Related papers: Flippi: End To End GenAI Assistant for E-Commerce
As e-commerce platforms expand their product catalogs, accurately recommending long-tail items becomes increasingly important for enhancing both user experience and platform revenue. A key challenge is the long-tail problem, where extreme…
Unlike Business-to-Consumer e-commerce platforms (e.g., Amazon), inexperienced individual sellers on Consumer-to-Consumer platforms (e.g., eBay) often face significant challenges in setting prices for their second-hand products efficiently.…
Many AI systems focus solely on providing solutions or explaining outcomes. However, complex tasks like research and strategic thinking often benefit from a more comprehensive approach to augmenting the thinking process rather than…
E-commerce companies deal with a high volume of customer service requests daily. While a simple annotation system is often used to summarize the topics of customer contacts, thoroughly exploring each specific issue can be challenging. This…
The evolution of Large Language Models (LLMs) has showcased remarkable capacities for logical reasoning and natural language comprehension. These capabilities can be leveraged in solutions that semantically and textually model complex…
In the dynamic field of eCommerce, the quality and comprehensiveness of product descriptions are pivotal for enhancing search visibility and customer engagement. Effective product descriptions can address the 'cold start' problem, align…
High-quality dialogue is crucial for e-commerce customer service, yet traditional intent-based systems struggle with dynamic, multi-turn interactions. We present MindFlow+, a self-evolving dialogue agent that learns domain-specific behavior…
Product attribute value extraction is a pivotal component in Natural Language Processing (NLP) and the contemporary e-commerce industry. The provision of precise product attribute values is fundamental in ensuring high-quality…
This survey explores the fairness of large language models (LLMs) in e-commerce, examining their progress, applications, and the challenges they face. LLMs have become pivotal in the e-commerce domain, offering innovative solutions and…
Enhancing interrogation capabilities in Traditional Chinese Medicine (TCM) diagnosis through multi-turn dialogues and knowledge graphs presents a significant challenge for modern AI systems. Current large language models (LLMs), despite…
Enterprise searches require users to have complex knowledge of queries, configurations, and metadata, rendering it difficult for them to access information as needed. Most go-to-market (GTM) platforms utilize advanced search, an interface…
Product matching, the task of identifying different representations of the same product for better discoverability, curation, and pricing, is a key capability for online marketplace and e-commerce companies. We present a robust multi-modal…
Conversational recommender systems promise rich interactions for e-commerce, but balancing exploration (clarifying user needs) and exploitation (making recommendations) remains challenging, especially when deploying large language models…
In recent years, the e-commerce industry has seen a rapid increase in the demand for advanced AI-driven customer service solutions. Traditional cloud-based models face limitations in terms of latency, personalized services, and privacy…
E-commerce product pages contain a mix of structured specifications, unstructured reviews, and contextual elements like personalized offers or regional variants. Although informative, this volume can lead to cognitive overload, making it…
Large language models (LLMs) are establishing new paradigms for engineering applications by enabling natural language control of complex computational workflows. This paper introduces FeaGPT, the first framework to achieve complete…
Ensuring safety of the products offered to the customers is of paramount importance to any e- commerce platform. Despite stringent quality and safety checking of products listed on these platforms, occasionally customers might receive a…
Recently, advanced large language models (LLMs) have emerged at an increasingly rapid pace. However, when faced with complex problems, most users are often unable to provide accurate and effective prompts to interact with LLMs, thus…
We present ShoppingComp, a challenging real-world benchmark for comprehensively evaluating LLM-powered shopping agents on three core capabilities: precise product retrieval, expert-level report generation, and safety critical decision…
Many real-world tasks, such as trip planning or meal planning, can be formulated as combinatorial optimization problems. However, using optimization solvers is difficult for end users because it requires problem instantiation: defining…