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Online spaces involve diverse communities engaging in various forms of collaboration, which naturally give rise to discussions, some of which inevitably escalate into conflict or disputes. To address such situations, AI has primarily been…

Human-Computer Interaction · Computer Science 2025-09-16 Soobin Cho , Mark Zachry , David W. McDonald

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

Guardrail, an emerging mechanism designed to ensure that large language models (LLMs) align with human values by moderating harmful or toxic responses, requires a sociotechnical approach in their design. This paper addresses a critical…

Artificial Intelligence · Computer Science 2025-06-05 Jinwei Hu , Yi Dong , Xiaowei Huang

Building a dialogue system that can communicate naturally with humans is a challenging yet interesting problem of agent-based computing. The rapid growth in this area is usually hindered by the long-standing problem of data scarcity as…

Computation and Language · Computer Science 2021-04-23 Munazza Zaib , Quan Z. Sheng , Wei Emma Zhang

Teens are using mobile devices for an increasing number of activities. Smartphones and a variety of mobile apps for communication, entertainment, and productivity have become an integral part of their lives. This mobile phone use has…

Human-Computer Interaction · Computer Science 2015-10-22 Frank Bentley , Karen Church , Beverly Harrison , Kent Lyons , Matthew Rafalow

Peer-run organizations (PROs) provide critical, recovery-based behavioral health support rooted in lived experience. As large language models (LLMs) enter this domain, their scale, conversationality, and opacity introduce new challenges for…

Human-Computer Interaction · Computer Science 2026-02-10 Cindy Peng , Megan Chai , Gao Mo , Naveen Raman , Ningjing Tang , Shannon Pagdon , Margaret Swarbrick , Nev Jones , Fei Fang , Hong Shen

We introduce an approach to evaluate language model (LM) agency using negotiation games. This approach better reflects real-world use cases and addresses some of the shortcomings of alternative LM benchmarks. Negotiation games enable us to…

Computation and Language · Computer Science 2026-02-19 Tim R. Davidson , Veniamin Veselovsky , Martin Josifoski , Maxime Peyrard , Antoine Bosselut , Michal Kosinski , Robert West

High-tech Augmentative and Alternative Communication (AAC) has been rapidly advancing in recent years due to the increased use of large language models (LLMs) like ChatGPT, but many of these techniques are integrated without the inclusion…

Human-Computer Interaction · Computer Science 2025-08-06 Lara J. Martin , Malathy Nagalakshmi

Traditional interventions for academic procrastination often fail to capture the nuanced, individual-specific factors that underlie them. Large language models (LLMs) hold immense potential for addressing this gap by permitting open-ended…

The ubiquity of technologies like ChatGPT has raised concerns about their impact on student writing, particularly regarding reduced learner agency and superficial engagement with content. While standalone chat-based LLMs often produce…

Human-Computer Interaction · Computer Science 2025-06-26 Momin N. Siddiqui , Roy Pea , Hari Subramonyam

Traditional end-of-quarter surveys often fail to provide instructors with timely, detailed, and actionable feedback about their teaching. In this paper, we explore how Large Language Model (LLM)-powered chatbots can reimagine the classroom…

Computers and Society · Computer Science 2025-08-19 Sai Siddartha Maram , Ulia Zaman , Magy Seif El-Nasr

The rapid evolution of large multimodal models (LMMs) has significantly impacted modern teaching and learning, especially in computer engineering. While LMMs offer extensive opportunities for enhancing learning, they also risk undermining…

Computers and Society · Computer Science 2024-07-18 Maoyang Xiang , T. Hui Teo

We build on theoretical foundations of tool-mediated learning, tool design, and human computer interaction to develop a framework for implicit scaffolding in learning environments. Implicit scaffolding employs affordances, constraints,…

Physics Education · Physics 2014-01-24 Noah S. Podolefsky , Emily B. Moore , Katherine K. Perkins

Roblox is among the most popular online gaming platforms, used by hundreds of millions of users every day. A substantial portion of these users are underage, who are at a greater risk, where abusive users may utilize Roblox's real-time chat…

Computers and Society · Computer Science 2026-05-11 Priya Kaushik , Sonja Brown , Rakibul Hasan , Sazzadur Rahaman

Search engines are considered the primary tool to assist and empower learners in finding information relevant to their learning goals-be it learning something new, improving their existing skills, or just fulfilling a curiosity. While…

Information Retrieval · Computer Science 2021-11-30 Arthur Câmara , Nirmal Roy , David Maxwell , Claudia Hauff

Beyond mere formality, small talk plays a pivotal role in social dynamics, serving as a verbal handshake for building rapport and understanding. For conversational AI and social robots, the ability to engage in small talk enhances their…

Robotics · Computer Science 2024-12-25 Rebecca Ramnauth , Dražen Brščić , Brian Scassellati

Parenting brings emotional and physical challenges, from balancing work, childcare, and finances to coping with exhaustion and limited personal time. Yet, one in three parents never seek support. AI systems potentially offer stigma-free,…

Human-Computer Interaction · Computer Science 2025-03-13 Sruthi Viswanathan , Seray Ibrahim , Ravi Shankar , Reuben Binns , Max Van Kleek , Petr Slovak

The increasing adoption of technology to augment or even replace traditional face-to-face learning has led to the development of a myriad of tools and platforms aimed at engaging the students and facilitating the teacher's ability to…

Computation and Language · Computer Science 2020-11-25 Jernej Vivod

Large Language Models (LLMs), such as ChatGPT, exhibit advanced capabilities in generating text, images, and videos. However, their effective use remains constrained by challenges in prompt formulation, personalization, and opaque…

Human-Computer Interaction · Computer Science 2025-03-04 Si Thu , A. Baki Kocaballi

Chatbots have become increasingly prevalent. A growing body of research focused on the issue of human trust in AI. However, most existing user studies are conducted primarily with adult groups, overlooking teenagers who are also engaging…

Human-Computer Interaction · Computer Science 2025-12-09 Siyu Qiu , Anqi Lin , Shiya Wang , Xingyu Lan
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