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Large Language Model (LLM)-based agents have significantly impacted Task-Oriented Dialog Systems (TODS) but continue to face notable performance challenges, especially in zero-shot scenarios. While prior work has noted this performance gap,…
Task-oriented dialog systems have witnessed substantial progress due to conversational pre-training techniques. Yet, two significant challenges persist. First, most systems primarily utilize the latest turn's state label for the generator.…
Task-oriented dialog (TOD) systems often need to formulate knowledge base (KB) queries corresponding to the user intent and use the query results to generate system responses. Existing approaches require dialog datasets to explicitly…
Proactive task-oriented dialogue (TOD), such as outbound sales, demands a persuasive agent that actively probes the user's concerns and steers the conversation toward acceptance within a bounded number of turns. Yet post-trained LLMs are…
This paper proposes a novel end-to-end architecture for task-oriented dialogue systems. It is based on a simple and practical yet very effective sequence-to-sequence approach, where language understanding and state tracking tasks are…
Federated fine-tuning offers a promising approach for tuning Large Language Models (LLMs) on edge devices while preserving data privacy. However, fine-tuning these models on edge devices remains challenging due to high memory,…
Large Language Models (LLMs) have been achieving competent performance on a wide range of downstream tasks, yet existing work shows that inference on structured data is challenging for LLMs. This is because LLMs need to either understand…
Large language models (LLMs) are increasingly prevalent in conversational systems due to their advanced understanding and generative capabilities in general contexts. However, their effectiveness in task-oriented dialogues (TOD), which…
Large language models (LLMs), such as ChatGPT, have demonstrated impressive performance in the text generation task, showing the ability to understand and respond to complex instructions. However, the performance of naive LLMs in speciffc…
Automatic Speech Recognition (ASR) models need to be optimized for specific hardware before they can be deployed on devices. This can be done by tuning the model's hyperparameters or exploring variations in its architecture. Re-training and…
Dialogue act annotations are important to improve response generation quality in task-oriented dialogue systems. However, it can be challenging to use dialogue acts to control response generation in a generalizable way because different…
Large language models (LLMs) are powerful dialogue agents, but specializing them towards fulfilling a specific function can be challenging. Instructing tuning, i.e. tuning models on instruction and sample responses generated by humans…
The growth of online platforms and user content requires strong content moderation systems that can handle complex inputs from various media types. While large language models (LLMs) are effective, their high computational cost and latency…
The rapid development of deep-learning enabled task-oriented communications (TOC) significantly shifts the paradigm of wireless communications. However, the high computation demands, particularly in resource-constrained systems e.g., mobile…
Currently, large language models (LLMs) predominantly focus on the text modality. To enable more natural human-AI interaction, speech LLMs are emerging, but building effective end-to-end speech LLMs remains challenging due to limited data…
Designing dialog tutors has been challenging as it involves modeling the diverse and complex pedagogical strategies employed by human tutors. Although there have been significant recent advances in neural conversational systems using large…
Large Language Models (LLMs) have sparked substantial interest and debate concerning their potential emergence of Theory of Mind (ToM) ability. Theory of mind evaluations currently focuses on testing models using machine-generated data or…
Most existing works on dialog systems only consider conversation content while neglecting the personality of the user the bot is interacting with, which begets several unsolved issues. In this paper, we present a personalized end-to-end…
Task-oriented communications are an important element in future intelligent IoT systems. Existing IoT systems, however, are limited in their capacity to handle complex tasks, particularly in their interactions with humans to accomplish…
Large language models (LLMs) have achieved remarkable progress across domains and applications but face challenges such as high fine-tuning costs, inference latency, limited edge deployability, and reliability concerns. Small language…