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On User-Generated Content (UGC) platforms, recommendation algorithms significantly impact creators' motivation to produce content as they compete for algorithmically allocated user traffic. This phenomenon subtly shapes the volume and…
Generative AI systems such as ChatGPT are increasingly used in scientific writing, yet their broader implications for the organization of scientific knowledge remain unclear. We examine whether AI-assisted writing intensity, measured as the…
E-commerce platforms have a vast catalog of items to cater to their customers' shopping interests. Most of these platforms assist their customers in the shopping process by offering optimized recommendation carousels, designed to help…
AI agents are becoming active decision-makers on the Internet. As they make decisions in the same environments as humans, the environments themselves can change to influence them. We call this $\textit{mecha-nudging}$: changes to how…
AI-assisted usability analysis can potentially reduce the time and effort of finding usability problems, yet little is known about how AI's perceived expertise influences evaluators' analytic strategies and perceptions over time. We ran a…
The benefit claims of a product is a critical driver of consumers' purchase behavior. Creating product claims is an intense task that requires substantial time and funding. We have developed the $\textbf{Claim Advisor}$ web application to…
Online reviews help people make better decisions. Review platforms usually depend on typed input, where leaving a good review requires significant effort because users must carefully organize and articulate their thoughts. This may…
Product reviews, in the form of texts dominantly, significantly help consumers finalize their purchasing decisions. Thus, it is important for e-commerce companies to predict review helpfulness to present and recommend reviews in a more…
Academic paper review is a critical yet time-consuming task within the research community. With the increasing volume of academic publications, automating the review process has become a significant challenge. The primary issue lies in…
Product-specific community question answering platforms can greatly help address the concerns of potential customers. However, the user-provided answers on such platforms often vary a lot in their qualities. Helpfulness votes from the…
Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…
The rapid adoption of Large Language Models (LLMs) has spurred interest in automated peer review; however, progress is currently stifled by benchmarks that treat reviewing primarily as a rating prediction task. We argue that the utility of…
Artificial intelligence (AI) retrieval-augmented generation (RAG) tools now enable educators to transform course materials into diverse multimedia at scale. However, it remains unclear whether such AI-generated content functions as a…
Large Language Models (LLMs) offer novel opportunities for educational applications that have the potential to transform traditional learning for students. Despite AI-enhanced applications having the potential to provide personalized…
The ubiquity of technologies like ChatGPT has raised concerns about their impact on student writing, particularly regarding reduced learner agency and superficial engagement with content. While standalone chat-based LLMs often produce…
This study aims to develop an adaptive learning platform that leverages generative AI to automate assessment creation and feedback delivery. The platform provides self-correcting tests and personalised feedback that adapts to each learners…
Artificial Intelligence Generated Content (AIGC) has rapidly emerged with the capability to generate different forms of content, including text, images, videos, and other modalities, which can achieve a quality similar to content created by…
The use of large language models like ChatGPT in code review offers promising efficiency gains but also raises concerns about correctness and safety. Existing evaluation methods for code review generation either rely on automatic…
Struggling to curb misinformation, social media platforms are experimenting with design interventions to enhance consumption of credible news on their platforms. Some of these interventions, such as the use of warning messages, are examples…
Scientific peer review faces mounting strain as submission volumes surge, making it increasingly difficult to sustain review quality, consistency, and timeliness. Recent advances in AI have led the community to consider its use in peer…