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Related papers: Healthy Distrust in AI systems

200 papers

Current literature and public discourse on "trust in AI" are often focused on the principles underlying trustworthy AI, with insufficient attention paid to how people develop trust. Given that AI systems differ in their level of…

Human-Computer Interaction · Computer Science 2022-05-02 Q. Vera Liao , S. Shyam Sundar

As AI-enhanced technologies become common in a variety of domains, there is an increasing need to define and examine the trust that users have in such technologies. Given the progress in the development of AI, a correspondingly…

Artificial Intelligence · Computer Science 2022-03-25 Hyesun Choung , Prabu David , Arun Ross

In the current era, people and society have grown increasingly reliant on artificial intelligence (AI) technologies. AI has the potential to drive us towards a future in which all of humanity flourishes. It also comes with substantial risks…

Computers and Society · Computer Science 2021-08-24 Lu Cheng , Kush R. Varshney , Huan Liu

Trustworthy artificial intelligence (AI) has become an important topic because trust in AI systems and their creators has been lost. Researchers, corporations, and governments have long and painful histories of excluding marginalized groups…

Computers and Society · Computer Science 2022-03-07 Ashwin , William Agnew , Umut Pajaro , Hetvi Jethwani , Arjun Subramonian

The promise of AI is huge. AI systems have already achieved good enough performance to be in our streets and in our homes. However, they can be brittle and unfair. For society to reap the benefits of AI systems, society needs to be able to…

Artificial Intelligence · Computer Science 2020-02-18 Jeannette M. Wing

Artificial intelligence (AI) is expected to revolutionize the practice of medicine. Recent advancements in the field of deep learning have demonstrated success in a variety of clinical tasks: detecting diabetic retinopathy from images,…

Machine Learning · Computer Science 2025-04-04 Joshua Hatherley

The widespread utilization of AI systems has drawn attention to the potential impacts of such systems on society. Of particular concern are the consequences that prediction errors may have on real-world scenarios, and the trust humanity…

Computers and Society · Computer Science 2021-06-22 Mary Roszel , Robert Norvill , Jean Hilger , Radu State

In the last few years, AI continues demonstrating its positive impact on society while sometimes with ethically questionable consequences. Building and maintaining public trust in AI has been identified as the key to successful and…

Artificial Intelligence · Computer Science 2021-05-25 Liming Zhu , Xiwei Xu , Qinghua Lu , Guido Governatori , Jon Whittle

In the past few decades, artificial intelligence (AI) technology has experienced swift developments, changing everyone's daily life and profoundly altering the course of human society. The intention of developing AI is to benefit humans, by…

Artificial Intelligence · Computer Science 2021-08-20 Haochen Liu , Yiqi Wang , Wenqi Fan , Xiaorui Liu , Yaxin Li , Shaili Jain , Yunhao Liu , Anil K. Jain , Jiliang Tang

As artificial intelligence (AI) becomes embedded in healthcare, trust in medical decision-making is changing fast. Nowhere is this shift more visible than in radiology, where AI tools are increasingly embedded across the imaging workflow -…

Computers and Society · Computer Science 2025-07-30 Jan Beger

This study explores the dynamics of trust in artificial intelligence (AI) agents, particularly large language models (LLMs), by introducing the concept of "deferred trust", a cognitive mechanism where distrust in human agents redirects…

Human-Computer Interaction · Computer Science 2025-11-24 Johan Sebastián Galindez-Acosta , Juan José Giraldo-Huertas

This study explores whether labeling AI as "trustworthy" or "reliable" influences user perceptions and acceptance of automotive AI technologies. Using a one-way between-subjects design, the research involved 478 online participants who were…

Human-Computer Interaction · Computer Science 2025-07-15 John Dorsch , Ophelia Deroy

This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…

Computers and Society · Computer Science 2024-10-04 Tara DeZao

Trust is a central component of the interaction between people and AI, in that 'incorrect' levels of trust may cause misuse, abuse or disuse of the technology. But what, precisely, is the nature of trust in AI? What are the prerequisites…

Artificial Intelligence · Computer Science 2021-01-21 Alon Jacovi , Ana Marasović , Tim Miller , Yoav Goldberg

Trust is a key motivation in developing explainable artificial intelligence (XAI). However, researchers attempting to measure trust in AI face numerous challenges, such as different trust conceptualizations, simplified experimental tasks…

Human-Computer Interaction · Computer Science 2023-03-30 Nicolas Scharowski , Sebastian A. C. Perrig

AI systems are increasingly tasked to complete responsibilities with decreasing oversight. This delegation requires users to accept certain risks, typically mitigated by perceived or actual alignment of values between humans and AI, leading…

Computers and Society · Computer Science 2025-01-29 Jennifer Chien , David Danks

The rationale of this work is based on the current user trust discourse of Artificial Intelligence (AI). We aim to produce novel HCI approaches that use trust as a facilitator for the uptake (or appropriation) of current technologies. We…

Human-Computer Interaction · Computer Science 2024-03-13 Sonia Sousa , Jose Cravino , Paulo Martins , David Lamas

Trusted AI literature to date has focused on the trust needs of users who knowingly interact with discrete AIs. Conspicuously absent from the literature is a rigorous treatment of public trust in AI. We argue that public distrust of AI…

Computers and Society · Computer Science 2021-02-09 Bran Knowles , John T. Richards

Building trustworthy AI systems for mental health support is a shared priority across stakeholders from multiple disciplines. However, "trustworthy" remains loosely defined and inconsistently operationalized. AI research often focuses on…

Computation and Language · Computer Science 2026-04-23 Xin Sun , Yue Su , Yifan Mo , Qingyu Meng , Yuxuan Li , Saku Sugawara , Mengyuan Zhang , Charlotte Gerritsen , Sander L. Koole , Koen Hindriks , Jiahuan Pei

Artificial Intelligence (AI) technology epitomizes the complex challenges posed by human-made artifacts, particularly those widely integrated into society and exerting significant influence, highlighting potential benefits and their…

Artificial Intelligence · Computer Science 2025-10-06 Michael Papademas , Xenia Ziouvelou , Antonis Troumpoukis , Vangelis Karkaletsis