Related papers: Are UX evaluation methods truly accessible
Mobile phones pervade our daily lives and play ever expanding roles in many contexts. Their ubiquitousness makes them pivotal in empowering disabled people. However, if no inclusive approaches are provided, it becomes a strong vehicle of…
Heuristic inspections are often carried out in a rather restrictive manner in the sense that they often address one or two of User Experience aspects. These two generally being: usability and "user experience". This fails to consider UX as…
While taking into account handicapped people in the design of technologies represents a social and political stake that becomes important (in particular with the recent law on equal rights for all the citizens, March 2004), this paper aims…
User eXperience (UX) is becoming increasingly important for success of software products. Yet, many companies still face various challenges in their work with UX. Part of these challenges relate to inadequate knowledge and awareness of UX…
With mobile apps rapidly permeating all aspects of daily living with use by all segments of the population, it is crucial to support the evaluation of app usability for specific impaired users to improve app accessibility. In this work, we…
Evaluating UX in the context of AI's complexity, unpredictability, and generative nature presents unique challenges. How can we support HCI researchers to create comprehensive UX evaluation plans? In this paper, we introduce EvAlignUX, a…
A pervasive design issue of AI systems is their explainability--how to provide appropriate information to help users understand the AI. The technical field of explainable AI (XAI) has produced a rich toolbox of techniques. Designers are now…
The popularity of accessibility research has grown recently, improving digital inclusion for people with disabilities. However, researchers, including those who have disabilities, have attempted to include people with disabilities in all…
This paper addresses the limited attention given to blind users as content creators in Content Management Systems (CMS), a gap that remains under-explored in web accessibility research. For blind authors, effective interaction with CMS…
The proliferation of mobile applications (apps) has made it crucial to ensure their accessibility for users with disabilities. However, there is a lack of research on the real-world challenges developers face in implementing mobile…
Recent advancements in HCI and AI research attempt to support user experience (UX) practitioners with AI-enabled tools. Despite the potential of emerging models and new interaction mechanisms, mainstream adoption of such tools remains…
People with some kind of disability face a high level of difficulty for everyday tasks because, in many cases, accessibility was not considered necessary when the task or process was designed. An example of this scenario is a computer's…
User satisfaction plays a crucial role in user experience (UX) evaluation. Traditionally, UX measurements are based on subjective scales, such as questionnaires. However, these evaluations may suffer from subjective bias. In this paper, we…
Voice is a natural mode of expression offered by modern computer-based systems. Qualitative perspectives on voice-based user experiences (voice UX) offer rich descriptions of complex interactions that numbers alone cannot fully represent.…
Navigation in new or unknown environments is vital, especially for visually impaired individuals. While many solutions exist, few are tailored to specific disabilities, often due to limited collaboration with handicap users in the design…
With the ever-growing expansion of mobile technology worldwide, there is an increasing need for accommodation for those who are disabled. This project explores how machine learning and computer vision could be utilized to improve…
Nowadays whenever a user buys any gadget, apart from the price his focus would also be on how easy is the functionality of the gadget. This means users are more concerned towards the usability of the gadget. Therefore, this study set to…
Accessible design for some may still produce barriers for others. This tension, called access friction, creates challenges for both designers and end-users with disabilities. To address this, we present the concept of softerware, a system…
Human perception of surrounding events is strongly dependent on audio cues. Thus, acoustic insulation can seriously impact situational awareness. We present an exploratory study in the domain of assistive computing, eliciting requirements…
Numerous accessibility features have been developed and included in consumer operating systems to provide people with a variety of disabilities additional ways to access computing devices. Unfortunately, many users, especially older adults…