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Nowadays, Artificial Intelligence (AI), particularly Machine Learning (ML) and Large Language Models (LLMs), is widely applied across various contexts. However, the corresponding models often operate as black boxes, leading them to…

A large body of research has employed Machine Learning (ML) models to develop learned operating systems (OSes) and kernels. The latter dynamically adapts to the job load and dynamically adjusts resources (CPU, IO, memory, network bandwidth)…

[Context] Machine learning (ML)-enabled systems are present in our society, driving significant digital transformations. The dynamic nature of ML development, characterized by experimental cycles and rapid changes in data, poses challenges…

The increasing reliance on applications with machine learning (ML) components calls for mature engineering techniques that ensure these are built in a robust and future-proof manner. We aim to empirically determine the state of the art in…

AutoML systems can speed up routine data science work and make machine learning available to those without expertise in statistics and computer science. These systems have gained traction in enterprise settings where pools of skilled data…

While research on human-AI collaboration exists, it mainly examined language learning and used traditional counting methods with little attention to evolution and dynamics of collaboration on cognitively demanding tasks. This study examines…

With advanced AI/ML, there has been growing research on explainable AI (XAI) and studies on how humans interact with AI and XAI for effective human-AI collaborative decision-making. However, we still have a lack of understanding of how AI…

Large language models (LLMs) are increasingly used in human-AI interaction research and practice, yet existing capability and safety benchmarks reveal little about the value priorities these systems express or how those priorities…

DevOps is an approach based on lean and agile principles in which business, development, operations, and quality teams cooperate to deliver software continuously aiming at reducing time to market, and receiving constant feedback from…

Public and nonprofit organizations often hesitate to adopt AI tools because most models are opaque even though standard approaches typically analyze aggregate patterns rather than offering actionable, case-level guidance. This study tests a…

This paper explores the application of AI and NLP techniques for user feedback analysis in the context of heavy machine crane products. By leveraging AI and NLP, organizations can gain insights into customer perceptions, improve product…

Conversation logs from AI platforms are increasingly used to measure occupational exposure to artificial intelligence, but the users observed in these logs are not the workforce. We show that platform-derived exposure scores combine…

Information Technology (IT) Operations (Ops), particularly Artificial Intelligence for IT Operations (AIOps), is the guarantee for maintaining the orderly and stable operation of existing information systems. According to Gartner's…

The rapid advancement of LLMs sparked significant interest in their potential to augment or automate managerial functions. One of the most recent trends in AI benchmarking is performance of Large Language Models (LLMs) over longer time…

Legal practitioners, particularly those early in their careers, face complex, high-stakes tasks that require adaptive, context-sensitive reasoning. While AI holds promise in supporting legal work, current datasets and models are narrowly…

Today, machine learning (ML) is widely used in industry to provide the core functionality of production systems. However, it is practically always used in production systems as part of a larger end-to-end software system that is made up of…

Context. Advancements in Machine Learning (ML) are revolutionizing every application domain, driving unprecedented transformations and fostering innovation. However, despite these advances, several organizations are experiencing friction in…

Context: Dynamic production environments make it challenging to maintain reliable machine learning (ML) systems. Runtime issues, such as changes in data patterns or operating contexts, that degrade model performance are a common occurrence…

With the rapid development of IT operations, it has become increasingly crucial to efficiently manage and analyze large volumes of data for practical applications. The techniques of Natural Language Processing (NLP) have shown remarkable…

Object-Oriented Programming (OOP) has become a crucial paradigm for managing the growing complexity of modern software systems, particularly in fields like machine learning, deep learning, large language models (LLM), and data analytics.…