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Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

Computation and Language · Computer Science 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

Advances in AI have enabled ESL learners to practice speaking through conversational systems. However, most tools rely on explicit correction, which can interrupt the conversation and undermine confidence. Grounded in second language…

Human-Computer Interaction · Computer Science 2026-02-05 Minju Park , Seunghyun Lee , Juhwan Ma , Dongwook Yoon

Textual response generation is an essential task for multimodal task-oriented dialog systems.Although existing studies have achieved fruitful progress, they still suffer from two critical limitations: 1) focusing on the attribute knowledge…

Computation and Language · Computer Science 2023-05-18 Xiaolin Chen , Xuemeng Song , Yinwei Wei , Liqiang Nie , Tat-Seng Chua

Emotion Support Conversation (ESC) is an emerging and challenging task with the goal of reducing the emotional distress of people. Previous attempts fail to maintain smooth transitions between utterances in ESC because they ignore to grasp…

Computation and Language · Computer Science 2023-05-08 Weixiang Zhao , Yanyan Zhao , Shilong Wang , Bing Qin

Conversational text-to-speech (TTS) aims to synthesize speech with proper prosody of reply based on the historical conversation. However, it is still a challenge to comprehensively model the conversation, and a majority of conversational…

Sound · Computer Science 2023-05-04 Jinlong Xue , Yayue Deng , Fengping Wang , Ya Li , Yingming Gao , Jianhua Tao , Jianqing Sun , Jiaen Liang

Emotional support conversation (ESC) aims to alleviate distress through empathetic dialogue, yet large language models (LLMs) face persistent challenges in delivering effective ESC due to low accuracy in strategy planning. Moreover, there…

Computation and Language · Computer Science 2025-09-17 Yougen Zhou , Qin Chen , Ningning Zhou , Jie Zhou , Xingjiao Wu , Liang He

Previous research on empathetic dialogue systems has mostly focused on generating responses given certain emotions. However, being empathetic not only requires the ability of generating emotional responses, but more importantly, requires…

Computation and Language · Computer Science 2019-08-22 Zhaojiang Lin , Andrea Madotto , Jamin Shin , Peng Xu , Pascale Fung

Humans convey emotions through daily dialogues, making emotion understanding a crucial step of affective intelligence. To understand emotions in dialogues, machines are asked to recognize the emotion for an utterance (Emotion Recognition in…

Computation and Language · Computer Science 2024-06-10 Jiangnan Li , Zheng Lin , Lanrui Wang , Qingyi Si , Yanan Cao , Mo Yu , Peng Fu , Weiping Wang , Jie Zhou

Emotion recognition from electroencephalography (EEG) signals remains challenging due to high inter-subject variability, limited labeled data, and the lack of interpretable reasoning in existing approaches. While recent multimodal large…

Machine Learning · Computer Science 2026-01-14 Fei Ma , Han Lin , Yifan Xie , Hongwei Ren , Xiaoyu Shen , Wenbo Ding , Qi Tian

Conversations emerge as the primary media for exchanging ideas and conceptions. From the listener's perspective, identifying various affective qualities, such as sarcasm, humour, and emotions, is paramount for comprehending the true…

Computation and Language · Computer Science 2022-11-23 Shivani Kumar , Ishani Mondal , Md Shad Akhtar , Tanmoy Chakraborty

Automatic psychological counseling requires mass of professional knowledge that can be found in online counseling forums. Motivated by this, we propose K-ESConv, a novel prompt learning based knowledge injection method for emotional support…

Computation and Language · Computer Science 2023-12-19 Wei Chen , Gang Zhao , Xiaojin Zhang , Xiang Bai , Xuanjing Huang , Zhongyu Wei

Incorporating longer context has been shown to benefit machine translation, but the inclusion of context in end-to-end speech translation (E2E-ST) remains under-studied. To bridge this gap, we introduce target language context in E2E-ST,…

Computation and Language · Computer Science 2023-09-28 Amir Hussein , Brian Yan , Antonios Anastasopoulos , Shinji Watanabe , Sanjeev Khudanpur

Advances in text-to-speech (TTS) technology have significantly improved the quality of generated speech, closely matching the timbre and intonation of the target speaker. However, due to the inherent complexity of human emotional…

Sound · Computer Science 2024-12-13 Weizhen Bian , Yubo Zhou , Kaitai Zhang , Xiaohan Gu

Crowdsourced dialogue corpora are usually limited in scale and topic coverage due to the expensive cost of data curation. This would hinder the generalization of downstream dialogue models to open-domain topics. In this work, we leverage…

Computation and Language · Computer Science 2023-05-19 Chujie Zheng , Sahand Sabour , Jiaxin Wen , Zheng Zhang , Minlie Huang

Understanding emotions during conversation is a fundamental aspect of human communication, driving NLP research for Emotion Recognition in Conversation (ERC). While considerable research has focused on discerning emotions of individual…

Computation and Language · Computer Science 2023-10-23 Shivani Kumar , Ramaneswaran S , Md Shad Akhtar , Tanmoy Chakraborty

Emotion Support Conversation (ESC) is a crucial application, which aims to reduce human stress, offer emotional guidance, and ultimately enhance human mental and physical well-being. With the advancement of Large Language Models (LLMs),…

Computation and Language · Computer Science 2024-10-29 Haiquan Zhao , Lingyu Li , Shisong Chen , Shuqi Kong , Jiaan Wang , Kexin Huang , Tianle Gu , Yixu Wang , Wang Jian , Dandan Liang , Zhixu Li , Yan Teng , Yanghua Xiao , Yingchun Wang

Emotional talking head synthesis aims to generate talking portrait videos with vivid expressions. Existing methods still exhibit limitations in control flexibility, motion naturalness, and expression quality. Moreover, currently available…

Computer Vision and Pattern Recognition · Computer Science 2025-12-24 Yiguo Jiang , Xiaodong Cun , Yong Zhang , Yudian Zheng , Fan Tang , Chi-Man Pun

Emotions play a key role in human communication and public presentations. Human emotions are usually expressed through multiple modalities. Therefore, exploring multimodal emotions and their coherence is of great value for understanding…

Computer Vision and Pattern Recognition · Computer Science 2019-10-10 Haipeng Zeng , Xingbo Wang , Aoyu Wu , Yong Wang , Quan Li , Alex Endert , Huamin Qu

A humanized dialogue system is expected to generate empathetic replies, which should be sensitive to the users' expressed emotion. The task of empathetic dialogue generation is proposed to address this problem. The essential challenges lie…

Computation and Language · Computer Science 2020-11-24 Qintong Li , Hongshen Chen , Zhaochun Ren , Pengjie Ren , Zhaopeng Tu , Zhumin Chen

Mental health plays a crucial role in the overall well-being of an individual. In recent years, digital platforms have increasingly been used to expand mental health and emotional support. However, there are persistent challenges related to…

Computation and Language · Computer Science 2025-12-11 Vimaleswar A , Prabhu Nandan Sahu , Nilesh Kumar Sahu , Haroon R. Lone