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Large language models (LLMs) have not only revolutionized the field of natural language processing (NLP) but also have the potential to bring a paradigm shift in many other fields due to their remarkable abilities of language understanding,…
Recent improvement in large language models, open doors for certain new experiences for on-device applications which were not possible before. In this work, we propose 3 such new experiences in 2 categories. First we discuss experiences…
Successful conversational search systems can present natural, adaptive and interactive shopping experience for online shopping customers. However, building such systems from scratch faces real word challenges from both imperfect product…
End-to-end Spoken Language Models (SLMs) hold great potential for paralinguistic perception, and numerous studies have aimed to enhance their capabilities, particularly for empathetic dialogue. However, current approaches largely depend on…
This paper investigates the implementation of voice-enabled Google Assistant and Amazon Alexa on Raspberry Pi. Virtual Assistants are being a new trend in how we interact or do computations with physical devices. A voice-enabled system…
The latest advancements in AI and deep learning have led to a breakthrough in large language model (LLM)-based agents such as GPT-4. However, many commercial conversational agent development tools are pipeline-based and have limitations in…
In recent years, large language models (LLMs) have demonstrated exponential improvements that promise transformative opportunities across various industries. Their ability to generate human-like text and ensure continuous availability…
We present an end-to-end voice-based conversational agent that is able to engage in naturalistic multi-turn dialogue and align with the interlocutor's conversational style. The system uses a series of deep neural network components for…
As Natural Language Processing (NLP) models continue to evolve and become integral to high-stakes applications, ensuring their interpretability remains a critical challenge. Given the growing variety of explainability methods and diverse…
Today, most large-scale conversational AI agents (e.g. Alexa, Siri, or Google Assistant) are built using manually annotated data to train the different components of the system. Typically, the accuracy of the ML models in these components…
Large Language Model (LLM)-based agents show promise for e-commerce conversational shopping, yet existing implementations lack the interaction depth and contextual breadth required for complex product research. Meanwhile, the Deep Research…
This paper provides some of the first large-scale descriptive evidence on how consumers adopt and use platform-embedded shopping AI in e-commerce. Using data on 31 million users of Ctrip, China's largest online travel platform, we study…
Recent advances in artificial intelligence have created new possibilities for making education more scalable, adaptive, and learner-centered. However, existing educational chatbot systems often lack contextual adaptability, real-time…
The rise of large language models (LLMs) has revolutionized the way that we interact with artificial intelligence systems through natural language. However, LLMs often misinterpret user queries because of their uncertain intention, leading…
Online shopping has become a valuable modern convenience, but blind or low vision (BLV) users still face significant challenges using it, because of: 1) inadequate image descriptions and 2) the inability to filter large amounts of…
E-commerce search serves as a central interface, connecting user demands with massive product inventories and plays a vital role in our daily lives. However, in real-world applications, it faces challenges, including highly ambiguous…
The fashion industry is one of the leading domains in the global e-commerce sector, prompting major online retailers to employ recommendation systems for product suggestions and customer convenience. While recommendation systems have been…
This paper investigates integrating large language models (LLMs) with advanced hardware, focusing on developing a general-purpose device designed for enhanced interaction with LLMs. Initially, we analyze the current landscape, where virtual…
The evolution of wireless networks gravitates towards connected intelligence, a concept that envisions seamless interconnectivity among humans, objects, and intelligence in a hyper-connected cyber-physical world. Edge artificial…
Showing items that do not match search query intent degrades customer experience in e-commerce. These mismatches result from counterfactual biases of the ranking algorithms toward noisy behavioral signals such as clicks and purchases in the…