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Despite the benefits of personalizing items and information tailored to users' needs, it has been found that recommender systems tend to introduce biases that favor popular items or certain categories of items, and dominant user groups. In…
By the growing trend of online shopping and e-commerce websites, recommendation systems have gained more importance in recent years in order to increase the sales ratios of companies. Different algorithms on recommendation systems are used…
The tech industry has been criticised for designing applications that undermine individuals' autonomy. Recommender systems, in particular, have been identified as a suspected culprit that might exercise unwanted control over peoples' lives.…
Recommender systems often rely on models which are trained to maximize accuracy in predicting user preferences. When the systems are deployed, these models determine the availability of content and information to different users. The gap…
Artificial intelligence algorithms are increasingly adopted as decisional aides by public bodies, with the promise of overcoming biases of human decision-makers. At the same time, they may introduce new biases in the human-algorithm…
Recommendation algorithms are susceptible to popularity bias: a tendency to recommend popular items even when they fail to meet user needs. A related issue is that the recommendation quality can vary by demographic groups. Marginalized…
When a user finds an interesting recommendation in a recommender system, the user may want to recall related items recommended in the past to reconsider or to enjoy them again. If the system can pick up such "recalled" items at each user's…
AI based social media recommendations have great potential to improve the user experience. However, often these recommendations do not match the user interest and create an unpleasant experience for the users. Moreover, the recommendation…
Synthetic data and simulators have the potential to markedly improve the performance and robustness of recommendation systems. These approaches have already had a beneficial impact in other machine-learning driven fields. We identify and…
We explore the fairness issue that arises in recommender systems. Biased data due to inherent stereotypes of particular groups (e.g., male students' average rating on mathematics is often higher than that on humanities, and vice versa for…
The use of mobile devices and the rapid growth of the internet and networking infrastructure has brought the necessity of using Ubiquitous recommender systems. However in mobile devices there are different factors that need to be considered…
Recently there has been a growing interest in fairness-aware recommender systems, including fairness in providing consistent performance across different users or groups of users. A recommender system could be considered unfair if the…
The applications of personalized recommender systems are rapidly expanding: encompassing social media, online shopping, search engine results, and more. These systems offer a more efficient way to navigate the vast array of items available.…
In micro-blogging platforms, people connect and interact with others. However, due to cognitive biases, they tend to interact with like-minded people and read agreeable information only. Many efforts to make people connect with those who…
Can AI agents deal with hard choices -- cases where options are incommensurable because multiple objectives are pursued simultaneously? Adopting a technologically engaged approach distinct from existing philosophical literature, I submit…
Design optimizations in human-AI collaboration often focus on cognitive aspects like attention and task load. Drawing on work design literature, we propose that effective human-AI collaboration requires broader consideration of human needs…
In recommendation settings, there is an apparent trade-off between the goals of accuracy (to recommend items a user is most likely to want) and diversity (to recommend items representing a range of categories). As such, real-world…
Objective: This paper develops a theoretical framework explaining when and why AI explanations enhance versus impair human decision-making. Background: Transparency is advocated as universally beneficial for human-AI interaction, yet…
Online platforms in the Internet Economy commonly incorporate recommender systems that recommend products (or "arms") to users (or "agents"). A key challenge in this domain arises from myopic agents who are naturally incentivized to exploit…
In this work, we empirically examine human-AI decision-making in the presence of explanations based on predicted outcomes. This type of explanation provides a human decision-maker with expected consequences for each decision alternative at…