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Due to the significance and value in human-computer interaction and natural language processing, task-oriented dialog systems are attracting more and more attention in both academic and industrial communities. In this paper, we survey…

Computation and Language · Computer Science 2020-06-24 Zheng Zhang , Ryuichi Takanobu , Qi Zhu , Minlie Huang , Xiaoyan Zhu

Rapidly developing large language models (LLMs) have brought tremendous intelligent applications. Especially, the GPT-4o's excellent duplex speech interaction ability has brought impressive experience to users. Researchers have recently…

Sound · Computer Science 2024-12-10 Xiong Wang , Yangze Li , Chaoyou Fu , Yunhang Shen , Lei Xie , Ke Li , Xing Sun , Long Ma

Learning from Text-Attributed Graphs (TAGs) has attracted significant attention due to its wide range of real-world applications. The rapid evolution of language models (LMs) has revolutionized the way we process textual data, which…

Machine Learning · Computer Science 2024-10-25 Rui Xue , Xipeng Shen , Ruozhou Yu , Xiaorui Liu

While the English virtual assistants have achieved exciting performance with an enormous amount of training resources, the needs of non-English-speakers have not been satisfied well. Up to Dec 2021, Alexa, one of the most popular smart…

Computation and Language · Computer Science 2021-12-24 Michael Sun , Kaili Huang , Mehrad Moradshahi

Many leading language models (LMs) use high-intensity computational resources both during training and execution. This poses the challenge of lowering resource costs for deployment and faster execution of decision-making tasks among others.…

Machine Learning · Computer Science 2024-06-06 Zhixun Chen , Yali Du , David Mguni

Mainstream cross-lingual task-oriented dialogue (ToD) systems leverage the transfer learning paradigm by training a joint model for intent recognition and slot-filling in English and applying it, zero-shot, to other languages. We address a…

Computation and Language · Computer Science 2024-02-06 Ekaterina Artemova , Verena Blaschke , Barbara Plank

Emotions are indispensable in human communication, but are often overlooked in task-oriented dialogue (ToD) modelling, where the task success is the primary focus. While existing works have explored user emotions or similar concepts in some…

Large Language Models (LLMs) have excelled in various tasks but perform better in high-resource scenarios, which presents challenges in low-resource scenarios. Data scarcity and the inherent difficulty of adapting LLMs to specific tasks…

Computation and Language · Computer Science 2024-04-02 Yuanhao Zeng , Min Wang , Yihang Wang , Yingxia Shao

Task-oriented dialogue systems (TODS) have become crucial for users to interact with machines and computers using natural language. One of its key components is the dialogue manager, which guides the conversation towards a good goal for the…

Computation and Language · Computer Science 2023-10-24 Miguel Ángel Medina-Ramírez , Cayetano Guerra-Artal , Mario Hernández-Tejera

Clarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently,…

Computation and Language · Computer Science 2019-06-13 Weikang Wang , Jiajun Zhang , Qian Li , Mei-Yuh Hwang , Chengqing Zong , Zhifei Li

Modern Text-to-Speech (TTS) systems increasingly leverage Large Language Model (LLM) architectures to achieve scalable, high-fidelity, zero-shot generation. However, these systems typically rely on fixed-frame-rate acoustic tokenization,…

Dialogue State Tracking (DST) is of paramount importance in ensuring accurate tracking of user goals and system actions within task-oriented dialogue systems. The emergence of large language models (LLMs) such as GPT3 and ChatGPT has…

Computation and Language · Computer Science 2023-10-24 Yujie Feng , Zexin Lu , Bo Liu , Liming Zhan , Xiao-Ming Wu

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

Computation and Language · Computer Science 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

Instructions-tuned Large Language Models (LLMs) gained recently huge popularity thanks to their ability to interact with users through conversation. In this work we aim to evaluate their ability to complete multi-turn tasks and interact…

Computation and Language · Computer Science 2023-08-04 Vojtěch Hudeček , Ondřej Dušek

Creating multilingual task-oriented dialogue (TOD) agents is challenging due to the high cost of training data acquisition. Following the research trend of improving training data efficiency, we show for the first time, that in-context…

Attention-based pre-trained language models such as GPT-2 brought considerable progress to end-to-end dialogue modelling. However, they also present considerable risks for task-oriented dialogue, such as lack of knowledge grounding or…

Computation and Language · Computer Science 2022-01-17 Jonáš Kulhánek , Vojtěch Hudeček , Tomáš Nekvinda , Ondřej Dušek

For each goal-oriented dialog task of interest, large amounts of data need to be collected for end-to-end learning of a neural dialog system. Collecting that data is a costly and time-consuming process. Instead, we show that we can use only…

Computation and Language · Computer Science 2021-11-01 Janarthanan Rajendran , Jonathan K. Kummerfeld , Satinder Singh

Large Language Models (LLMs) with API-calling capabilities enabled building effective Language Agents (LA), while also revolutionizing the conventional task-oriented dialogue (TOD) paradigm. However, current approaches face a critical…

This paper investigates the challenges and potential solutions for improving machine learning systems for low-resource languages. State-of-the-art models in natural language processing (NLP), text-to-speech (TTS), speech-to-text (STT), and…

Computation and Language · Computer Science 2024-10-11 Yurii Paniv

Most task-oriented dialogue (TOD) benchmarks assume users that know exactly how to use the system by constraining the user behaviors within the system's capabilities via strict user goals, namely "user familiarity" bias. This data bias…

Computation and Language · Computer Science 2024-07-02 Takyoung Kim , Jamin Shin , Young-Ho Kim , Sanghwan Bae , Sungdong Kim