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Task-oriented dialogue is difficult in part because it involves understanding user intent, collecting information from the user, executing API calls, and generating helpful and fluent responses. However, for complex tasks one must also…

Computation and Language · Computer Science 2023-06-05 Stefania Raimondo , Christopher Pal , Xiaotian Liu , David Vazquez , Hector Palacios

An accurate abstractive summary of a document should contain all its salient information and should be logically entailed by the input document. We improve these important aspects of abstractive summarization via multi-task learning with…

Computation and Language · Computer Science 2018-05-29 Han Guo , Ramakanth Pasunuru , Mohit Bansal

Reliable evaluation of large language model (LLM)-generated summaries remains an open challenge, particularly across heterogeneous domains and document lengths. We conduct a comprehensive meta-evaluation of 14 automatic summarization…

Computation and Language · Computer Science 2026-04-29 Huyen Nguyen , Haoxuan Zhang , Yang Zhang , Junhua Ding , Haihua Chen

Text summarization aims at compressing long documents into a shorter form that conveys the most important parts of the original document. Despite increased interest in the community and notable research effort, progress on benchmark…

Computation and Language · Computer Science 2019-08-27 Wojciech Kryściński , Nitish Shirish Keskar , Bryan McCann , Caiming Xiong , Richard Socher

Multi-role dialogue summarization requires modeling complex interactions among multiple speakers while preserving role-specific information and factual consistency. However, most existing methods optimize for automatic metrics such as ROUGE…

Computation and Language · Computer Science 2026-04-29 Xiaoyong Mei , Tingting Zuo , Da Chen , Guangyu Hu , Xiangyu Wen , Chao Duan , Mingyan Zhang , Fudan Zheng

Query-focused summarization (QFS) aims to produce summaries that answer particular questions of interest, enabling greater user control and personalization. With the advent of large language models (LLMs), shows their impressive capability…

Artificial Intelligence · Computer Science 2025-01-08 Jie Cao , Dian Jiao , Qiang Yan , Wenqiao Zhang , Siliang Tang , Yueting Zhuang

Question Generation (QG) is the task of generating a plausible question for a given <passage, answer> pair. Template-based QG uses linguistically-informed heuristics to transform declarative sentences into interrogatives, whereas supervised…

Computation and Language · Computer Science 2021-09-17 Chenyang Lyu , Lifeng Shang , Yvette Graham , Jennifer Foster , Xin Jiang , Qun Liu

Instruction tuning is an emergent paradigm in NLP wherein natural language instructions are leveraged with language models to induce zero-shot performance on unseen tasks. Instructions have been shown to enable good performance on unseen…

Computation and Language · Computer Science 2022-10-27 Prakhar Gupta , Cathy Jiao , Yi-Ting Yeh , Shikib Mehri , Maxine Eskenazi , Jeffrey P. Bigham

Large Language Models (LLMs) are increasingly demonstrating the potential to reach human-level performance in generating clinical summaries from patient-clinician conversations. However, these summaries often focus on patients' biology…

Task-oriented dialogue (TOD) systems enable users to achieve their goals through natural language interactions. Traditionally, these systems have relied on turn-level manually annotated metadata, such as dialogue states and policy…

Computation and Language · Computer Science 2024-11-05 Adib Mosharrof , A. B. Siddique

Traditional dialogue summarization primarily focuses on dialogue content, assuming it comprises adequate information for a clear summary. However, this assumption often fails for discussions grounded in shared background, where participants…

Computation and Language · Computer Science 2025-11-07 Weixiao Zhou , Junnan Zhu , Gengyao Li , Xianfu Cheng , Xinnian Liang , Feifei Zhai , Zhoujun Li

Evaluation is crucial in the development process of task-oriented dialogue systems. As an evaluation method, user simulation allows us to tackle issues such as scalability and cost-efficiency, making it a viable choice for large-scale…

Information Retrieval · Computer Science 2021-05-11 Weiwei Sun , Shuo Zhang , Krisztian Balog , Zhaochun Ren , Pengjie Ren , Zhumin Chen , Maarten de Rijke

Large language models (LLMs) have shown remarkable capabilities in generating user summaries from a long list of raw user activity data. These summaries capture essential user information such as preferences and interests, and therefore are…

Machine Learning · Computer Science 2024-09-09 Chao Wang , Neo Wu , Lin Ning , Jiaxing Wu , Luyang Liu , Jun Xie , Shawn O'Banion , Bradley Green

In Natural Language Processing, multi-document summarization (MDS) poses many challenges to researchers above those posed by single-document summarization (SDS). These challenges include the increased search space and greater potential for…

Computation and Language · Computer Science 2022-11-22 David Adams , Gandharv Suri , Yllias Chali

Back-translation based approaches have recently lead to significant progress in unsupervised sequence-to-sequence tasks such as machine translation or style transfer. In this work, we extend the paradigm to the problem of learning a…

Computation and Language · Computer Science 2019-08-26 Yacine Jernite

This paper provides results of evaluating some text summarisation techniques for the purpose of producing call summaries for contact centre solutions. We specifically focus on extractive summarisation methods, as they do not require any…

Computation and Language · Computer Science 2022-09-07 Alexandra N. Uma , Dmitry Sityaev

Previous dialogue summarization techniques adapt large language models pretrained on the narrative text by injecting dialogue-specific features into the models. These features either require additional knowledge to recognize or make the…

Computation and Language · Computer Science 2022-04-29 Qi Jia , Yizhu Liu , Haifeng Tang , Kenny Q. Zhu

The current winning recipe for automatic summarization is using proprietary large-scale language models (LLMs) such as ChatGPT as is, or imitation learning from them as teacher models. While increasingly ubiquitous dependence on such…

Computation and Language · Computer Science 2024-08-21 Jaehun Jung , Ximing Lu , Liwei Jiang , Faeze Brahman , Peter West , Pang Wei Koh , Yejin Choi

Multimodal abstractive summarization (MAS) aims to produce a concise summary given the multimodal data (text and vision). Existing studies mainly focus on how to effectively use the visual features from the perspective of an article, having…

Computer Vision and Pattern Recognition · Computer Science 2023-05-05 Yunlong Liang , Fandong Meng , Jinan Xu , Jiaan Wang , Yufeng Chen , Jie Zhou

The progress in text summarization techniques has been remarkable. However the task of accurately extracting and summarizing necessary information from highly specialized documents such as research papers has not been sufficiently…

Computation and Language · Computer Science 2024-09-12 Yuya Fujisaki , Shiro Takagi , Hideki Asoh , Wataru Kumagai
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