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Large Language Models (LLMs) have shown versatility in various Natural Language Processing (NLP) tasks, including their potential as effective question-answering systems. However, to provide precise and relevant information in response to…

Computation and Language · Computer Science 2024-09-09 Sriram Veturi , Saurabh Vaichal , Reshma Lal Jagadheesh , Nafis Irtiza Tripto , Nian Yan

Recent advances in large language models (LLMs) have enabled new applications in e-commerce customer service. However, their capabilities remain constrained in complex, multimodal scenarios. We present MindFlow, the first open-source…

Computation and Language · Computer Science 2025-07-09 Ming Gong , Xucheng Huang , Chenghan Yang , Xianhan Peng , Haoxin Wang , Yang Liu , Ling Jiang

Prompting LLMs offers an efficient way to guide output generation without explicit model training. In the e-commerce domain, prompting-based applications are widely used for tasks such as query understanding, recommender systems, and…

Computation and Language · Computer Science 2025-03-19 Jingying Zeng , Zhenwei Dai , Hui Liu , Samarth Varshney , Zhiji Liu , Chen Luo , Zhen Li , Qi He , Xianfeng Tang

Human Intelligence (HI) excels at combining basic skills to solve complex tasks. This capability is vital for Artificial Intelligence (AI) and should be embedded in comprehensive AI Agents, enabling them to harness expert models for complex…

Artificial Intelligence · Computer Science 2023-11-06 Yingqiang Ge , Wenyue Hua , Kai Mei , Jianchao Ji , Juntao Tan , Shuyuan Xu , Zelong Li , Yongfeng Zhang

Large language models (LLMs) have shown remarkable progress in understanding and generating natural language across various applications. However, they often struggle with resolving ambiguities in real-world, enterprise-level interactions,…

Computation and Language · Computer Science 2025-03-28 John Murzaku , Zifan Liu , Vaishnavi Muppala , Md Mehrab Tanjim , Xiang Chen , Yunyao Li

This paper explores the nuanced landscape of generative AI (genAI), particularly focusing on neural network-based models like Large Language Models (LLMs). While genAI garners both optimistic enthusiasm and sceptical criticism, this work…

Computers and Society · Computer Science 2024-10-23 Ante Prodan , Jo-An Occhipinti , Rehez Ahlip , Goran Ujdur , Harris A. Eyre , Kyle Goosen , Luke Penza , Mark Heffernan

Large Language Model (LLM)-based agents are increasingly deployed in e-commerce applications to assist customer services in tasks such as product inquiries, recommendations, and order management. Existing benchmarks primarily evaluate…

Computation and Language · Computer Science 2026-01-07 Kaiyan Zhao , Zijie Meng , Zheyong Xie , Jin Duan , Yao Hu , Zuozhu Liu , Shaosheng Cao

Large Language Models (LLMs) are becoming ubiquitous to create intelligent virtual assistants that assist users in interacting with a system, as exemplified in marketing. Although LLMs have been discussed in Modeling & Simulation (M&S), the…

Human-Computer Interaction · Computer Science 2024-09-25 Philippe J. Giabbanelli , Jose J. Padilla , Ameeta Agrawal

In recent years, Large Language Models (LLMs) have emerged as a transformative development in artificial intelligence (AI), drawing significant attention from industry and academia. Trained on vast datasets, these sophisticated AI systems…

Artificial Intelligence · Computer Science 2025-01-15 Oudom Hean , Utsha Saha , Binita Saha

Conversational search enables multi-turn interactions between users and systems to fulfill users' complex information needs. During this interaction, the system should understand the users' search intent within the conversational context…

Information Retrieval · Computer Science 2025-06-13 Fengran Mo , Chuan Meng , Mohammad Aliannejadi , Jian-Yun Nie

Open-domain question answering (OpenQA) represents a cornerstone in natural language processing (NLP), primarily focused on extracting answers from unstructured textual data. With the rapid advancements in Large Language Models (LLMs),…

Computation and Language · Computer Science 2025-10-28 Tingjia Shen , Hao Wang , Chuan Qin , Ruijun Sun , Yang Song , Defu Lian , Hengshu Zhu , Enhong Chen

The substitute-based recommendation is widely used in E-commerce to provide better alternatives to customers. However, existing research typically uses the customer behavior signals like co-view and view-but-purchase-another to capture the…

Information Retrieval · Computer Science 2023-04-11 Wenting Ye , Hongfei Yang , Shuai Zhao , Haoyang Fang , Xingjian Shi , Naveen Neppalli

Face Recognition (FR) has advanced significantly with the development of deep learning, achieving high accuracy in several applications. However, the lack of interpretability of these systems raises concerns about their accountability,…

Computer Vision and Pattern Recognition · Computer Science 2025-12-11 Ivan DeAndres-Tame , Muhammad Faisal , Ruben Tolosana , Rouqaiah Al-Refai , Ruben Vera-Rodriguez , Philipp Terhörst

Large Language Models (LLMs) excel on general-purpose NLP benchmarks, yet their capabilities in specialized domains remain underexplored. In e-commerce, existing evaluations-such as EcomInstruct, ChineseEcomQA, eCeLLM, and Shopping…

Artificial Intelligence · Computer Science 2025-10-24 Shuyi Xie , Ziqin Liew , Hailing Zhang , Haibo Zhang , Ling Hu , Zhiqiang Zhou , Shuman Liu , Anxiang Zeng

The emergence of generative artificial intelligence (GenAI) and large language models (LLMs) has revolutionized the landscape of digital content creation in different modalities. However, its potential use in Physical AI for engineering…

Computer Vision and Pattern Recognition · Computer Science 2025-06-16 Melvin Wong , Yueming Lyu , Thiago Rios , Stefan Menzel , Yew-Soon Ong

In this paper, we propose a novel system that integrates state-of-the-art, domain-specific large language models with advanced information retrieval techniques to deliver comprehensive and context-aware responses. Our approach facilitates…

Large language models (LLMs) are typically aligned with population-level preferences, despite substantial variation across individual users. We introduce POPI, a user-level personalization framework that separates the problem into two…

Computation and Language · Computer Science 2026-04-28 Yizhuo Chen , Xin Liu , Ruijie Wang , Zheng Li , Pei Chen , Changlong Yu , Qingyu Yin , Priyanka Nigam , Meng Jiang , Bing Yin

Incorporating Generative AI (GenAI) and Large Language Models (LLMs) in education can enhance teaching efficiency and enrich student learning. Current LLM usage involves conversational user interfaces (CUIs) for tasks like generating…

Human-Computer Interaction · Computer Science 2024-04-18 Stanislav Pozdniakov , Jonathan Brazil , Solmaz Abdi , Aneesha Bakharia , Shazia Sadiq , Dragan Gasevic , Paul Denny , Hassan Khosravi

The incorporation of generative artificial intelligence into personal health applications presents a transformative opportunity for personalized, data-driven health and fitness guidance, yet also poses challenges related to user safety,…

Generative Artificial Intelligence (GenAI) and Large Language Models (LLMs) are revolutionizing network management systems, paving the way towards fully autonomous and self-optimizing communication systems. These models enable networks to…

Networking and Internet Architecture · Computer Science 2026-01-07 Faisal Zaman , Ouns Bouachir , Moayad Aloqaily , Ismaeel Al Ridhawi