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Conventional dialogue summarization methods directly generate summaries and do not consider user's specific interests. This poses challenges in cases where the users are more focused on particular topics or aspects. With the advancement of…
The most advanced abstractive dialogue summarizers lack generalization ability on new domains and the existing researches for domain adaptation in summarization generally rely on large-scale pre-trainings. To explore the lightweight…
Abstractive Speech Summarization (SSum) aims to generate human-like text summaries from spoken content. It encounters difficulties in handling long speech input and capturing the intricate cross-modal mapping between long speech inputs and…
Abstractive dialogue summarization is to generate a concise and fluent summary covering the salient information in a dialogue among two or more interlocutors. It has attracted great attention in recent years based on the massive emergence…
Summarization of multi-party dialogues is a critical capability in industry, enhancing knowledge transfer and operational effectiveness across many domains. However, automatically generating high-quality summaries is challenging, as the…
In this paper, we aim to improve abstractive dialogue summarization quality and, at the same time, enable granularity control. Our model has two primary components and stages: 1) a two-stage generation strategy that generates a preliminary…
Generating high-quality summaries for chat dialogs often requires large labeled datasets. We propose a method to efficiently use unlabeled data for extractive summarization of customer-agent dialogs. In our method, we frame summarization as…
Finetuning pretrained models on downstream generation tasks often leads to catastrophic forgetting in zero-shot conditions. In this work, we focus on summarization and tackle the problem through the lens of language-independent…
Contextualized word embeddings can lead to state-of-the-art performances in natural language understanding. Recently, a pre-trained deep contextualized text encoder such as BERT has shown its potential in improving natural language tasks…
Automatic Text Summarization (ATS), utilizing Natural Language Processing (NLP) algorithms, aims to create concise and accurate summaries, thereby significantly reducing the human effort required in processing large volumes of text. ATS has…
Dialogue summarization helps readers capture salient information from long conversations in meetings, interviews, and TV series. However, real-world dialogues pose a great challenge to current summarization models, as the dialogue length…
Automatic chat summarization can help people quickly grasp important information from numerous chat messages. Unlike conventional documents, chat logs usually have fragmented and evolving topics. In addition, these logs contain a quantity…
Personalization, the ability to tailor a system to individual users, is an essential factor in user experience with natural language processing (NLP) systems. With the emergence of Large Language Models (LLMs), a key question is how to…
The advancements in deep learning, particularly the introduction of transformers, have been pivotal in enhancing various natural language processing (NLP) tasks. These include text-to-text applications such as machine translation, text…
Text summarization is one of the most challenging and interesting problems in NLP. Although much attention has been paid to summarizing structured text like news reports or encyclopedia articles, summarizing conversations---an essential…
Query-focused summarization (QFS) aims to extract or generate a summary of an input document that directly answers or is relevant to a given query. The lack of large-scale datasets in the form of documents, queries, and summaries has…
Text summarization is the process of condensing a piece of text to fewer sentences, while still preserving its content. Chat transcript, in this context, is a textual copy of a digital or online conversation between a customer (caller) and…
Unlike well-structured text, such as news reports and encyclopedia articles, dialogue content often comes from two or more interlocutors, exchanging information with each other. In such a scenario, the topic of a conversation can vary upon…
This paper introduces the SAMSum Corpus, a new dataset with abstractive dialogue summaries. We investigate the challenges it poses for automated summarization by testing several models and comparing their results with those obtained on a…
With more and more advanced data analysis techniques emerging, people will expect these techniques to be applied in more complex tasks and solve problems in our daily lives. Text Summarization is one of famous applications in Natural…