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Related papers: Healthy Distrust in AI systems

200 papers

Companies, organizations, and governments across the world are eager to employ so-called 'AI' (artificial intelligence) technology in a broad range of different products and systems. The promise of this cause c\'el\`ebre is that the…

Human-Computer Interaction · Computer Science 2024-03-12 Nanna Inie

With the current progress of Artificial Intelligence (AI) technology and its increasingly broader applications, trust is seen as a required criterion for AI usage, acceptance, and deployment. A robust measurement instrument is essential to…

Human-Computer Interaction · Computer Science 2025-10-27 Retno Larasati

AI systems have seen significant adoption in various domains. At the same time, further adoption in some domains is hindered by inability to fully trust an AI system that it will not harm a human. Besides the concerns for fairness, privacy,…

Artificial Intelligence · Computer Science 2021-08-04 Amit Sheth , Manas Gaur , Kaushik Roy , Keyur Faldu

Trust is a fundamental concept in human decision-making and collaboration that has long been studied in philosophy and psychology. However, software engineering (SE) articles often use the term trust informally; providing an explicit…

Software Engineering · Computer Science 2026-01-29 Sebastian Baltes , Timo Speith , Brenda Chiteri , Seyedmoein Mohsenimofidi , Shalini Chakraborty , Daniel Buschek

In a human-AI collaboration, users build a mental model of the AI system based on its reliability and how it presents its decision, e.g. its presentation of system confidence and an explanation of the output. Modern NLP systems are often…

Computation and Language · Computer Science 2023-10-23 Shehzaad Dhuliawala , Vilém Zouhar , Mennatallah El-Assady , Mrinmaya Sachan

Artificial intelligence (AI) is increasingly of tremendous interest in the medical field. However, failures of medical AI could have serious consequences for both clinical outcomes and the patient experience. These consequences could erode…

Artificial Intelligence · Computer Science 2020-08-19 Thomas P. Quinn , Manisha Senadeera , Stephan Jacobs , Simon Coghlan , Vuong Le

The capabilities of artificial intelligence systems have been advancing to a great extent, but these systems still struggle with failure modes, vulnerabilities, and biases. In this paper, we study the current state of the field, and present…

Cryptography and Security · Computer Science 2025-06-12 Xingli Fang , Jianwei Li , Varun Mulchandani , Jung-Eun Kim

Departing from the claim that AI needs to be trustworthy, we find that ethical advice from an AI-powered algorithm is trusted even when its users know nothing about its training data and when they learn information about it that warrants…

Human-Computer Interaction · Computer Science 2021-11-03 Sebastian Krügel , Andreas Ostermaier , Matthias Uhl

Is a new regulated profession, such as Artificial Intelligence (AI) Architect who is responsible and accountable for AI outputs necessary to ensure trustworthy AI? AI is becoming all pervasive and is often deployed in everyday technologies,…

Computers and Society · Computer Science 2020-06-29 Labhaoise Ni Fhaolain , Andrew Hines

In this position paper, I argue that the best way to help and protect humans using AI technology is to make them aware of the intrinsic limitations and problems of AI algorithms. To accomplish this, I suggest three ethical guidelines to be…

Computers and Society · Computer Science 2021-12-03 Claudio S. Pinhanez

The rise of Artificial Intelligence (AI) will bring with it an ever-increasing willingness to cede decision-making to machines. But rather than just giving machines the power to make decisions that affect us, we need ways to work…

Computers and Society · Computer Science 2020-12-14 Elisa Bertino , Finale Doshi-Velez , Maria Gini , Daniel Lopresti , David Parkes

Dominant approaches, e.g. the EU's "Trustworthy AI framework", treat trust as a property that can be designed for, evaluated, and governed according to normative and technical criteria. They do not address how trust is subjectively…

Computers and Society · Computer Science 2026-02-02 Lameck Mbangula Amugongo , Tutaleni Asino , Nicola J Bidwell

Artificial Intelligence (AI) has paved the way for revolutionary decision-making processes, which if harnessed appropriately, can contribute to advancements in various sectors, from healthcare to economics. However, its black box nature…

Studies show that interactions with an AI system fosters trust in human users towards AI. An often overlooked element of such interaction dynamics is the (sense of) urgency when the human user is prompted by an AI agent, e.g., for advice or…

Artificial Intelligence · Computer Science 2026-04-10 Baran Shajari , Xiaoran Liu , Kyanna Dagenais , Istvan David

The Internet revolution in 1990, followed by the data-driven and information revolution, has transformed the world as we know it. Nowadays, what seam to be 10 to 20 years ago, a science fiction idea (i.e., machines dominating the world) is…

Human-Computer Interaction · Computer Science 2023-05-24 Sonia Sousa , Jose Cravino , Paulo Martins

Trust has emerged as a key factor in people's interactions with AI-infused systems. Yet, little is known about what models of trust have been used and for what systems: robots, virtual characters, smart vehicles, decision aids, or others.…

Human-Computer Interaction · Computer Science 2022-05-03 Takane Ueno , Yuto Sawa , Yeongdae Kim , Jacqueline Urakami , Hiroki Oura , Katie Seaborn

Designing a safe, trusted, and ethical AI may be practically impossible; however, designing AI with safe, trusted, and ethical use in mind is possible and necessary in safety and mission-critical domains like aerospace. Safe, trusted, and…

Computers and Society · Computer Science 2023-11-16 Kerianne L. Hobbs , Bernard Li

To build AI-based systems that users and the public can justifiably trust one needs to understand how machine learning technologies impact trust put in these services. To guide technology developments, this paper provides a systematic…

Computers and Society · Computer Science 2019-12-04 Ehsan Toreini , Mhairi Aitken , Kovila Coopamootoo , Karen Elliott , Carlos Gonzalez Zelaya , Aad van Moorsel

This paper argues that a range of current AI systems have learned how to deceive humans. We define deception as the systematic inducement of false beliefs in the pursuit of some outcome other than the truth. We first survey empirical…

Computers and Society · Computer Science 2023-08-29 Peter S. Park , Simon Goldstein , Aidan O'Gara , Michael Chen , Dan Hendrycks

As AI chatbots become integrated in education, students are turning to these systems for guidance, feedback, and information. However, the anthropomorphic characteristics of these chatbots create ambiguity over whether students develop…

Computers and Society · Computer Science 2025-12-24 Griffin Pitts , Sanaz Motamedi