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Broadly accessible generative AI models like Dall-E have made it possible for anyone to create compelling visual art. In online communities, the introduction of AI-generated content (AIGC) may impact social dynamics, for example causing…
How can we use generative AI to design tools that augment rather than replace human cognition? In this position paper, we review our own research on AI-assisted decision-making for lessons to learn. We observe that in both AI-assisted…
Modelling users' online decision-making and opinion change is a complex issue that needs to consider users' personal determinants, the nature of the topic and the information retrieval activities. Furthermore, generative-AIbased products…
Peer review at AI conferences is stressed by rapidly rising submission volumes, leading to deteriorating review quality and increased author dissatisfaction. To address these issues, we developed Review Feedback Agent, a system leveraging…
While generative AI excels in content generation, it does not always increase user engagement. This can be attributed to two main factors. First, generative AI generates content without incorporating explicit or implicit feedback about user…
Generative Artificial Intelligence (AI) tools are increasingly deployed across social media platforms, yet their implications for user behavior and experience remain understudied, particularly regarding two critical dimensions: (1) how AI…
Software developers have heavily used online question and answer platforms to seek help to solve their technical problems. However, a major problem with these technical Q&A sites is "answer hungriness" i.e., a large number of questions…
Generative AI tools are increasingly entering academic peer review workflows, raising questions about fairness, accountability, and the legitimacy of evaluative judgment. While these systems promise efficiency gains amid growing reviewer…
Conversational AI companions have grown prominent in public discourse, yet scholarly understanding of user experiences remains limited, with existing research organized around evaluative poles of harm and benefit rather than examining what…
Recommender systems are essential for information access, allowing users to present their content for recommendation. With the rise of large language models (LLMs), AI-generated content (AIGC), primarily in the form of text, has become a…
Neural language models have the potential to support human writing. However, questions remain on their integration and influence on writing and output. To address this, we designed and compared two user interfaces for writing with AI on…
We qualitatively compared literature reviews produced with varying degrees of AI assistance. The same LLM, given the same corpus of 280 papers but different selections, produced dramatically different reviews, from mainstream and…
Online reviews provide rich information about products and service, while it remains inefficient for potential consumers to exploit the reviews for fulfilling their specific information need. We propose to explore question generation as a…
The rapid expansion of AI research has intensified the Reviewer Gap, threatening the peer-review sustainability and perpetuating a cycle of low-quality evaluations. This position paper critiques existing LLM approaches that automatically…
Generative AI systems such as ChatGPT and Claude are built upon language models that are typically evaluated for accuracy on curated benchmark datasets. Such evaluation paradigms measure predictive and reasoning capabilities of language…
Peer review remains the central quality-control mechanism of science, yet its ability to fulfill this role is increasingly strained. Empirical studies document serious shortcomings: long publication delays, escalating reviewer burden…
New systems employ Machine Learning to sift through large knowledge sources, creating flexible Large Language Models. These models discern context and predict sequential information in various communication forms. Generative AI, leveraging…
Providing rich, constructive feedback to students is essential for supporting and enhancing their learning. Recent advancements in Generative Artificial Intelligence (AI), particularly with large language models (LLMs), present new…
Review websites, such as TripAdvisor and Yelp, allow users to post online reviews for various businesses, products and services, and have been recently shown to have a significant influence on consumer shopping behaviour. An online review…
The increasing number of data a booking platform such as Booking.com and AirBnB offers make it challenging for interested parties to browse through the available accommodations and analyze reviews in an efficient way. Efforts have been made…