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Conversational agents based on Large Language Models (LLMs) have recently emerged as powerful tools for human-computer interaction. Nevertheless, their black-box nature implies challenges in predictability and a lack of personalization,…

Computation and Language · Computer Science 2026-04-07 Barbara Gendron , Gaël Guibon , Mathieu d'Aquin

AI chatbots are widely used by children and teens today, but they pose significant risks to youth's privacy and safety due to both increasingly personal conversations and potential exposure to unsafe content. While children under 13 are…

Human-Computer Interaction · Computer Science 2026-02-12 Olivia Figueira , Pranathi Chamarthi , Tu Le , Athina Markopoulou

Conversational Agents (CAs, chatbots) are systems with the ability to interact with users using natural human dialogue. While much of the research on CAs for sexual health has focused on adult populations, the insights from such research…

Human-Computer Interaction · Computer Science 2024-09-24 Jinkyung Katie Park , Vivek Singh , Pamela Wisniewski

As large language models (LLMs) are embedded into mental health technologies, they are often framed either as tools assisting therapists or autonomous therapeutic systems. Such perspectives overlook their potential to mediate relational…

Human-Computer Interaction · Computer Science 2025-12-30 Jiatao Quan , Ziyue Li , Tian Qi Zhu , Yuxuan Li , Baoying Wang , Wanda Pratt , Nan Gao

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

Human-Computer Interaction · Computer Science 2025-05-12 Inhwa Song , Sachin R. Pendse , Neha Kumar , Munmun De Choudhury

Understanding the needs of a variety of distinct user groups is vital in designing effective, desirable dialogue systems that will be adopted by the largest possible segment of the population. Despite the increasing popularity of dialogue…

Human-Computer Interaction · Computer Science 2019-02-13 Libby Ferland , Thomas Huffstutler , Jacob Rice , Joan Zheng , Shi Ni , Maria Gini

The mammoth growth in the information technology sector in terms of both quantity and pervasiveness has opened up a Pandora's Box of issues which are relevant in technical and social aspects. This paper attempts to address one of the…

Computers and Society · Computer Science 2013-07-15 K. S. Kuppusamy , Leena Mary Francis , G. Aghila

In this position paper, we discuss the paradigm shift that has emerged in the literature, suggesting to move away from restrictive and authoritarian parental mediation approaches to move toward resilient-based and privacy-preserving…

Human-Computer Interaction · Computer Science 2025-04-23 Jinkyung Park , Mamtaj Akter , Naima Samreen Ali , Zainab Agha , Ashwaq Alsoubai , Pamela Wisniewski

The rapid advancement of chat-based language models has led to remarkable progress in complex task-solving. However, their success heavily relies on human input to guide the conversation, which can be challenging and time-consuming. This…

Artificial Intelligence · Computer Science 2023-11-03 Guohao Li , Hasan Abed Al Kader Hammoud , Hani Itani , Dmitrii Khizbullin , Bernard Ghanem

Conversational agents show the promise to allow users to interact with mobile devices using language. However, to perform diverse UI tasks with natural language, developers typically need to create separate datasets and models for each…

Human-Computer Interaction · Computer Science 2023-02-21 Bryan Wang , Gang Li , Yang Li

Providing scaffolding through educational chatbots built on Large Language Models (LLM) has potential risks and benefits that remain an open area of research. When students navigate impasses, they ask for help by formulating impasse-driven…

Human-Computer Interaction · Computer Science 2026-02-23 Alexandra Neagu , Marcus Messer , Peter Johnson , Rhodri Nelson

Large language models (LLMs) are increasingly being used for emotional support. They are also being developed for formal therapy purposes. However, LLMs like ChaptGPT or Llama are often developed with content moderation guardrails that…

Human-Computer Interaction · Computer Science 2026-05-26 Jiwon Kim , Claire Wang , Taeung Yoon , Sabelle Huang , Koustuv Saha

Mobile applications (Apps) could expose children to inappropriate themes such as sexual content, violence, and drug use. Maturity rating offers a quick and effective method for potential users, particularly guardians, to assess the maturity…

Computers and Society · Computer Science 2024-07-10 Chuanbo Hu , Bin Liu , Minglei Yin , Yilu Zhou , Xin Li

LLM based chatbots have become central interfaces in technical, educational, and analytical domains, supporting tasks such as code reasoning, problem solving, and information exploration. As these systems scale, sustainability concerns have…

Software Engineering · Computer Science 2025-12-17 Ronnie de Souza Santos , Cleyton Magalhães , Italo Santos

Effectively supporting students in mastering all facets of self-regulated learning is a central aim of teachers and educational researchers. Prior research could demonstrate that formative feedback is an effective way to support students…

Physics Education · Physics 2024-12-31 Steffen Steinert , Karina E. Avila , Stefan Ruzika , Jochen Kuhn , Stefan Küchemann

We are experiencing the rise of ChatGPT-like systems or LLMs in political turbulent times. We assume the need to regulate their use because of their bubble-shaping and polarizing potential. To regulate, we need a language that allows…

Computers and Society · Computer Science 2025-08-12 Aernout Schmidt , Kunbei Zhang

The integration of Large Language Models (LLMs) into healthcare settings has gained significant attention, particularly for question-answering tasks. Given the high-stakes nature of healthcare, it is essential to ensure that LLM-generated…

Substance use disorders (SUDs) affect millions of people, and relapses are common, requiring multi-session treatments. Access to care is limited, which contributes to the challenge of recovery support. We present \textbf{ChatThero}, an…

Artificial Intelligence · Computer Science 2025-10-15 Junda Wang , Zonghai Yao , Lingxi Li , Junhui Qian , Zhichao Yang , Hong Yu

Large language models LLMs like ChatGPT have reached the 100 Mio user barrier in record time and might increasingly enter all areas of our life leading to a diverse set of interactions between those Artificial Intelligence models and…

Computation and Language · Computer Science 2024-11-25 Johannes Schneider , Steffi Haag , Leona Chandra Kruse

Chatbots' role in fostering self-reflection is now widely recognized, especially in inducing users' behavior change. While the benefits of 24/7 availability, scalability, and consistent responses have been demonstrated in contexts such as…

Human-Computer Interaction · Computer Science 2024-05-27 Riku Arakawa , Hiromu Yakura