complex human decisions becomes essential to manage large and distributed systems in the Cloud and IoT era. Understanding the root cause of an observed symptom in a complex system has been a…

Artificial Intelligence · Computer Science 2017-07-04 Marc Solé , Victor Muntés-Mulero , Annie Ibrahim Rana , Giovani Estrada

Root cause analysis in a large-scale production environment is challenging due to the complexity of services running across global data centers. Due to the distributed nature of a large-scale system, the various hardware, software, and…

Distributed, Parallel, and Cluster Computing · Computer Science 2020-04-30 Fred Lin , Keyur Muzumdar , Nikolay Pavlovich Laptev , Mihai-Valentin Curelea , Seunghak Lee , Sriram Sankar

Achieving resource efficiency while preserving end-user experience is non-trivial for cloud application operators. As cloud applications progressively adopt microservices, resource managers are faced with two distinct levels of system…

Distributed, Parallel, and Cluster Computing · Computer Science 2024-04-16 Zibo Wang , Pinghe Li , Chieh-Jan Mike Liang , Feng Wu , Francis Y. Yan

Identifying root causes for unexpected or undesirable behavior in complex systems is a prevalent challenge. This issue becomes especially crucial in modern cloud applications that employ numerous microservices. Although the machine learning…

Distributed, Parallel, and Cluster Computing · Computer Science 2024-04-10 Michaela Hardt , William R. Orchard , Patrick Blöbaum , Shiva Kasiviswanathan , Elke Kirschbaum

Diagnosing problems in Internet-scale services remains particularly difficult and costly for both content providers and ISPs. Because the Internet is decentralized, the cause of such problems might lie anywhere between an end-user's device…

Artificial Intelligence · Computer Science 2020-04-08 Loïck Bonniot , Christoph Neumann , François Taïani

Recent rapid advancements of machine learning have greatly enhanced the accuracy of prediction models, but most models remain "black boxes", making prediction error diagnosis challenging, especially with outliers. This lack of transparency…

Machine Learning · Statistics 2025-04-29 Hiroshi Yokoyama , Ryusei Shingaki , Kaneharu Nishino , Shohei Shimizu , Thong Pham

Runtime failure and performance degradation is commonplace in modern cloud systems. For cloud providers, automatically determining the root cause of incidents is paramount to ensuring high reliability and availability as prompt fault…

Distributed, Parallel, and Cluster Computing · Computer Science 2024-07-12 Zhiqiang Xie , Yujia Zheng , Lizi Ottens , Kun Zhang , Christos Kozyrakis , Jonathan Mace

As the modern microservice architecture for cloud applications grows in popularity, cloud services are becoming increasingly complex and more vulnerable to misconfiguration and software bugs. Traditional approaches rely on expert input to…

Software Engineering · Computer Science 2026-05-21 Rohan Kumar , Jason Li , Zongshun Zhang , Syed Mohammad Qasim , Gianluca Stringhini , Ayse K. Coskun

An effective way to suppress the cascading failure risk is the branch capacity upgrade, whose optimal decision making, however, may incur high computational burden. A practical way is to find out some critical branches as the candidates in…

Systems and Control · Computer Science 2017-04-25 Chao Luo , Jun Yang

Runtime failures are commonplace in modern distributed systems. When such issues arise, users often turn to platforms such as Github or JIRA to report them and request assistance. Automatically identifying the root cause of these failures…

Software Engineering · Computer Science 2025-04-01 Yichen Li , Yulun Wu , Jinyang Liu , Zhihan Jiang , Zhuangbin Chen , Guangba Yu , Michael R. Lyu

Traditional banks face significant challenges in digital transformation, primarily due to legacy system constraints and fragmented ownership. Recent incidents show that such fragmentation often results in superficial incident resolutions,…

Software Engineering · Computer Science 2024-11-21 Siyuan Jin , Zhendong Bei , Bichao Chen , Yong Xia

Failures in large-scale cloud systems incur substantial financial losses, making automated Root Cause Analysis (RCA) essential for operational stability. Recent efforts leverage Large Language Model (LLM) agents to automate this task, yet…

Artificial Intelligence · Computer Science 2026-03-05 Taeyoon Kim , Woohyeok Park , Hoyeong Yun , Kyungyong Lee

Diagnosing the root cause of an anomaly in a complex interconnected system is a pressing problem in today's cloud services and industrial operations. We propose In-Distribution Interventions (IDI), a novel algorithm that predicts root cause…

Machine Learning · Computer Science 2025-05-05 Lokesh Nagalapatti , Ashutosh Srivastava , Sunita Sarawagi , Amit Sharma

Common factors and microcounseling skills are critical to the effectiveness of psychotherapy. Understanding and measuring these elements provides valuable insights into therapeutic processes and outcomes. However, automatic identification…

Computation and Language · Computer Science 2025-07-01 Fabian Schmidt , Karin Hammerfald , Henrik Haaland Jahren , Vladimir Vlassov

Network failure diagnosis is challenging yet critical for high-performance computing (HPC) systems. Existing methods cannot be directly applied to HPC scenarios due to data heterogeneity and lack of accuracy. This paper proposes a novel…

Distributed, Parallel, and Cluster Computing · Computer Science 2025-09-23 Yongqian Sun , Xijie Pan , Xiao Xiong , Lei Tao , Jiaju Wang , Shenglin Zhang , Yuan Yuan , Yuqi Li , Kunlin Jian

This paper presents a novel approach to root cause attribution of delivery risks within supply chains by integrating causal discovery with reinforcement learning. As supply chains become increasingly complex, traditional methods of root…

Artificial Intelligence · Computer Science 2025-06-12 Minheng Xiao

Root cause analysis (RCA) is crucial for enhancing the reliability and performance of complex systems. However, progress in this field has been hindered by the lack of large-scale, open-source datasets tailored for RCA. To bridge this gap,…

Artificial Intelligence · Computer Science 2025-05-20 Lecheng Zheng , Zhengzhang Chen , Dongjie Wang , Chengyuan Deng , Reon Matsuoka , Haifeng Chen

Understanding causal relations is vital in scientific discovery. The process of causal structure learning involves identifying causal graphs from observational data to understand such relations. Usually, a central server performs this task,…

Machine Learning · Computer Science 2023-12-05 Zhaoyu Wang , Pingchuan Ma , Shuai Wang