Related papers: QUARTZ : QA-based Unsupervised Abstractive Refinem…
Dialogue summarization aims to provide a concise and coherent summary of conversations between multiple speakers. While recent advancements in language models have enhanced this process, summarizing dialogues accurately and faithfully…
Dialogue summarization aims to condense the original dialogue into a shorter version covering salient information, which is a crucial way to reduce dialogue data overload. Recently, the promising achievements in both dialogue systems and…
Dialogue summarization is a challenging problem due to the informal and unstructured nature of conversational data. Recent advances in abstractive summarization have been focused on data-hungry neural models and adapting these models to a…
High-quality dialogue-summary paired data is expensive to produce and domain-sensitive, making abstractive dialogue summarization a challenging task. In this work, we propose the first unsupervised abstractive dialogue summarization model…
Abstractive dialogue summarization has received increasing attention recently. Despite the fact that most of the current dialogue summarization systems are trained to maximize the likelihood of human-written summaries and have achieved…
Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…
Dialog summarization has become increasingly important in managing and comprehending large-scale conversations across various domains. This task presents unique challenges in capturing the key points, context, and nuances of multi-turn long…
We advance the state-of-the-art in unsupervised abstractive dialogue summarization by utilizing multi-sentence compression graphs. Starting from well-founded assumptions about word graphs, we present simple but reliable path-reranking and…
Factual consistency is an important quality in dialogue summarization. Large language model (LLM)-based automatic text summarization models generate more factually consistent summaries compared to those by smaller pretrained language…
Dialogue summarization is a challenging task with significant practical value in customer service, meeting analysis, and conversational AI. Although large language models (LLMs) have achieved substantial progress in summarization tasks, the…
Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or…
The summarization of conversation, that is, discourse over discourse, elevates pragmatic considerations as a pervasive limitation of both summarization and other applications of contemporary conversational AI. Building on impressive…
Dialogue summarization is abstractive in nature, making it suffer from factual errors. The factual correctness of summaries has the highest priority before practical applications. Many efforts have been made to improve faithfulness in text…
Few-shot dialogue state tracking (DST) with Large Language Models (LLM) relies on an effective and efficient conversation retriever to find similar in-context examples for prompt learning. Previous works use raw dialogue context as search…
A medical provider's summary of a patient visit serves several critical purposes, including clinical decision-making, facilitating hand-offs between providers, and as a reference for the patient. An effective summary is required to be…
In a typical customer service chat scenario, customers contact a support center to ask for help or raise complaints, and human agents try to solve the issues. In most cases, at the end of the conversation, agents are asked to write a short…
This paper addresses the problem of summarizing decisions in spoken meetings: our goal is to produce a concise {\it decision abstract} for each meeting decision. We explore and compare token-level and dialogue act-level automatic…
Query-focused summarization (QFS) is a fundamental task in natural language processing with broad applications, including search engines and report generation. However, traditional approaches assume the availability of relevant documents,…
Long document summarization poses a significant challenge in natural language processing due to input lengths that exceed the capacity of most state-of-the-art pre-trained language models. This study proposes a hierarchical framework that…
Table summarization is a crucial task aimed at condensing information from tabular data into concise and comprehensible textual summaries. However, existing approaches often fall short of adequately meeting users' information and quality…