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The development of Natural Language Generation models has led to the creation of powerful Artificial Intelligence-assisted writing tools. These tools are capable of predicting users' needs and actively providing suggestions as they write.…
Recent advances in artificial intelligence (AI), coupled with a surge in training data, have led to the widespread use of AI for digital content generation, with ChatGPT serving as a representative example. Despite the increased efficiency…
Modeling and prediction of review helpfulness has become more predominant due to proliferation of e-commerce websites and online shops. Since the functionality of a product cannot be tested before buying, people often rely on different…
Writing literature reviews is a common component of university curricula, yet it often poses challenges for students. Since generative artificial intelligence (GenAI) tools have been made publicly accessible, students have been employing…
Helpful reviews have been essential for the success of e-commerce services, as they help customers make quick purchase decisions and benefit the merchants in their sales. While many reviews are informative, others provide little value and…
Recent advances in generative AI technologies like large language models raise both excitement and concerns about the future of human-AI co-creation in writing. To unpack people's attitude towards and experience with generative AI-powered…
Deliberation involves participants exchanging knowledge, arguments, and perspectives and has been shown to be effective at addressing polarization. The Stanford Online Deliberation Platform facilitates large-scale deliberations. It enables…
Despite growing interest in using LLMs to generate feedback on students' writing, little is known about how students respond to AI-mediated versus human-provided feedback. We address this gap through a randomized controlled trial in a large…
Freelance workers must continually acquire new skills to remain competitive in online labor markets, yet they lack the organizational training, mentorship, and infrastructure available to traditional employees. Generative AI-powered tools…
Generative AI helps users solve problems more efficiently, but without leaving a public trace. Fewer discussions and solutions reach public platforms, and the archives that future problem-solvers depend on can shrink. We build a dynamic…
Modern businesses are increasingly challenged by the time and expense required to generate and assess high-quality content. Human writers face time constraints, and extrinsic evaluations can be costly. While Large Language Models (LLMs)…
Recent research suggests that the use of Generative AI tools may result in diminished critical thinking during knowledge work. We study the effect on knowledge work of provocations: brief textual prompts that offer critiques for and propose…
The profound impact of online reviews on consumer decision-making has made it crucial for businesses to manage negative reviews. Recent advancements in artificial intelligence (AI) technology have offered businesses novel and effective ways…
AI tools, particularly large language modules, have recently proven their effectiveness within learning management systems and online education programmes. As feedback continues to play a crucial role in learning and assessment in schools,…
Learning from preference feedback is essential for aligning large language models (LLMs) with human values and improving the quality of generated responses. However, existing preference learning methods rely heavily on curated data from…
Generative AI (GenAI) tools enhance social media video creation by streamlining tasks such as scriptwriting, visual and audio generation, and editing. These tools enable the creation of new content, including text, images, audio, and video,…
Writing survey questions that easily and accurately convey their intent to a variety of respondents is a demanding and high-stakes task. Despite the extensive literature on best practices, the number of considerations to keep in mind is…
The growing use of generative AI tools like ChatGPT has raised urgent concerns about their impact on student learning, particularly the potential erosion of critical thinking and creativity. As students increasingly turn to these tools to…
Recent advancements in artificial intelligence (AI) systems, including large language models like ChatGPT, offer promise and peril for scholarly peer review. On the one hand, AI can enhance efficiency by addressing issues like long…
AI-Generated (AIG) content has become increasingly widespread by recent advances in generative models and the easy-to-use tools that have significantly lowered the technical barriers for producing highly realistic audio, images, and videos…