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In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…
With the emergence of personality computing as a new research field related to artificial intelligence and personality psychology, we have witnessed an unprecedented proliferation of personality-aware recommendation systems. Unlike…
This paper investigates the specific experience of following a suggestion by an intelligent machine that has a wrong outcome and the emotions people feel. By adopting a typical task employed in studies on decision-making, we presented…
Research on fairness in machine learning has been recently extended to recommender systems. One of the factors that may impact fairness is bias disparity, the degree to which a group's preferences on various item categories fail to be…
Personalized algorithms can inadvertently expose users to discomforting recommendations, potentially triggering negative consequences. The subjectivity of discomfort and the black-box nature of these algorithms make it challenging to…
As algorithms are increasingly used to make important decisions that affect human lives, ranging from social benefit assignment to predicting risk of criminal recidivism, concerns have been raised about the fairness of algorithmic decision…
This paper examines the ethical and anthropological challenges posed by AI-driven recommender systems (RSs), which increasingly shape digital environments and social interactions. By curating personalized content, RSs do not merely reflect…
Recommender systems have become a ubiquitous part of modern web applications. They help users discover new and relevant items. Today's users, through years of interaction with these systems have developed an inherent understanding of how…
To achieve people's well-being with AI systems, we should enable each user to be guided to a healthier lifestyle in a way that is appropriate for her or him. However, there is a dilemma between general well-being as defined in academic and…
The widespread use of the internet has led to an overwhelming amount of data, which has resulted in the problem of information overload. Recommender systems have emerged as a solution to this problem by providing personalized…
Recommendation systems and assistants (in short, recommenders) influence through online platforms most actions of our daily lives, suggesting items or providing solutions based on users' preferences or requests. This survey systematically…
Algorithmic Recourse aims to provide actionable explanations, or recourse plans, to overturn potentially unfavourable decisions taken by automated machine learning models. In this paper, we propose an interaction paradigm based on a guided…
Taking online decisions is a part of everyday life. Think of buying a house, parking a car or taking part in an auction. We often take those decisions publicly, which may breach our privacy - a party observing our choices may learn a lot…
Generative AI models differ from traditional machine learning tools in that they allow users to provide as much or as little information as they choose in their inputs. This flexibility often leads users to omit certain details, relying on…
Recommendation systems today exert a strong influence on consumer behavior and individual perceptions of the world. By using collaborative filtering (CF) methods to create recommendations, it generates a continuous feedback loop in which…
The growing reliance on online services underscores the crucial role of recommendation systems, especially on social media platforms seeking increased user engagement. This study investigates how recommendation systems influence the impact…
Collaborative filtering based recommendation learns users' preferences from all users' historical behavior data, and has been popular to facilitate decision making. R Recently, the fairness issue of recommendation has become more and more…
Ensuring fair outcomes for multiple stakeholders in recommender systems has been studied mostly in terms of algorithmic interventions: building new models with better fairness properties, or using reranking to improve outcomes from an…
This study examines the understudied role of algorithmic evaluation of human judgment in hybrid decision-making systems, a critical gap in management research. While extant literature focuses on human reluctance to follow algorithmic…
The need for diversification of recommendation lists manifests in a number of recommender systems use cases. However, an increase in diversity may undermine the utility of the recommendations, as relevant items in the list may be replaced…